"Holy Crispy clean laundry Batman!"…read more I have to say I was beyond shocked to find this place in relative proximity to the ghetto of Newburgh. Sorry Newburgh that I keep referencing your city as ghetto but let's keep it real, it is ghetto! LOL! This laundromat was immaculately clean and beautiful! I had done laundry at other locations in New Windsor and while other places were decent, this place is insanely clean and well maintained. It's just SO out of place being in Newburgh. I've always had laundry facilities at home until recently so I'm not entirely sure if what I paid to clean my panties...I mean underwear (don't judge me; LOL) was expensive. But for what I paid I feel like my clothes came out really clean and the dryers dried as I expected despite the quarter only giving me 6-7 minutes. I really didn't pay attention to how much time each quarter gave me I just put enough for an hour dry time. If others in this area thinks this place might be expensive I hope the owner keeps it that way because this facility is worth the price of admission. Excellent condition machines, nice tables for folding, cable TV, free wifi, etc.

I filed an ADA and Human Rights complaint, because I entered the laundromat at approximately 5:00…read morep.m. to dry a few articles of clothing. I said hello to the attendant as I deposited my money into the dryer. She replied with pleasant hello. I proceeded to sit on a near by bench when she saw my service animal. She proceeded to tell me that they have a no pet policy and that I would have to leave the laundromat. I informed her that my dog was not a pet but a service animal. She said it didn't matter if it was a service animal I would still have to wait outside while my clothes dried. I asked her to call the owner, she refused. I asked her to call the police so that they could explain the service animal law, she refused. I went outside to call the Town of Newburgh police and waited outside for the to arrive. While waiting a customer pointed out a sign that was posted, "No Pets unless it is a service dog with paperwork in hand." My clothes had dried and the attendant stated that I could not fold the there and that I would have to leave and fold them somewhere else. I took my clothes outside and waited until the officer arrived, approx. 9:00 p.m. stating the owner Angela Kinan has officially trespassed me from the laundromat . At approx. 9:21 P.M. the Supervisor arrived to try and explain to the attendant that what she was doing violated the law, however she was unwilling to comply with the ADA laws of New York and Supervisor gave me the blotter number .

Super new laundromat under the best of care. Multiple new machines and reasonable prices!read more

The machines takes your money . A quarter at a time. most people don't pay attention to the…read moreamount of money we put in . We trust the machine to register every quarter you put In. I realized it didn't register the first quarter. I went to another machine and it did the same thing. When I told the worker, she had an attitude. she went to get quarters and put them in the machine . Think about it. If every machine steals a quarters from every person that uses it everyday, every week , every month , every year. they make thousands from your little quarter. The owner is a tool Refuse to believe you. I know it's only a quarter. But like u said . Machines can be manipulated To steal from you. Beware. i Don't even trust the QR code They have on the machines They get your info. I don't trust this laundry mat. I think they are shady.

Freedom Road Laundromat is fantastic! The machines are…read moreimpeccably clean, there are plenty of them, and the entire space is spotless. The prices are very reasonable, and the staff is incredibly friendly. They kindly guided me through my inexperience doing my own laundry and made the whole process easy and stress-free. Highly recommend!

Very nice place! Very clean! I only went to clean my oversize comforters, but I was very happy with…read morethe way the laundromat looked and operated. Would definitely go here again!

I use this laundromat. It's clean. The attendants make sure the place is clean. It could be a bit…read morebigger but, does the job for me. I never have problems with anybody. I will continue to use this facility. Keep up the good work!

Coming from the city, I was dreading the laundromat and expecting the worst. I had a great first…read moreexperience here, and I continue to do my laundry here. It's clean and pleasant, low-key, and has everything you need. There's a machine for detergent, etc., a change-maker, and great rolling carts and a folding table. It is not usually crowded, and patrons are friendly. If you join the loyalty program, you can get $ for adding $ to your card, and the washing machines offer QR codes that you can scan with your phone to start the machines. You can get notifications when your cycle is finished and keep track of how long is left, including on more than one washer. You can pay for washing with your credit card or loyalty card, but dryers need quarters. Management is really exceptional, really caring and friendly, helpful, and quick to resolve issues, which are rare. Machines work well. They play classic TV while you wait. If you've gotta go to the laundro, this is the joint.

When you rely on local businesses it is very disappointing to find one that clearly has no interest…read morein investing in quality staff. On two occasions separate occasions after leaving laundry in the dryer to run quick errands we discovered that certain items went missing. Both times the same staff was present and both times denied anything amiss. This staffer was aggressive and unpleasant about our inquiry to our missing items. We simply won't spend our money here any more.

This place is so great, I started going a couple weeks ago and I wouldn't ever go anywhere else in…read morethe area. They get my clothes cleaner than a lot of other wash and folds, the place is clean, the staff is incredibly friendly, and theyre cheaper than most other laundromats. They've gotten my clothes back to me in 24 hours or less every time so far, my shirts are nicely hung and wrapped, everything's sorted nicely, etc. Seems silly to gush about a laundromat but they really put in the extra effort. They do only take cash for wash and fold though, $1.25/lb.

they legit lost my clothes I came to pick it up and its gone but I have my ticket and the manager…read moreforget it you won't get anywhere been going for years and because I was treated poorly I will never go back now.. forget it. I lost over 33 lbs of laundry ...and nope no money for it or anything.....

I exercised my Spanish skills here as I purchased a small Tide and Bounce dryer sheets. A customer…read moresaid his laundry bag was thrown away and he only spoke English. Who knows what happened but the attendant said she didn't do it and offered plastic bags to him and I translated. They have all the things I need in a laundry mat and then some. Three change machines, a bank of candy vending machines, a bank of video games, massage chairs, pay internet kiosk, laundry supplies at the counter, a Dr. Pepper soda machine, heavy duty washers and dryers o'plenty and a gang load of wheeled baskets. The place is huge, clean, bright and cheery. Primary yellow and blue walls with these 8 ft long steel park benches that are painted the pinkest of pink and stationed in front of each TV. I love it. They offer fluff and fold service, too.

I have been washing clothes here for almost 20 years! The last 2 years the place has really fallen…read moreoff! The washing machines are broke. THERE'S NO HOT WATER!!! When I bring it to the owner or staff's attention, they try to tell me the water is hot, when IT IS NOT!!!! They had the nerve to raise prices but not the quality! Needless to say, they have lost a longtime customer!

Terry was great…read more The hotel I was staying at did not have a laundry service but gave me Terry's card. Terry has a Laundry (and Drop-off) Service... so I dropped at the Laundromat that she subs some space from and she dropped off the cleaned clothes at my hotel front desk later that same day. Convenient and much cheaper than a hotel charges. She charges by the pound... most hotels charge by the piece and doing it her way is probably one-third to one-quarter the cost. Terry was done for the day by the time I called her (she services both Beacon and Wappingers Falls) but said she could be in as early as 6:30 or 7 the next morning to meet me and get my dirty laundry. I think (but I'm not sure) that if I had called her and just asked her to pick up the dirty clothes at the hotel she would have... and it would have been as easy as any hotel service but much cheaper. It didn't really matter all that much because the hotel (The Roundhouse) was only 50 yards away. (And her card says "drop-off", not "pick-up" so I'm not sure what the deal is but she's very nice so call her ask her!)

Terry has done all of my laundry for the past 3 years. She is super fast, efficient, friendly and…read morea delight to work with. My laundry always comes out clean and soft. I would never take my laundry anywhere else. Highly recommended!

Staff was incredibly kind and helpful, prices were reasonable, and everything was clean!read more

Best laundry around. Nicest people who go that one step for you . Won't take my laundry any place…read moreelse.