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    Broad Run Pet Care

    4.2 (5 reviews)

    Services - Broad Run Pet Care

    Pet sitting

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    10 years ago

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    Rachel B.

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    11 years ago

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    K9 Nirvana Pet Care

    K9 Nirvana Pet Care

    (7 reviews)

    Best dog walker and dog sitter in the planet! Rosemary has been great to work with and treats my…read morepups like family. Her staff is excellent and my dogs absolutely adore them! Kate is their best buddy! Peyton and McKennah are well loved too!! I wouldn't trust anyone else with the care of my babies. Excellent service.

    I may be a tad bit biased in this review - I worked for this company part time for about a year…read more.. But hear me out! After meeting the great people behind K9 Nirvana and working with them in the "trenches" of poo, playtime, cuddles and many a long walk with the fur babies, there is no one else I would trust more. I know these people go above and beyond when it comes to caring for animals; I've seen it in action. I've lived it. Because of this, when it came time for me to get away and hire a dogsitter for my beloved pup Milo, I also became a PAYING CUSTOMER. Rosemary runs the show at K9 Nirvana. She is a very smart, caring and hardworking lady. When you contact K9 Nirvana for services or inquires, you'll hear from her. She will meet with you and your pet(s). Whoever will be your pet's walker or sitter you will get to meet before services are rendered as well. I think this gives a very personable touch to the business - you don't just give your pet(s) away to strangers, you actually get to know them as well. I also really like the notes that are left by the sitter/walker after every visit. This is such a great alternative to leaving your beloved pet at some over-flowing, concrete boarding facility. Your pet gets to stay comfortably in their own home with steady, reliable, animal-loving people taking care of them. What more could you ask for?! If Milo had thumbs, he'd give Rosemary & her crew 2 big thumbs up!

    Dogtopia of Gainesville

    Dogtopia of Gainesville

    (34 reviews)

    I've been a loyal customer between locations for nearly a decade. I'm disappointed and upset that…read moreat this point, I've lost any semblance of trust for them and cannot leave my animals with them. Twice in the last several months, my dog has been injured by other dogs. The first time she ended up with a hole in her ear from a bite, which they called and informed me about. I went to get her and she was oddly in good spirits but has a gnarly tooth hole in the tip of her ear. I monitored overnight and cleaned her up, since emergency vet visits after-hours are costly and the injury wasn't life-threatening. We lucked out in that instance, and I wish that was the end. Maybe it should've been for me, but I know dogs will be dogs. It bothered me, and I ignored a gut instinct telling me it could've been avoided by better temperament monitoring etc. I wish I'd listened. January 2025: the long and short of it is that at pickup time the excited dogs tend to go bananas and cluster by the door. Apparently not one but TWO dogs got aggressive in this moment when my dog was being jumped on and signaled with a 'yelp' that she wasn't a happy camper...and the other two dogs involved (daycare's details, given to me from camera review) did not appreciate it; one left a tooth gouge so deep in my dogs back that it actually looked like a long, gaping incision - that we had to take her and our other dog in tow immediately to the emergency vet where she was sedated and required surgical care and 2-3 weeks of follow ups, stitch removal, and for me to take several days off of work to monitor and nurse her to a comfortable point so I could return. $1000.00 later, I've now asked them several times via email for what my recourse options were. No acknowledgement. What's worse is the acknowledgements I did get avoid addressing those comments or concerns, and are simply "Ok great thanks for keeping us posted!" They'd only reply with their best wishes for my dog, and that they'd make sure the other two dogs weren't in open play with mine - plus a "warning." Conveniently, no acknowledgement of my concerns about the financial hardship or questions about what my next steps were. I read the fine print in my liability with them on day one: you are responsible for any costs or repercussions of property damage, injury, etc. caused by your pets and Dogtopia was not. Which is fine, I signed it with full knowledge that could happen; dogs will be dogs. I had to put this issue on hold for a bit as the winter was not kind to us circumstantially. Now it's time to see if my dogs are ready for daycare again and some grooming, and things have calmed a bit so I could give this my attention yet again. 4/23/25 I sent a final email to them about it, and not shockingly at all, zero reply or acknowledgement. At least, not until I asked a very direct question - which I will get to momentarily. Initially I wanted to ensure that 1) the dogs who were warned would not be in open play with mine, so I wanted to warn them we were coming so they could be especially mindful (as you can imagine, my paranoia is in high amounts all things considered) and 2) if I could inquire about how to contact the two other dog owners to discuss the costs of the injuries further. I was quickly told no, they don't share pet parent info. I replied and said well, I read your liability rules you made me sign and they say that pet parents are solely responsible for the consequences and costs of their dogs damage or injury. So how do you expect me to accomplish that if you won't give me that info to make contact? It's now been a week, well past the reasonable time to reply to an email, so I can only deduce that yet again I am being ghosted and I'm done trying to remedy this with people insistent on being unprofessional and avoidant. I suppose I will have to take further recourse against the daycare if they won't follow their own policies. This is deeply saddening that I've spent probably in the thousands of dollars in 10 years just to lose this option for my girls. And to be treated like a casual afterthought when if I were the recipient of that last email, I'd at least sense the importance of a reply nonetheless maybe involving someone of actual authority and tenure there to help manage my request. Make no mistake, it will be settled as I don't intend to shrug it off. I just wish it didn't have to be the hard way, as I've had enough of that all things considered. I don't want to tell other consumers "stay away!" because that's not my place. But this has been my experience.

    On Thursday, June 19, 2025, at approximately 3:30pm, our dog was severely injured by another dog at…read moreDogtopia Gainesville. We were told that the two dogs were playing and then the other dog became aggressive and attacked our dog, biting him around his ear, causing profuse bleeding and severe damage. After we rushed over to pick up our dog to take him to the vet, we later received a call from the General Manager who stated that when a staff member tried to stop the attack, she was then bitten by our dog who was still under attack. She stated that their protocol is to call Animal Control when a dog bites a human and that our dog would need to be quarantined for 10 days. When we spoke with Animal Control, they said they were not given the entire story and were unaware that our dog was under attack at the time of the alleged bite of a staff member. To date, Dogtopia Gainesville has refused to provide a written Incident Report or any video footage of what happened between the two dogs and what happened when the staff member tried to intervene. Our next step will be to contact the Corporate Office to get a better understanding as to why we have not received a written Incident Report and video footage of what happened.

    Make My Day Please - Love, George

    Make My Day Please

    (22 reviews)

    This was our first time using make MMDP, and we cannot say enough good things about them. They…read morehave such a genuine love for the pets and care about their well-being as if they were their own. We left on our trip with great peace of mind every day getting feedback about our pets. They are truly an amazing team!!! You will not regret using their services to care for your pets!!

    I have a cat that doesn't like people (except for me) and it's been hard for me to decide whether…read moreto board him or find a sitter. After I had made an appointment for boarding for 9 days (he'd be in a little room with a window to the outside) I decided to look for a sitter. I do not feel comfortable hiring any one of the (seems like) hundreds of teens or young adults that gig as a pet sitter; I was looking for a company that has experience and a good reputation. I thought the name of the company was odd, but I sent an email to the owner and she responded instantly and when I told her about my cat's issues she said she had the perfect "cat whisperer" for me. Done Deal! They came over for a meet and greet, we agreed to the terms and that was it! I left written instructions; the cat sitter checked in with me to confirm the start date. Every day I got a report (sometimes twice a day) and a report about what my little "angel" was up to. It was comforting to be so far away knowing he was being well cared for, personality and all. Best part, upon my return, everything was neat and clean- even in the litter room, so no messes for me to recover from. Thanks MMDP for helping me with dear George. I'll be calling on your services anytime I need a sitter for the precious little guy. Also of note, this company doesn't put you through an interrogation just to get an appointment, you don't need codes and lockboxes, and the prices were very reasonable. Thanks guys- you are the best!

    Broad Run Pet Care - pet_sitting - Updated May 2026

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