I contacted this company back in 2014 to change my living room windows. They did a great job and were affordable for such a large amount of windows. I decided to contact them again this year to change the rest of my windows including a sliding glass door. I was not sure if they would be available during the pandemic. I was glad to hear they were available. They came masks on and staying 6ft away. They worked hard all day and did an amazing job again. We were in contact with Josh during the whole process. Very reliable and professional. Him and his dad where both very friendly and professional.They misplaced a piece of the alarm sensor on the window (which is very small) and felt really bad about it and promised to reimburse whatever cost it would be. When we figured out the cost, we contacted Josh again and he personally came back here to give us the money. I would highly recommend them and give them 6 stars if I could! read more

This company is soooo slow at doing everything! And after they have your money the communication is almost nonexistent. I waited over 4 months to get my initial installment completed. Now a window is broke and after notifying Mike, it's been a month without the replacement ! I'll post an update whenever they decide to respond and fix my window on how the service is this go round! Just BE AWARE and be sure to vet your contractors carefully! Learning lesson for new home owners and or investors! read more

I can only rate based off my request for an estimate. Apparently there is nobody in Vegas, they are all in Caliente and the best the lady could do was take my name and number but she had no idea when they would be able to come out. They may do great work but they aren't available to do it. read more

Joshua and Wayne installed 3 high-quality Alpine windows. They are energy efficient and look great! read more

BRL's Windows & Doors - Windows Installation Near Me - Las Vegas, Nevada

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Can't think of any reason not to give BRL and Bob 5 stars. I just moved in to a 22 year old house and even though both AC units had been checked normal, I couldn't cool the house down to below 80 degrees on a hot day. Plenty of insulation in the attic so it had to be the windows. They were original aluminum frame, dual-pane windows but many of them had failed. There was condensation in between the panes and the frames were actually HOT when in direct sunlight. I had Bob from BRL come out and give me an estimate on max insulation energy star rated windows. It was a very competitive bid so I placed the order. The windows came about 1 week later and the install started a week or so after that. It was August so I told them the sooner the better and they were able to accommodate me. I had 18 windows and 2 sliding doors so it took 4 days for the install but that was mainly because my install crew were so adamant about doing the job correctly. Very impressed with those two guys. I would highly recommend Bob and BRL if you need windows. They sell a product that is highly rated, is a great value, and has a lifetime guarantee (that the company actually honors, I checked). Also, BRL does what they say they'll do and are very easy to work with. read more

Wonderful experience! ....again. Last year I used BRL's to install a door and two windows and was very happy with the service so I called them again when I needed additional windows and door replaced. Just as before, I couldn't be more pleased. Phone calls were returned promptly and Bob came right out to measure and give a quote. Shane and Josh were right on time to install. I noticed they looked over every detail, making sure all was perfect and my new windows and door look great! Yay! I'm so happy! read more

BRL's Windows & Doors - Side window - Windows Installation Near Me - Las Vegas, Nevada

Mr. Bob was awesome. He did what he said and he did it about 5 days earlier than I expected. Loved working with this company. Angie Jack read more

BRL deserves 10 stars. We had an emergency and needed our door fixed ASAP. I called after their business hours but someone still answered, her name was Barbara. She listened to my concern and took my information down; at the same time I told her I understood it was after hours and would understand if they couldn't send anyone. She heard the worry in my voice and she informed me she would contact Josh to see if he can assist. God bless them, Josh called me back about 10 minutes later and told me he would be able to help me but it will be around 10-11 at night since he had to other emergencies he needed to get to. I felt bad he had to work so late but he assured me that it was okay. I loved his great attitude over the phone. He arrived a little after 10pm and started doing his work. He didn't complain or even had a bad attitude after being up since 5am. I really applaud him for working so hard. He did a great job. We may have paid higher in the price but it was all worth it. BRL better get ready, because I recommended this family-owned company to the entire neighborhood. THANK YOU, JOSH!!! You are our life saver. read more

The address listed on Yelp is no longer occupied. They have no showrooms open at all. They should note that in here before people waste their time driving out there! read more

Where do I start. I couldn't be more happy with my entire experience with BRL. I am so happy I could use a local business rather than a big box store and see what a business that cares about its reputation is all about. My wife and I bought a forty year old house with single pane windows and doors with huge gaps and frames cracked. We replaced every window and every door in the house, including a front door they specially fabricated for us. The quality of the work was impeccable. I couldn't be more satisfied. Bob was always available and honest up front about price and the timing of the job etc. I wish they did all home services, I wouldn't need to call anyone else. I never write reviews, but this one was well deserved! read more

Let me join the chorus of people who are saying that BRL's is a great company. We needed to replace about half the windows in our house, and got bids from multiple contractors. (One was so high-pressure and scripted that we had to ask him to leave; another was fine, but his bid was laugh-out-loud high.) BRL was no-nonsense: their representative came to our home as scheduled, measured our windows, made some product recommendations, and sent us a detailed bid very quickly. Not only was it extremely reasonable, I really felt all through the process like I was getting personal attention from a family company. The installation went very smoothly, even though the installers had to custom trim all the windows on site, when it turned out that none of our frames were square. There was no damage to our exterior stucco, and our inside shutters weren't a problem. They were meticulous in the install, and the finishing work is outstanding. Throughout the installation they kept everything clean and tidy, and the end result is better than we could have anticipated. The quality of the Simonton windows is great--our kitchen is virtually silent when they're shut. In case you can't tell, I couldn't be happier with BRL's Windows & Doors: from the initial visit to the installation, they were professional, thoughtful, and highly efficient. We will definitely go back to them when we replace the rest of our windows! read more

BRL's Windows & Doors - The windows look great on our house, and the installers were careful not to damage the stucco - Windows Installation Near Me - Las Vegas, Nevada

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WOW , What a difference these Windows make. Awesome Job Shane and Josh. Great windows Great price. No more outside noise and the House looks a lot more Modern now . Thanks Again . would Highly Recommend BRL WINDOWS read more

Can't recommend this company enough! Replaced a double front door (circa 1998) with a much safer and sexier model. There are a lot of details in replacing a door, and Wayne patiently worked through every last one with us. The door fits fabulously (no gaps or drag), and the multi-locking hardware/hinges operate with smooth precision. Benjamin Moore paint, applied by an expert tradesman, tops it off and will last for many years. Guaranteed good first impressions of this home now. If you're looking for old school American pride in a job well done and craft exceptionalism, call BRL's. They truly care about quality, customer service, and a finished product. It definitely shows! Kudos to the entire staff at BRL's! Happy Thanksgiving. read more

BRL's Windows & Doors - Safer and Sexier Model. Thanks, BRL's! - Windows Installation Near Me - Las Vegas, Nevada

We just had a beautiful custom French sliding patio door with grids inside the glass installed which has made an incredible difference in our front room decor. Wow! It truly is beautiful!! Bob, our sales rep, was fabulous to work with. He explained in detail everything we needed to know about the installation, and after we explained what we wanted, he was extremely helpful in assisting us in our decision in selecting the door and grid design. He was very thorough and explained everything in detail. We received the estimate a couple of days after we met and not only were we pleased with the price, but he also included a diagram showing how our custom door would look. The sculptured grids we chose are actually inside between the double paned glass which allows for easy cleaning of the glass. The guys who did the installation were absolute perfectionists, efficient, knew exactly what they were doing, took the time to explain to us the locking system, and answered questions we had. There was virtually nothing to clean up afterwards either. Needless to say, we are quite pleased with BRL and we are confident in recommending them to our family and friends. The entire experience was pleasant and easy. This second review is for three new decorator windows I just had installed. I decided to have these double-paned dining room windows installed with grids (panes) and they look fabulous! They have a white frame around them and are a welcome addition to our dining room. Just as before, BRL came through again with top-notch windows and top-notch service! Thanks and a shout out to Bob and his highly efficient installers!! read more

I called this company for a window and patio door replacement. The front desk lady took my number and said somebody will call me at the end of the week, probably Thursday or Friday. Thursday and Friday came and nobody called the whole day. So I called them Monday of the following week and nobody was answering. So disappointed, I guess they just wanted bigger projects so more money for them! read more

We recently moved into a 50+ year old home that still had its originally windows; nonfunctional, single pane, lead windows. We needed new windows, bad!! We originally met with the big box companies and were not happy with the products they were selling and the customer service from one of the companies. Based on Yelp reviews, my husband and I decided to give BRL a call. We called Friday afternoon and had an appointment the next day. Wayne and Steve (I think that's his name) showed up, looked at the windows and measured. I liked that they both came to look at the windows because Wayne is the the owner and also an installer. In my experience with with the big box companies, they sent a sales guy out who didn't know much about windows. Having Wayne there, we were able to ask him specific install questions. We live in an older, brick home and wanted someone with experience. Sure enough, Wayne's installed several windows in our neighborhood, including my neighbor's windows. Wayne's knowledge put us at ease. On Monday, we met to review the quote. This was the 4th quote we had received and was by far the most reasonable quote. We did our research and decided we wanted a Simonton window. The quote was for 9 higher quality Simonton replacement windows. When I saw the quote from BRL, I was relieved. Not only were we getting a high quality window, we were using a local company with lots of experience for an extremely reasonable price. I'm not saying that they were the cheapest, because they weren't. But, they were the most reasonable. One of the big box stores also sells Simonton and quoted us several thousands more for an entry level window. It was a no brainier, we were going with BRL. Once we signed, we were given a timeline of 2 weeks. The windows arrived early, Friday instead of Monday, and after BRL inspected the windows, they gave the green light. I called on Saturday and explained to Wayne that we were hoping to have them installed Wednesday because we would both be home. Even with the short notice, they worked with us and did the install Wednesday. The installers came out at 815 and worked until about 530/6. They worked hard and were very knowledgable! Even chatted with all the neighbors that stopped by to see the windows. After the install they stayed to answer any questions and reviewed the warranty information. I have to say that working with BRL was a great experience. We originally turned to them out of frustration from dealing with the big box companies. I wish I hadn't wasted so much time and had just gone straight to BRL. Not only do they carry great products, they have knowledgeable employees with wonderful customer service and all for a reasonable price. I 100% recommend them to anyone looking to replace windows and doors!!! read more

BRL's Windows & Doors - Before: 50+ year old nonfunctional, single pane, lead window. After: a sliding, energy efficient window. What a huge difference! - Windows Installation Near Me - Las Vegas, Nevada

I'm so confused of all the five star reviews for this company. I called and the woman told me that she will have to have someone call me when they're back in town because they are not located here, etc. She didn't explain it well so I had to ask if they operate locally or what? Anyways after talking with her, she took my name and number and address too and said someone will be calling me that week or the following week at the latest but no one called. What a waste of time and unprofessional way to do business. read more

Unfortunate I have to start writing reviews either good or bad. This review is not so great. Since the person behind the phone is not knowledgeable on pricing nor products. Called to get their business but failed after several minutes. Lack of information on their own company. read more

A huge thank you to Wayne and Chris from BRL! I bought a second refrigerator that was to be stored in my pantry. I took all the measurements, ordered the fridge, and when the Loews guys came to install...it wouldn't fit through the pantry opening. I measured everything but the entrance way. Genius, I know. I searched around on Yelp and found some good reviews about BRL's remodeling work. I called and Wayne, the owner, spoke with me on the phone. Wayne came out to the house and did the initial estimate and Chris was sent out to do the work a few days later. Chris was so nice and professional. He even took the refrigerator doors off for me to assist with getting the fridge in to the pantry. He removed a piece of the wood trim from the pantry doorway in order to get the fridge in, replaced the trim, put the fridge doors back on, and after all was said and done, the pantry doorway looked virtually untouched. The cost to do the job was only $150 ($75/hour for labor). I will definitely be contacting BRL again for any remodeling needs I have in the future. read more

Great company to deal with, nice and attentive. Pricing was competitive (I gathered quotes from 7 other companies) Got a quote right away. Luckily in my case the door I needed was in stock, so they were able to install it as soon as I was available. The installers worked fast and clean, didnt leave any mess or debris. Definitely recommend. read more

amazing people. They were so helpful and honest. The explained all costs up front and cautious of my budget. They responded to my needs immediately. read more

These guys are awesome. I had a break in at my house on a Friday evening that broker the door jamb. I called BRL Saturday morning and Josh was out there by mid-afternoon. Not only did they fix it, but he painted the trim as he house is being sold and buyers were coming. Thanks BRL for saving the day. read more

So I am a former military pilot and current commercial pilot. That makes me way too analytical and anal about everything. Including windows. I got three estimates. One was so obnoxious high pressure sales I had to tell the kid he was getting offensive and sent them on their way. They were the most expensive. Then from a big box store for the exact same Simonten windows we had installed by BRL but cost was way higher with HD. We also just liked Bob a lot. I felt I was dealing with a friend, a neighbor, shoot my Dad for that matter. These are trustworthy hard-working people providing exceptional product price and service. 10 retrofit e-glass windows. It has been a year to allow for install issues to appear and none have occurred. I have 3 windows and 2 doors to go. I will go nowhere else. Thanks Bob and BRL read more

My mother had a glass door and a window installed. Bob is the most wonderful person to deal with. Honest, he communicates regularly, very fairly priced and so attentive to what my mother wanted. A wide variety of options was shown to her, estimate was received in a timely fashion. The installers Jonathan and Shane arrived to do the install and they took such care of my mother, her needs, the home. They were so professional, she felt very safe with them. They encountered a problem with the structure and they not only worked through it, there was no change to the estimate, the install looked so beautiful, there was not trash left in my home, they showed me everything to do. I would highly recommend these people and they will be back to replace two more of my windows. These gentleman are part of one of the most professional companies I have worked with in a very long time. They truly do offer "customer service" in every way. read more

I'm shocked to read Scott M.'s review below! I have used BRL on seven occasions over the last three years to replace our sliding glass door and several windows. Work has included the pulling out of our old sliding glass door to replace it, removing a garden window over the kitchen sink, and replacing it with a standard window. We have also had five large windows replaced, including two second-story windows. They do have an office, and a showroom in Boulder City where we visited to look at styles for our patio door. We have always been satisfied with our service from beginning to end. Since I'm not a "successful businessman," we have replaced our windows one at a time as funds have allowed, and our salesman, Bob, is always accommodating with regard to meeting us for our estimates. He offers great advice on safety and energy efficiency and does not try to oversell. He has been out on weekends, and I think even a Sunday! The price on the invoice (a copy of which is ALWAYS provided) is always manageable, and the order time is always well within the time quoted. Trevor and Mike, our install guys, have been extremely prompt and neat when working. I have recommended this company to friends who have also been happy with their service. I can't say enough good things about this company and I will continue to use them in the future! read more

I recently had 2 windows replaced in my home and I could not be happier with the customer service and results. Bob is a wonderful person to work with and he takes the time to explain the product/process so you know exactly what to expect. He even came out on a Saturday just to double check everything before the windows were ordered to ensure accuracy. The installers were friendly/efficient and had the 2 windows replaced in no time with no mess left behind. I love my new windows and I feel great about the price, product and BRL. I would highly recommend this company and am looking forward to doing more business with them in the future. Thank you BRL! read more

I got three new windows installed today and they are absolutely awesome!! Really beautiful and they even trimmed then out. So lovely. My old windows may have been 40 years old and were really hard to get out. They were also leaking. I now have double pane, tinted windows with screens!! HAHA Wohoo!!! read more

STAY AWAY FROM THIS COMPANY! The sales guy Bob promises you the world, goes on and on and on how great and reputable they are and how they only use the best quality products and then talks garbage on all the other companies. Well I tried them, installed 4 large windows and a huge slider door, paid 10% more than the other bid and then 1 hour after the installer completed the job, 2 of the windows trim just came apart from the wall revealing the huge gaps between the frame and the wall, looks just hideous. I called Bob the next day, reported the issue and he said it would be fixed. 5 days later, still nothing, no calls. Then Bob calls and wants the final payment, I said not till the job is completed and I can pay the installer right after he finishes fixing the trim pieces that basically fell off. He said that was no good as the installer is quitting and no telling if he ever goes back to their shop. Anyhow, Bob goes off on me saying he can't believe I am holding off $3300 final payment over just a few trim pieces that are hard to do and very tricky. I explained why would I pay when the job is not completed as promised. I am paying over $6,000, for a job that currently is terrible and I would be embarrassed to show anyone, and yet he just admitted their installer is quitting, if I pay, I may never get my job fixed, did I look that stupid???? I have remodeled over 20 homes, anyone or company that yells at clients trying to intimated to get their final payment before the job is completed is a company that is not reputable, honest or professional. I made crystal clear to Bob, complete the job, with the quality you sold me on and the check is right there and he continued to berate me wanting the money before fixing my windows. BTW, this is a million dollar 1 acre home in Vegas, not a junker, and I'm a very sucessuful businessman so there is no reason anyone would think I would not pay, that is not the issue here. And to top things off, I have asked 4 times for a copy of the invoice to be emailed to me and nothing, and Bob keeps saying it was the quote they gave me at the begining, but I told them I tossed it thinking I was getting a proper invoice, not a hand written quote/invoice thing. Seems they don't even have a office, that is obvious too! read more

After reading many reviews here, I had the personal pleasure of speaking to Mike, concerning a window that cracked and I wanted to get it replaced. After giving him the details, (windstorm and my window cracked) he referred me to another company who would be better suited to complete the job as a "window replacement was not needed". According to Mike, I needed a glass replacement. Who knew? I almost can't believe companies with integrity still exist today. I almost wanted to order a window anyways through this company just because of the outstanding business practices they utilized here. I'd definitely recommend this company to anyone needing window work, it's a rare find to find an honest company. read more

When I called to make an appointment, no one answered the phone and there was no answering machine. WTH? They lost out on my business.

Amazing Service , starting from Bob who came and took the measures and make it easier than i thought it would be and also suggested an idea for another window that i have which saved me LOTS of money, the price was better than 3 different contractors and even faster. The two guys that came this morning and fix it in 20 min ( removing the old window and replacing the new one) , Satisfied customer Thank you read more

Got stood up twice by this company. Called twice and made a appointment for someone to come and give me a estimate for a door and nobody SHOWED!!! Happened twice!! No call or anything! read more

Just quoted me $1,200, over the phone, to install a 36"x80" replacement entry door in a condo! read more

BRL's Windows & Doors - Windows Installation Near Me - Las Vegas, Nevada

We live in a house built in 1985. We had the two biggest windows in our house replaced on 2/16/15. BRL's employees were professional and very helpful to us during the installation. They explained everything step by step and went over the finished product with us before they left. My windows are gorgeous and energy efficient. At first, I actually wanted to put the the solar screen back on one of the windows, until I saw how beautiful it was without it. The windows are so energy efficient you don't need a solar screen for them. We used the first two windows to try BRL out and see if they were a company we could trust. We are definitely going to have them finish the rest of our house. Thanks so Much BRL!!! You did and outstanding job! read more

Super efficient! They are coming to measure my doors and gave me answers others wouldn't answer over the phone. I'll update you on the outcome but I feel like I have found a great company for my rentals! Also I'm having them give me a bid on my French doors. read more

I rarely do this but I am changing my 1 * to 4* for BRL thanks to the owner, Jake, who took the time to address my concerns regarding the original outrageous quote I received from them. After getting a better understanding of my needs and revising the quote we were able to get it in-line with my expectations. They went the extra mile and was able to help me install the door on the same day. That's what I call service! I am a fan and may actually become a repeat customer if the need arises. My hats off to Jake for turning a negative into a positive!!! read more

If you have a problem and want someone HONEST, RELIABLE, and NICE then BRL is the place to call. They fixed our door and did a QUALITY job. I know it is hard to be excited about getting a door fixed, but Wayne really came to our rescue. We're thankful and wanted to share our joy with others who could benefit from their skills. It is hard to find good people you trust and I trust BRL. If you knew me I'm one of those people who rarely posts, but Wayne is that good that I thought I would take the time to share my thoughts. read more

DO NOT CALL ANYONE ELSE ! these guys have their act together. needed same day service to get 2 doors done before our walk through, and Wayne and his crew came through. one of the best experiences i've EVER had with a service company, read more

Awesome, fast, and friendly service.great communication and prices. Would recommend to anyone.

Had a patio door replaced with BRL and they did a great job! Started at around 7am and was done and cleaned up by 11:30. I waited to write a review until I had the door in a for a while and I am pleased to say that everything has been perfect with it. Great quality door, great workmanship and my house has never looked better. read more