The Brussels Airlines phone number, which you can use to contact the airline, is (866) 666-0203™…read more This line is useful to resolve immediate travel inquiries and provides 24/7 customer service for flight reservations, ticket changes, cancellations, baggage assistance, refund requests, check-in support, and other travel-related concerns. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AgaiN.

**Need help** call 866-867 36.48 to reach Airlines customer support service 24/7. They can help…read morewith booking management, flight changes, and other ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again

After deboarding the plane from London, I had to retrieve my luggage from the baggage claim area,…read morewhich was very easy to locate... just follow the signage. There were plenty of various restaurants, working areas and seating areas. The restrooms were very clean. After claiming the luggage, follow the signs to customs. Going through customs was to bad..... the signs will direct you which line to go to. Approximately, 15 minutes later, I was at the custom gate. After answering a few questions, I was on my way. Instead of taking a train, I decided to take an Uber to the hotel. Just follow the signs for the car sharing, taxi and bus area. By the time I got to the designated location, the car was with a few minutes. I didn't find this airport to be very difficult.

Arriving in Brussels, my flight parked at the farthest gate in the Brussels airport and I had a…read morehike to get to border control. The line took almost one hour at 9am on a weekday. Unlike in Germany, it appeared that Brussels had not yet implemented the new customs system at arrivals so non EU citizens queued in one line. EU citizens zipped through with the electronic pass gates. However when it was my turn with the agent I only had to scan the fingers on my right hand, answered a question what do I do for a living and that was it. Less than a couple minutes surprisingl. Baggage claim was right after and then the exit. Very good signage that directed people to the bus, train, parking, etc. When departing Brussels, follow the signs to the appropriate terminal if not checking luggage. Electronic gates required a boarding pass scan to validate trip and gain entrain to the security screening area. At least multiple lines were open so it flowed well. Plastics baggies needed to hold your small liquid containers), water bottles emptied, belts removed but shoes stayed on. Immigration was next and much more efficient on departure. US citizens accessed the electronic gates with just a passport scan and photo. It's not 100% functional as I was told to keep trying gates until my passport was accepted (4th one was the charm). Passport still had to be inspected and stamped afterwards but that was quick. Overall 50-50 rating based on this experience. Hopefully arrivals will be much better after full implementation of the EES screening process.

Easy check-in, friendly staff and a very nice Thai Airways lady from Bangkok managing the ticket…read morecounter. The TG counter is located in Row 2 with the other Star Alliance airlines. My airline of choice..!

$218 for an uneventful, comfortable, and friendly 1 hour 15 minute flight from Brussels to Munich…read more That included one free checked luggage piece, nice! It also included free snacks, drinks, including beer or wine, yay! My only gripe is that I could've gotten this same flight for only $140 had I booked about a month earlier. My fault, dang it!

Very very friendly lady at check in! I did have a hard time…read morefinding the desk because the displayed floor maps show they are on isle 10 but they were on 4. Easy and fast. Fast boarding. You get a snack at walking into the plain which I still find odd.

Agree with the previos reviewer. Horrible airlines. In the…read moreberlin terminal, they dont have chairs at the gate. Hey...this is not a typo! No chairs. I had to sit on the floor ! They charge for everything!

THE WORST COMPANY ON EARTH. This airline is not SECURE. They charge for everything. My son was…read moretraveling from the USA to Europe. He needed to Fly from Charleroi (Belgium) to Barcelona. He had no access to printer and he was charged 70 Euros because he did not print his ticket online!. This should be illegal (they do not have anything for you to print your ticket !!!!!!!!!!) Unbelievable, this behavior is a typical for this "airline". The STEAL from you whatever they can ..think about the SECURITY !. Save your trip and life, stay away from this cheap, crooks and insecure "airline".

One of the worse flight experiences in a while. Plane sat at gate for over an hour after it was…read moresupposed to leave. Unfriendly flight attendants and not much info on why were were just sitting there

Are you kidding me? You can improve everything! We left New Orleans at noon on Wednesday. It's now…read moreSaturday at noon and we're still waiting for another flight that we had to get on our own to get us to Italy by 5 o'clock today. That's three days to get from New Orleans to Italy. It's absolutely unacceptable. We were misled numerous times by the Internet information about JFK, and which terminals United Airlines could be found at which we eventually discovered that United Airlines cannot be found at JFK because they do not have a presence there. This couldn't have been handled worse by an airline in any possible way shape or form and we will never ever use United Airlines again.

more than 30min late, drove me in a car which doesn't belong to the company but belongs to the…read moredriver himself. He decided to switch it because he had some engine problem with the car of the company, so personal car means no specific insurance for this kind of service. Window front car broken, anti pollution system failure, old car, not the ones that you see in their website like Mercedes etc... but an old french car which again it was the personal car of the driver not the one he was supposed to work with it. They put me and my family in danger. For my part: NEVER AGAIN.

From the owner: Spécialisée dans les navettes aéroports , nous offrons a voyageurs des transferts vers les…read moreaéroports de Zaventem et de Charleroi. Nous offrons un service forfaitaire vers les aéroports au meilleur prix. Nos chauffeurs sont ponctuelles et vous offre un service VIP