Smooth check in, helpful staff, fast boarding, beautiful plane for Belgium to Abu Dhabi. Charging…read moreports at each seat, pillows and headphones, movies. Gotta love it.

I recently had an extremely bad experience with Etihad Airways. I can't judge how it is flying with…read morethem from their home base, but their service from Europe has gone down extremely. Lounges closed, no customer service, they redirect business class passengers to the call center because the local staff at check-in and gate can not even answer basic questions. Have done a bit of research, and it seems like I am not alone. Avoid flying with Etihad!

**Call main assistance (Toll Free) phone number is +1 866_231~40.32 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks.

To reach Brussels Airlines customer service or reservations in the US, call the toll-free support…read moreline at 1 [877] 982.2011™. Representatives are available 24 hours a day, 7 days a week to assist with new bookings, existing flight changes, cancellations, and general customer service As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell AGaIN.

I've never been so unhappy with an airline as I am with TUI fly today. My wife, daughter, and…read moremyself were booked in a flight to Miami this morning and when we got here the check in was very confusing. We tried express check in which didn't work. We then asked the airport staff and they told us to wait in row 8, which we did. There were not enough people working at the check in and we were in line for an hour. When we got to the front they told us we needed to be at check in 12. It turns out that they don't have permanent check in counters and since two flights were leaving today there were two counters, we were at the wrong one. We arrived there 42 minutes before the plane took off and were told we were too late. This is the most frustrating experience I've ever had. I had to book a last minute flight home for 3500€ total. No refund was given for this flight either. The check in experience was unacceptable. It was not clearly labeled and not well staffed, resulting in our missing the flight.

Worst airline, service is not existent, they have no sense of urgency and seem like they are not…read morewell trained or k ow what they are doing, paying for bags was a nightmare. Had to wait in line for two. Hours to check in then told we had to go to another line to pay for bags then come back! What kind of system is this? Unreliable and they act like everything is okay or that you are being impatient. Well I don't like missing my cousins wedding events because of pure incompetence. Stay away from this airline. I demand a refund!

Easy check-in, friendly staff and a very nice Thai Airways lady from Bangkok managing the ticket…read morecounter. The TG counter is located in Row 2 with the other Star Alliance airlines. My airline of choice..!

One of the worse flight experiences in a while. Plane sat at gate for over an hour after it was…read moresupposed to leave. Unfriendly flight attendants and not much info on why were were just sitting there

Are you kidding me? You can improve everything! We left New Orleans at noon on Wednesday. It's now…read moreSaturday at noon and we're still waiting for another flight that we had to get on our own to get us to Italy by 5 o'clock today. That's three days to get from New Orleans to Italy. It's absolutely unacceptable. We were misled numerous times by the Internet information about JFK, and which terminals United Airlines could be found at which we eventually discovered that United Airlines cannot be found at JFK because they do not have a presence there. This couldn't have been handled worse by an airline in any possible way shape or form and we will never ever use United Airlines again.

Agree with the previos reviewer. Horrible airlines. In the…read moreberlin terminal, they dont have chairs at the gate. Hey...this is not a typo! No chairs. I had to sit on the floor ! They charge for everything!

THE WORST COMPANY ON EARTH. This airline is not SECURE. They charge for everything. My son was…read moretraveling from the USA to Europe. He needed to Fly from Charleroi (Belgium) to Barcelona. He had no access to printer and he was charged 70 Euros because he did not print his ticket online!. This should be illegal (they do not have anything for you to print your ticket !!!!!!!!!!) Unbelievable, this behavior is a typical for this "airline". The STEAL from you whatever they can ..think about the SECURITY !. Save your trip and life, stay away from this cheap, crooks and insecure "airline".

I am tall, 196cm to be exact. That's why on a recent flight from London to Brussels I couldn't…read moreface being crammed into a microscopic economy seat. Instead I decided to pay £385 to fly in British Airways "Business" class. What a mistake! On arrival to Heathrow's Terminal 5 it became quite obvious that I had walked into a cathedral dedicated to passive aggression. I tried to enter the queue at zone B as directed by one of the information signs. I was told that the staff had decided to close that so I had to go somewhere else. Anything for the convenience of the staff I guess. I joined the queue at "C" instead but was told when I got to the front that business class checked in at "Haitch". "Aitch?" I confirmed. No "HAITCH!" Checked in I made my way to British Airways business class lounge expecting to be able to relax - WRONG! It was a crowded, dirty mess with wet smelly bathrooms that looked more like a run-down bus station that an airline's lounge. The place was wildly understaffed which meant that there were used plates, cutlery and half eaten food littering every sticky table in the room. It was far less crowed in the rest of the terminal which is where I waited for my flight. The gate was announced and I made my way to gate 10C. Instead of an aircraft there was a bus waiting for us. My fellow passengers and I were loaded aboard a standing room only bus cattle fashion and driven to the remote stand. Not long now before I can relax in my expensive but now longed for business class seat. On release from our truck my fellow livestock scrambled up the airstairs for the cabin. I found seat 3D. It was not a business class seat at all but an economy seat with almost zero legroom. The whole point of spending £385 was legroom and I didn't have any. I asked the flight attendant if anything could be done. He explained that the only legroom seats available were the over-wing exit seats. They were in economy and he therefore couldn't transfer me. I arrived in Brussels only slightly late but with no feeling in my lower legs and initially unable to walk. My advice is unsurprisingly AVOID BRITISH AIRWAYS. BA would not have been my choice anyway but I do understand that given tight schedules and limited choice sometime you are forced to fly with a particular company against your better judgment. In that case don't make the same mistake as me. British Airways' Business Class is A CON.

A ne jamais utiliser ! Mon collecto n'est pas passé alors que j'étais au point de rendez-vous 15…read moreminutes à l'avance. J'ai du commander un Bolt : je me suis donc retrouvée à payer les 6€ de collector et les 17€ de Bolt. J'ai ensuite contacté Collecto, qui refuse de me rembourser !

Booked a Collecto, waited, and at the pick-up time the driver cancelled. Still, the app retrieved…read morethe money from my account. I tried contacting them several times but they never respond. Bad customer service, and bad driver service!