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British Airways

2.6 (17 reviews)

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Norwegian Air

Norwegian Air

2.0(73 reviews)
0.5 mi

You think you are getting a good price, but then you see how much everything costs and it adds up…read more It's $15 for every 1kg you go over on luggage and you only get 22kg. Have to pay for a meal and if you don't you get nothing, not even a drink! I flew Gatwick to Denver. Check in was super easy. On the way there I was put on WAMOS air. It was an old airplane with no entertainment and not much leg room. I ordered a vegetarian meal which was ok. But it was a LONG flight. On the way back check in was easy, the nice lady actually didn't charge me for the 1kg i went over. When I got to my gate I was pleasantly surprised it was a Norwegian plane! It was so nice and new and entertainment and leg room! And no one was in the middle seat. Only thing is they wake you up! If I'm asleep I don't want my meal! Much nicer experience and I would fly it again.

We went to Europe and back on Norwegian Air. It's considered a budget airline, but everything…read moreseemed fine. We might have been lucky, but the flight departed and landed on time. Our checked luggage also arrived safely. The seats and bathrooms on the plane were normal. Norwegian Air charges for every little thing. It reminds me of Spirit Airlines and Ryan Air. They charge extra for: carry on bags that weigh more than 10 kg checked baggage (has to be under 20 kg) snacks (no free pretzels) a soda or water on the flight meals seat reservation for "low fare" tickets connecting flights per leg rebooking and more The whole check in process could be a nightmare if you don't arrive three hours before your flight. Maybe because they even charge for carry on bags over 10 kg, they require everyone to check in - in person - at the counter. The check in line for Norwegian Air at London Gatwick was super short (lucky?) and the employees were nicer here than they were at Oakland Airport. You can't check in online, so there's no point in downloading the app. Skip the optional package that includes a checked bag and food. Pay for your checked bag separately. The food is not good. Just make sure that you bring on your own tasty food on the flight because you may get jealous of what looks like yummy food (but it's not). The flight attendants are oddly snobby. They are more professional than some U.S. based airlines, but they are not friendly in general. The Boeing plane I went on had cool dimming windows and working entertainment screens that had plenty of movies and tv shows to keep me distracted from the long, non-stop flight.

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Norwegian Air - Every tail of Norwegian aircraft features a celebrity.

Every tail of Norwegian aircraft features a celebrity.

Norwegian Air - Norwegian air

Norwegian air

Norwegian Air

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Gatwick Airport - quick customs

Gatwick Airport

3.1(334 reviews)
0.5 mi

I like flying to and from Gatwick. The experience has always been less hectic than traveling to…read moreHeathrow. Perhaps because it's smaller. We used this airport quite a bit when we were stationed in the UK. Not that it was closer. It was just more convenient back then since there was a bus that would transport us back to the base. Our most recent experience was just as nice. We were dropped off at the terminal via a NCL chartered transfer from the Southampton cruise terminal. Checking in through British Airways was a breeze. We had no issues going through security. In fact, the security officers were actually quite pleasant. There was a big duty free store that we had to walk through before getting to the south terminal. The BA lounges were all easy to find after that. We had a delay before boarding, but BA kept us informed the entire time. I'm writing this review now because it may be the last time we fly out of Gatwick again. British Airways will be flying a new route from Tampa to London Heathrow later this year. Hopefully it will be just as convenient after the change.

We took a direct Norse flight from Los Angeles Airport (LAX) into London Gatwick Airport (LGW)…read more They are a secondary hub for British Airways and one of the largest operating bases for budget flights. My experience with this airline is only as an arrival, as I travelled through other parts of Europe by train and by air. The arrival was quite smooth as far as international travel is concerned. We were able to get through customs quickly. However sadly no stamp on the passport for the international travel. Restrooms had abundant stalls but there were really busy. The handwashing stations were individually in each stall. I had a decent experience in the women's stalls where I was comfortable enough to brush my teeth and wash my face. However my boyfriend mentioned that the men's side was really gross, not clean enough to clean up and reset after the long flight. My favorite thing about this airport is that it is connected to a train system that will take you into central London or whichever surrounding area you need to get to. Navigating was pretty simple. A quick and convenient arrival. I would consider flying back into this airport in the future.

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Gatwick Airport - More shopping

More shopping

Gatwick Airport - The queen! so lovely

The queen! so lovely

Gatwick Airport

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Delta Air Lines - A pretty view out the window

Delta Air Lines

3.0(4 reviews)
0.0 mi

I can't say enough good things about Delta, they always do a wonderful job getting me from here to…read morethere or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the lenght of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definately miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go.

So my luggage got damaged at LAX and they promise a refund for the damage. My fault not taking a…read morepicture of the damage luggage as the Delta representative stated they will handle this and not to worry. They also fave me a case #DLLAX10369. So I trusted them but not anymore. Beware of trusting this airline and avoid flying with them at all cost.

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Delta Air Lines - Enjoying a meal in our seat

Enjoying a meal in our seat

Delta Air Lines - Loaded and ready to go....  Door's closed.

Loaded and ready to go.... Door's closed.

Delta Air Lines - Almost ready to go

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Almost ready to go

KLM Royal Dutch Airlines

KLM Royal Dutch Airlines

2.5(2 reviews)
0.7 mi

Klm is wonderfully effficient, even if the service is somwhat lacking. They do the best deals from…read moreLondon to Amsterdam, as well as student deals on long haul flights. They are very professional, and almost always on time. I've flown with them a number of times, and have found little cause for complaint. The service has been a bit cold from time to time on long haul flights though (which I tend to take more of, offsetting emissions whenever possible). The food is not always spectacular. Since its merger with Air France, it seems to have gone through a transition period and now offers a huge range of destinations. A stopover in Amsterdam can be extended for a day with KLM, so you can go and enjoy the diverse city for a brief stop. These days, reliability is more important than anything else, so four stars overall!

WORST CUSTOMER SERVICE EVER AND BEWARE OF FLIGHT CHANGES. I paid full fare for two first class…read moretickets to Europe for an anniversary trip. Without warning, the airline sent me an e-mail advising I would now be routed through Detroit (with no first class seating), resulting in a loss of nearly 6 hours in Europe. I sent an e-mail to customer service via their website, waited nearly two weeks, and got what appeared to be an automated response that basically said, "too bad, and you can't actually talk to any executives about it." This is not how you treat any passenger. Rude, Rude, Rude! Book on another airline. This one doesn't care about your business.

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KLM Royal Dutch Airlines

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British Airways - airlines - Updated October 2026

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