We went to Europe and back on Norwegian Air. It's considered a budget airline, but everything…read moreseemed fine. We might have been lucky, but the flight departed and landed on time. Our checked luggage also arrived safely. The seats and bathrooms on the plane were normal. Norwegian Air charges for every little thing. It reminds me of Spirit Airlines and Ryan Air. They charge extra for: carry on bags that weigh more than 10 kg checked baggage (has to be under 20 kg) snacks (no free pretzels) a soda or water on the flight meals seat reservation for "low fare" tickets connecting flights per leg rebooking and more The whole check in process could be a nightmare if you don't arrive three hours before your flight. Maybe because they even charge for carry on bags over 10 kg, they require everyone to check in - in person - at the counter. The check in line for Norwegian Air at London Gatwick was super short (lucky?) and the employees were nicer here than they were at Oakland Airport. You can't check in online, so there's no point in downloading the app. Skip the optional package that includes a checked bag and food. Pay for your checked bag separately. The food is not good. Just make sure that you bring on your own tasty food on the flight because you may get jealous of what looks like yummy food (but it's not). The flight attendants are oddly snobby. They are more professional than some U.S. based airlines, but they are not friendly in general. The Boeing plane I went on had cool dimming windows and working entertainment screens that had plenty of movies and tv shows to keep me distracted from the long, non-stop flight.

Direct flight from London to San Francisco. Norwegian use the new Boeing 787 Dreamliner. The check…read morein was not as smooth as the other airline! I don't know is because the Gatwick airport or Norwegian themselves! The flight was on time and very comfortable. No problem on legroom. The seats has very good back support too. On board services are good. The flight attendants responded quickly.

Some time in august:…read more B777-300(ER) LGW-ANU-AUA-ANU-LGW This was one of the best flights EVER, The service was great and I even got a shout out! 10/10 totally recommend! New favorite airline. My mum went with me, so this is her review: I have been flying BA for decades and I have never been disappointed. It is an amazing airline, great service and super caring and friendly staff. My son's first flight on BA was when he was 6 months old and they really made the process smooth and stress free. Last August the staff even gave my son a shout out for writing his first book CSAA; The Darkness Awakens. My son was over the moon!. We will forever fly BA!

British Airways is definitely a great airline. The service and employees are awesome. I highly…read morerecommend this airline.

I can't say enough good things about Delta, they always do a wonderful job getting me from here to…read morethere or... in reverse. it is an amazing airline. It has always been a great airline. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. I have flown both economy and Delta Priority 1. BIG difference and depending on the lenght of the flight, it may be worth it. I recognize that there is a big price difference in the two so it's not always an easy choice. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. I definately miss the free hi speed WiFi. If it's a long flight, you can buy and it's pretty reasonably priced. I don't mind flying, really I don't. When I do, Delta does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Delta is a great way to go.

So my luggage got damaged at LAX and they promise a refund for the damage. My fault not taking a…read morepicture of the damage luggage as the Delta representative stated they will handle this and not to worry. They also fave me a case #DLLAX10369. So I trusted them but not anymore. Beware of trusting this airline and avoid flying with them at all cost.

Bad Misleading information on website when booking…read more Zero stars if i could. Lady was no help with an attitude when responding to questions.

-1000 stars if possible! They do not deserve this generous one star review that I'm about to leave…read more First and last time flying with this airline and I have already voiced my opinion to my family, colleagues, and now my loyal yelp reviewers. Please stay far away from this airline as best as possible. I encountered the worst customer service experience in my life. For starters, the airline is definitely racist. My family and I felt completely attacked by the way we looked and didn't fit their profile of a native. We were chosen out of the hundred(s) other flyers to be "checked for our luggage size." They would like to make you believe that it was because our bags did not look like they fit the criteria of the carryon size luggage, but this is completely false. They did not stop another single soul to ask to check their bag size and then forced us to check in our bags at €60 per bag. No they did not allow us to check in one, they made us check in two. Which made no sense and there were three of us, but I digress. When we asked for the manager, the employees refused to go grab the manager. When we asked for their names, they refused to give us their names and then told us that if we wanted to make a complaint they could figure it out with the flight number, date, and time. Then they proceeded to cover their name tags so that we wouldn't be tempted to take their name that way. My dad ended up agreeing to paying for the luggage fees (even after the staff threatened to throw us off the flight) but refused to give him a receipt. How do you not provide a receipt after spending €120 on luggage check? On top of the bad service I received, I just want to mention that food on board isn't free. Not even water. The seats do not recline back. They have no onboard entertainment. & then they try to exploit you for money on board by asking for donations while sending a kid down the aisle to collect donations. There is not a single positive thing I could say about this airline. I reached out to their online support and did not help with the situation or the service I received. Please do yourself a favor and stay clear of this airline the best you can.

Klm is wonderfully effficient, even if the service is somwhat lacking. They do the best deals from…read moreLondon to Amsterdam, as well as student deals on long haul flights. They are very professional, and almost always on time. I've flown with them a number of times, and have found little cause for complaint. The service has been a bit cold from time to time on long haul flights though (which I tend to take more of, offsetting emissions whenever possible). The food is not always spectacular. Since its merger with Air France, it seems to have gone through a transition period and now offers a huge range of destinations. A stopover in Amsterdam can be extended for a day with KLM, so you can go and enjoy the diverse city for a brief stop. These days, reliability is more important than anything else, so four stars overall!

WORST CUSTOMER SERVICE EVER AND BEWARE OF FLIGHT CHANGES. I paid full fare for two first class…read moretickets to Europe for an anniversary trip. Without warning, the airline sent me an e-mail advising I would now be routed through Detroit (with no first class seating), resulting in a loss of nearly 6 hours in Europe. I sent an e-mail to customer service via their website, waited nearly two weeks, and got what appeared to be an automated response that basically said, "too bad, and you can't actually talk to any executives about it." This is not how you treat any passenger. Rude, Rude, Rude! Book on another airline. This one doesn't care about your business.

Absolutely deplorable! Our bags were not on our flight, we were never notified of this. If someone…read morebothered to speak to us they would know Edinburgh was not our final destination and we were the ideal worst people for them to do this to. Days later we still don't have our bags and continue to get the run around. Why can't any one give us a straight answer as to where our bags are? Why is no one doing anything to get us our bags?! It's saga or say our vacation is ruined. Who knew I'd be wanna my underwear in The sink and hanging them to dry ... smh

flight was delayed 4.5 hours. It was a connecting flight so we had to rebook the 2nd flight. They…read moresaid they would move our baggage to the new flight and they didn't so we didn't have our clothes after we got to our final destination. I wish death upon all those working for westjet

Cheap cost of flight so wasn't expecting too much. The flight, service and food was slightly better…read morethan expected but, as I have said, cheap. Stopping off at Montreal but not being able to deplane was a drag but have to live with those bugbears.

Where to start. Brilliant from start to finish. Our family used Airport Cars 5 times in the past…read moremonth. Drivers on time, corteous, friendly. Prompt texting re drivers arrival. Great office back up. Our routes were Heathrow to London hotel, london hotel to Heathrow, London hotel to Gatwick, Stansted airport (late arrival by 2 hours in the middle of the night and driver still waiting) to Ashford area in Kent, Kent to Heathrow. Would definitely recommend and for sure we would use again. We felt the fares were very reasonable for great reliable service. Made the holiday connecting in many different directions so easy. Gold star service. Thank you very much Airport Cars.

Great service. Knowledgeable driver. Easy website. Would have liked to have gotten a text…read moreconfirming my booking at least 12-24 hours prior tho. Would still recommend