Terrible product, no quality control, poor customer service. Disappointed all around…read more Process took 5 months in total. Blinds arrived in the wrong size for one window & damaged for the other. Valences were the wrong colour for one of the blinds. First installer had dirty hands - fingerprints on the blinds and the walls. Cords cut improperly. Second attempt, blinds were the right size but the visible mechanisms were the wrong colour. Third installation attempt had to be made to fix everything. 2nd installer was friendly and did his best. Not a surprise, the salesperson passed us off to someone else. While it appeared to be that person's job to deal with issues she didn't seem to care much, glossed over the problems and blamed it on the manufacturer. Zero follow up from anyone once the job was complete and they took the full remaining balance off my credit card. 10% off for the 3 times I had to be at home for the installs would have gone a long way. Would not recommend this business.

Terrible service and extortionate prices! I was told it…read morewould be 3 weeks to receive a call for a Hunter & Douglas blind repair appt, and was quoted $175- for the visit to my home to complete the repair. I waited 7 weeks ( !!) for their call; no apology or explanation for the excessive delay. In the meantime, I booked Dyler Windows & Blinds, who came out within 2 weeks to complete the repair and charged me only $107- (not $175) to do the job. Dyler were also 25% cheaper than R&B to install a new Hunter Douglas bedroom blind. I will never do business with Ruffell & Brown again.

My experience with Dustin exceeded my expectations. I had requested a quote for new shades because…read moretwo of my 7-year-old top down, bottom up shades that I previously purchased from Budget Blinds were no longer working. Beyond providing the quotes for new shades, Dustin suggested that their repair person might be able to fix my old ones. I went with this option and my shades are now working perfectly. I cannot say enough about how great it was to work with Dustin. I strong recommend Budget Blinds given their excellent customer service!!

Great prices, decent showroom, leading window coverings and knowledgeable staff. I responded to an…read moreadvertisement on Facebook but unfortunately it was a long time with a few calls included until I got a response and was able to scheduled an in-house measure-up, etc. We went down to the showroom to check out the fabric choices more closely and all the samples we looked at from the catalog that we really liked were no longer available. Why were they in the book? While we did get a quote on a less preferred brand that at least had a few fabrics we liked reasonably well, being the picky type, we finally decided to go elsewhere. I have no problem recommending Budget Blinds. My spouse and I just didn't feel like continuing on to ordering after the disappointing issues with an out of date sample catalogue. I think they need to do a better job with their communications and customer service. Their estimator really tried though to make us happy.

I highly recommend Chris at Victoria Blinds and Closets. I recently had to replace the blind for my…read moreliving room picture window in Sidney. I contacted the 2 bigger companies who install Hunter Douglas in Victoria and Victoria Blinds and Closets. The other guys said it would take at least 8 - 10 weeks for the product to arrive. Victoria Blinds said 3-4 weeks and the quoted price was more than $200 less. I was delighted when my new Hunter Douglas blind was installed just under 4 weeks later. Excellent workmanship and great communication throughout. I am so impressed that have ordered another new blind from Victoria Blinds.

Howard and I would like to formally thank you for your work at our new home. We are very…read moreappreciative of the time and effort that you put into our project and more so of the way that you handled the issues we were faced with. Both you and your installer were professional and polite. To add, after the work was complete you left without a trace that there had been work done, in other words spotless! We would highly recommend you and your company, Victoria Blinds & Closets, to friends and colleagues. Lisa & Howard M

I have purchased from Island Window Coverings on multiple occasions and I have been pleased. Over…read morethe years I have had minor issues with my Hunter-Douglas blinds (ie. plastic cord pull tabs needed replacement) and IWC has handled it perfectly. I will do business with them again.

From the owner: Custom window coverings for every budget. Blinds, roller shades, motorized window treatments,…read moredraperies, hardware, shutters. Authorized Lutron dealer, Q Motion dealer, Hunter Douglas dealer. Complimentary in home consultations.

Stan and his team were very professional and knowledgeable. We absolutely love our motorized blinds…read moreand they work perfectly! The install quality was great and the installers were very clean and meticulous. They called to follow up to ensure that we were happy after the install and answered a couple of questions that I had right away. Highly recommended!

From the owner: Over 45 years in business! Free consultations for custom motorized and manual blinds, curtains,…read moresheers, shutters and all types of window coverings. We provide window treatments for single family, multi-family, commercial and hospitality installations. We are certified motorization experts!

I have used Prodigy on a couple of jobs including my business premises. They did a great job with…read morestrong quality of their work. They explained the process, helped me to select the right products and they were very fast. I would recommend them for their work ethic and I would definitely use them again!

From the owner: Prodigy Window Solutions is a Canadian company, based in Victoria that sells and installs flat…read moreglass window films, glass tinting products, window graphics, and window coverings throughout Vancouver Island and British Columbia

Such a talented craftsman's in this trade. We have had done with Glen well worn leather couches and…read moreperiod furniture passed down to us. Always exceeds are expatiations. Price is fantastic in exchange for quality. 5 Stars