DEC 2020 my veteran wife started to have some numbness in her feet and walking was a problem. The…read moreBlack HIlls VA pounced on it. MRIs of the head, neck, thorax and lumbar region. Lab tests of every type. They gave her a small wheel chair that she could navigate around the house. Physical Therapy and Occupational Therapy came out and evaluated the house and what she needed. Even without a diagnosis, they started taking care of her problems. By July she had gotten a power scooter, lift for the scooter on the back of the car, an elevator from the garage into the house and a chair lift from first floor to second. She got what she needed by keeping them in the loop as to what was going on with her issues. She did not just complain, she was proactive and the VA responded.

The 3 stars are EXCLUSIVELY for Dr Lynn Tucker. He is Amazing!!!…read more It's a shame how a lousy office personnel can smear the image of amazing professionals. And I can't say that they went to any Vet schools, because people that works with animals are very caring and compassionate, which is not what is happening in this office!! I get better treatment from a Macy's retail person than from the staff in this office!! And not like they are free, or low cost. Go figure!!!

I want to thank you all, especially Eddie, for helping me while I was visiting the area this week…read moreand broke off a nose pad on my glasses. I called and asked if I could come in and have it repaired. Even though the waiting area was crowded with folks, Eddie took me within a couple of minutes, fixed my glasses, even gave them a good cleaning and tried to remove some stains on the lenses, and sent me on my way with a handshake. I appreciate it!

I love that they can take a walk-in appointment! The front desk staff is extremely friendly! I have…read moreseen two different doctors here, and they are so knowledgeable, and kind. The building is very clean with a beautiful, huge aquarium to watch, should you need to wait a few minutes before your name is called. Absolute excellence in healthcare.

They performed a cochlear implant surgery on me and it went well. The only problem was that they…read moredidn't get the preoperating instructions to me until the day before surgery and I was supposed to quit taking some of my medication 5 days before. Same thing with the after care instructions which I received a week later.

Visited a friend and was impressed by the peaceful environment and friendly staff. The care given…read moreto my friend was excellent and I can tell my friend was happy being there.

I was recently attacked by an unleashed dog and his claw scratches my leg , a friend recommended I…read moreget a tetanus shot. I initially tried Walgreens, but they couldn't administer the vaccine after an injury had already occurred as it's their protocol and advised me to go to a clinic or hospital. I looked up local options and saw that Black Hills Urgent Care had fantastic ratings compared to others in town, so I gave it a try. he exterior looks great, and it wasn't busy at all. I was checked in immediately by the receptionist upon walking in. The interior is so pristine and serene that I almost thought I'd walked into a spa! A huge plus: they informed me that if I only needed the shot, I could opt out of a full doctor's exam, which saved a lot of money tho idk how much it would cost me since I was paying out of pocket.. After a very short wait in the lobby, a nurse brought me back to the exam room and administered the shot, after asking if I have any history of allergies she put a bandage on my arm . The whole process was fast and seamless. If you're traveling or passing through and need quick medical attention, I highly recommend this place! I'm also feeling safer since I found this place!

Been to this urgent care several times and each of those times I have been treated professionally…read moreby the everyone from the receptionists to the nurses and doctors. Emagine that the entire staff actually took my concerns seriously and were really interested in helping me. They did and they were and followed up quickly when needed. All demonstrated the qualities' of what the medical proffession should be. Very thankful and pleased.

I was treated by Dr. McCormick last week at this location. It was a great experience. He sublets…read morethe clinic space hourly from another clinician when he is in town. He works in three different location and also does telehealth via internet. Colleen R needs to mind her own business and remove her review. It is not fair to this amazing doctor. Btw he is certified and is a real doctor!

Dr. McCormick is NOT practicing in Rapid City, SD and has not been at the listed address for years…read more He is not certified by the national acupuncture organization, and it mystifies me that he could be on the Yelp list at all. Yelp should check information better.

My experience was so disappointing I ended up filing a complaint with my insurance so I could get…read moremy benefits reinstated to go get a second opinion. There were only 2 staff members that were actually helpful and considerate. When I had to go back for a repeat refraction, the doctor was in and out of the room in less than 5 minutes WITHOUT SAYING A SINGLE WORD TO ME. They fully admitted that my initial exam was botched and the prescription I was given was nowhere near what I needed. Yet, here I sit, more than 6 weeks of them ghosting me and still no glasses. Zero stars

The parking lot is SUPER TIGHT! I had to squeeze out of my truck to get out and back in. Otherwise,…read moreprovider was friendly and educational

Just passing through town and needed an adjustment. Easy in and out access and super nice staff…read more Reasonably priced and thorough in diagnosis. The only down side is they do not accept credit cards. If you are needing an adjustment in or around Custer SD then this is the place.

What a lifesaver!! On vacation and hubby threw his back out. Walked in with no appointment at…read more8:30AM and both Dr. Jenny and Sandy were so caring and helpful. If I lived here I would definitely see these ladies!