We needed license plate screws and Roderick was so helpful! He installed the front plate (David has…read morearthritis and we appreciated this!) and told us what to do to install the back plate. Thank you!

The place is okay. I've worked in an auto shop and we dealt with them for a lot of the parts. They…read morehave/had a funny manager who was very nice as well.. I went in here once before and it seems like they can't hold their employees very long. The service isn't that great either if some of the regular employees aren't there. One time I waited over a half hour for them to help me because they were answering questions for 2 other customers (looking up parts, etc). Shouldn't wait that long to charge a battery.

Amazing parts at the discount price . Great value for the…read moremoney . Experienced and fast customer service . Purchased parts for 2016 and 2019 Honda . Thank you .

Make sure you open your parts make sure it's not damaged and the right part before you leave they…read morehave all the parts you need with a really great price

Very helpful and thorough. Explained everything they did and answered all my questions.read more

I went into by brake pads and rotor for my car and the customer service rep who help me was Larry…read moreVeach he is very knowledgeable and he help me get a great product and a great price there should be more customer service reps out there just like him he is the best I recommend him to everyone

What the H3// is going on with this place!…read more How can this business still be in operation? Today was our 3rd time going there and absolutely the last. There are just so many things wrong with this auto parts place 1. Customer service. Or rather, lack of it. There is always a line of people waiting in the check out line here. And there are many employees milling about behind the counter. But yet no one helps. One register is open. They clearly see everyone waiting for help but choose to not get more employees on a register. 2. Employee experience. Or rather lack of it. The kids working there don't know anything about cars. They must just hire anyone who will work in this chaos for minimum wage. Every person including us who asked for parts got the runaround. Questions like, what is that part? How do you spell that? Or when they do find the part you are looking for on the monitor screen, they say they're going back to get it and come back with the wrong part. Different part numbers for the same piece. They don't smile. They don't greet you with a hello. Just what do you want. 3. Management. Yeah, you guest it, or rather lack of. Today was so over the top it felt like being on an episode of punk'd. a woman came in and leaned on the counter, breathed heavy and fell down. We as customers asked her if we could help. She declined. We called to the employees and they literally ignored her and our calls for help! We asked for a manager and when he finally did come out, he looked at the woman on the floor and said, "no". Then walked back behind the counter. We asked for a chair. They said they don't have any. We asked for them to call 911. No one answered. We questioned the woman for more and she said her boyfriend was outside. Someone went out to get him. He came in and drug her out of the store but no before she passed out again and hit the floor. Again, no one from AutoZone helped with this. This place is an absolute joke. Why would anyone shop here? Advice to anyone wanting parts, go anywhere else. Plenty of choices in the area including 2 doors down. Shame on you AutoZone. Shame.

I would put 10 star review if I could but the manager monserrat was amazing helped me out with a…read moresituation with delivery n vendor problems that took 2 weeks and she solved it! Wonderful she fixed my problem compared to the other !

My car had an engine knock and I was told by Toncar that the engine has internal damaged , after I…read morepaid Toncar to get the engine replaced which I think they never did because the engine was knocking when I went to pick up the vehicle. Tony who is the manager (OWNER) of this business told me that he's going to replace the engine again at no cost, but this issues was back on 2022 and since then my car still in the shop. This is the worse place I've ever seen, it's more then 2 years and they still trying to get the engine replaced and they don't want to give me the money back. Failed complain with General attorney and BBB

They always promised to have your parts and they never call and leave you waiting…read more We are repair shop customer dependent on us to get there car done this place suck very bad never again I will order from this place even that I'll try to give them the first choice

Rigo from the Harlem location in Chicago was able to help me with the coolant I needed to place in…read moremy car. After purchasing the product , he said if it continues to leak you may have a leak in the hose connected to the reservoir where the coolant is kept. He was right. I am at the Ford Dealership getting the hose replaced in my car because the coolant was leaking. Great diagnosis. He gave 110% Thank you, Rigo!

We have never had anything but good things to say about this store-- and now we have another person…read moreto praise: Eddie! We are klutzy and clueless about cars, so we would be easy marks when demonstrating helplessness such as we were feeling about our inability to affix the rear license plate to our recently purchased car. Eddie grabbed his drill and made sure it was done right. Helpful and professional, he's a huge asset to this great staff. Thanks Eddie!

The prices are ridiculously expensive and there's no parts in house . You always have to wait for…read morethem to order them . They never call you to inform you that they came in . I really don't think they are even aware of their true inventory. The staff is in high rotation. Don't even want to give me my VA discount. Never going back.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Joe and his team are absolutely amazing! Joe is very professional and honest with what actually…read moreneeds to be done on your car. I come all the way from a western suburb (about 40 minutes away) because of how I trust Joe and his team to take care of my car and be honest with the needs of my car. Look no where else and come here for your car needs. It's worth the drive to come to here.

Hollywood Auto always takes good care of me. I have an old Toyota Prius. They know what they are…read moredoing! I've been going here for at least 20 years. Thank you Joe and Sam!

Went in to buy screws for license plate and asked if they could put on for me as a senior. Said no…read morehad to go to Firestone they are not allowed to do. Sitting here at firestone they said they dont do that. How lazy can you be but you install batteries.

Came in here to return some parts and the cashier could not take my request because he said he…read moredidn't have cash in his drawer and no one else to help. Wow, how you guys run business???