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    Bristol Computer Workshop

    5.0 (1 review)

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    11 years ago

    The team at BCW are helpful and responsive to all IT needs. Not only that they are a great team to work with and will never let you down.

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    The Phone Shop - iphone repair

    The Phone Shop

    (4 reviews)

    £

    DO NOT GO TO THIS SHOP!!!!…read more This is a business run by very crafty owners/employees. I went to this shop to simply get my charging port replaced. My phone was in perfect working condition bar the charging port. The gorilla replaced the port and said it works fine now. I got home and put it on charge and guess what it still didn't charge. I took it back for him to say it must be my cable and said I should buy a new cable. I go to try it again at home and it still does not work. I go back again and ask for him to fix the charging port and a refund on the cable, he did actually fix the port this time but refused to give me a refund on the cable because I couldn't prove I bought it from them (they didn't issue a receipt for it). I now have a phone that is charging but once the phone is on I discover a load more problems. The screen is ruined, the battery life is depleted and I have very poor signal. Now I recently to it to another phone repair place (the is one literally opposite this shop) and they were brilliant. But when they opened my phone they realised that the battery inside was not the original (I've never had my battery replaced). The guy told me that it was very common practise for The Phone Shop to take out the original battery and replace it with a very poor one. This means that when you come to realise that your battery is not working, you will go back to The Phone Shop where they will sell you back your original battery for a high price. I would also like say that when my phone was reopened after The Phone Shop's awful job, the guy told me there was loads of screws missing and there was a piece of paper left in my phone. Moral of the story: go anywhere but The Phone Shop to get your phone fixed, they are cons who know nothing about phones.

    Similar to what others have found both on here and other review sites, he fixes one thing and…read moreanother breaks, and best of all there's never an apology or any admission of having wasted your time. Not only that, but he repeatedly gave me back a phone that wasn't working. Joker. My iPhone had stopped charging so I took it in. The guy told me it was a common fault, would cost £25 to fix, and would be ready at closing time. I came back at six, he hasn't tested it but said "I'm sure it's fine, bring it back if there's any problems". Surprise surprise, when I got home the phone still wasn't charging. I took it back the next time I was in Bristol (a few days later) and pointed out that he hadn't fixed it. The guy took it back (no apology), and told me to call back in an hour. When I come back, the phone is at last working and he powers it on to prove. Get home. Switch on phone, now the home button isn't working. Grrrr. I took it back yet again and of course I got no apology for wasting my time, the guy just made a puzzled face and started tinkering with it (as if I wasn't there). After five minutes he said "ok all done, thanks bye". I tested it in front of him and the home button still isn't doing anything. No apology again, he just said "that's strange", followed by another five minutes of pulling at the button with a screwdriver. Finally "ok I think it's done". I tested it myself and finally it was working (though considering what he's done, I'm wondering how long it'll last). Still no apology, he just said "ok thanks bye" and pulls out his own phone and started messing with it. Total joker. Avoid.

    Bristol Computer Workshop - itservices - Updated May 2026

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