Absolutely sublime experience! Rick was communicative every step of the way and I'm more than happy…read morewith the results! Sewer line had backed up and came to find out pipes were not installed correctly. He came out and fixed the problem as quickly as he was able and kept me updated the whole time. I will use him for all my plumbing needs!

Excellent communication, diagnosis and resolution to a control box issue with our water heater…read more Highly recommended for any plumbing need. Thanks so much!

Highly recommend! He was open, honest, efficient, and great to talk to. He came out on such short…read morenotice, and you can tell he truly loves what he does and genuinely cares about his customers. Excellent service, we'll definitely call him again!

The plumber showed up in 30 minutes after my call, completed drainage cleaning in around one hour…read more So far it seems they got the clogged toilets draining again. However, I believe the fee they charge for one hour snake job ($525) is excessive.

Sort our Tankless Hot Water Heaters out in short order. Prompt, cost effective service. Texted…read morecommunications about arrivals and part orders. Highly recommended.

Travis was prompt and professional. He took care of my drain problems and my drains have never…read morebeen better! I used another company in town but since I have found this one I will give them all of my business. Highly recommend them!

Knowledgeable, friendly, fair, timely. We were very pleased with the service--he fixed our shower…read morequickly and his rate was very fair. We recommend his services to anyone and our previous plumber did not have the expertise to properly diagnose our problem---but John did. We were impressed.

Toilet was still slow in my opinion when he left...we called him to come back and he never…read morecame...had another plumber come out and they removed a toothbrush...how did.he miss that? And then not bother to come back when called...and we paid well over $100 for his poor service

Rob with my technician, and he called before the appointment to confirm, arrived on time, was…read morecourteous and professional, offered expert service, and was personable too! Fair pricing, great customer service and done in less than 20 minutes. Highly recommended!!

This is the 4th time using John L Plumbing. I recommend them unconditionally. They changed a water…read moreheater this time and we're quick efficient and Rob answered all of our questions. His apprentice was also extremely courteous and helpful. They'll be back for bathroom and kitchen renovations.

Always right on time and solve my problems efficiently!! I won't use anyone else! I won't call…read moreanyone else!

If you want to be jerked around this is the place to contact. Called the office around 815 on a…read moreMonday morning concerning a leaking pipe. The girl who answered took the info and said a technician will call me. Waited all day for call that never came. Called them again the next morning to inquire as to what's up, I'm still waiting on call. Same girl said "They" worked late last night and should receive a call "today". I asked if she could give me an idea as to when they may call and was told "early this afternoon". I'm writing this review Saturday, 6 days later and I still haven't received a phone call.

Our ac quit working 2 days ago and we have been waiting for them to come back to help us and they…read morenever came back cuz they said it was too hot well of course it's hot it's 112 degrees in my hm and we have pets and are all suffering we got a window unit but doesn't help much. I don't want them back

Electric cooktop installation went great! Def using for other projects! Thank y'all so much Andrew…read moreand Jen

First time using them and they were great! They hung mirrors, pictures and floating shelves for…read moreus. They were on time, very friendly, cleaned up after their work and did a very good job!

Marcellus was extremely professional while hanging my tv. He was timely and efficient. 10/10 would…read morerecommend to a friend

This company I would highly recommend, they do excellent work and are very affordable. Brant came…read morein and corrected the bad work from a previous plumber that had left me in a horrible bind . I would never use anyone else ! He is very knowledgeable of the work he does and is high quality! Thank you very satisfied

Yes, he is knowledgeable, and into it. Came out on a holiday weekend like he said he would. (and as…read morehe advertises). Professional enough, and courteous enough, but has communication issues. That said, I still paid the 175 dollars (for coming out), even though he could not fix the problem and referred me to someone else, and I fixed the problem myself. If he had just LISTENED to me, and COMMUNICATED, he would have caught the problem right away. (as I did, when I took a second look.) He was genuinely interested in what the problem turned out to be, and wanted to know how I fixed it, but I stopped texting back and forth because of the communications breakdown. If a friend or neighbor asked what I thought of this plumber, ... I would merely say to make sure he IS LISTENING TO YOU, and then make sure he actually UNDERSTOOD what you were actually saying.