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    Brilliant Mind Behavioral Services

    5.0 (3 reviews)
    Closed 8:00 am - 4:30 pm
    Updated a few days ago

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    9 years ago

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    7 years ago

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    Haven Behavioral Hospital of Frisco

    Haven Behavioral Hospital of Frisco

    1.5(54 reviews)
    1.7 mi

    This place is awful. You are stripped of everything that you own and are not allowed your own…read moreproducts or clothing. Other places like Carrollton Springs at least let you have clothes (with no strings) and products that have no alcohol. I heard this place closed down and hot damn, what a blessing. They barely ran any groups. Food was okay... let's just pray that this place actually closed down. this place is just as bad as UBH in Denton. Side note : this place is NOT the same Haven that's in Dallas. Two TOTALLY different places. Haven detox is my favorite. This Haven is one of my least favorites.

    Do not bring your loved ones to this facility. A year ago I brought my husband here, my gut told…read moreme this wasn't the place for him but a family member in the medical field thought it was the best decision. The intake process was 3 hours long, I had to hunt down the physicians to get updates, and when I finally got a hold of them they were rude and dismissive. I was told he would be in a private room, that was not the case. They wanted to give him medication but were unable to explain to him what the medication was for so he refused. My husband was sleep deprived, had no exposure to the outdoors and was discharge in a worse condition. The nursing staff and therapist were kind but this facility is extremely understaffed. We were extremely traumatized by this experience and are still trying to recover.

    Frisco Behavioral Health Group - Dr. Swati Ellendula named 2018 Best Psychiatrist in Collin County by D Magazine.

    Frisco Behavioral Health Group

    3.4(10 reviews)
    5.3 mi

    I wish I could give more stars than 5! Frisco Behavioral Health is AMAZING! All of their staff is…read morecaring, friendly, considerate, kind and make patients feel important. Azka at the front desk, is always kind, respectful, accommodating and takes time to ask how It am. She is the first smiling face you see when you walk in the door and makes patients feel comfortable and welcome. I wish receptionists at other doctor's offices were just like her. They could really learn a thing or two from Azka. Dr. Ellendulla is the best Psychiatrist I have ever had. She actually listens to you, gets to know you, genuinely cares how you are doing and makes you feel comfortable. If you have questions, she takes the time to answer and explain. She doesn't judge patients or talk down to them. Her office is calm, comfortable and inviting, so is her demeanor. She is prompt and I love that I never have to wait more than 5-10 minutes in the waiting room. I love the fact that she doesn't just stop treatment with prescribing medicine, but that she suggests other methods to accompany medication. In my case, she suggested journaling and meditation to accompany my prescription and it made SO much difference! Frisco Behavioral Health always goes above and beyond for their patients. They return phone calls promptly, scheduling appointments is easy and you can get an appointment in the near future, not weeks later like some other physicians offices. Refills are called in quickly so you don't have to wait days or call too far in advance just to make sure the refill is ready by the time you need it. I can't praise them enough! I recommend Frisco Behavioral Health to anyone and everyone needing or looking for services!!

    Zero stars for Katelyn Braatz. Not professional. Does not like working with AA persons and she is a…read moreminority herself. While she was reading my body language, I was reading hers and it shows she discriminates and does not like helping a specific ethnic group. She denied me help and told me to find another therapist when I was in crisis asking for help. She is only interested in filling her pockets and don't care to help the client. Only 2 sessions and no help at all. She is not skilled with PTSD, trauma, or depression. Look elsewhere and save yourself and wallet undue hardship. License therapists are supposed to help, not exasperate the clients condition and hurt them adding more trauma, abuse, and neglect.

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    Brilliant Mind Behavioral Services - psychiatrists - Updated May 2026

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