I am a first time mom and my baby boy was born in August 2020 - 5 months into the pandemic. I had already met with Heidi before quarantine began to reserve her as our doula because of reading her reviews on this very page. She is everything they say she is below - thoughtful, kind, compassionate but also brings a studious rigor to everything she shares with and teaches her clients. She is up to date on the latest research, and she is a former engineer! For this reason she worked really well as a bridge between my husband and I because of our different ways of processing the world (He's a thinker, I'm a feeler).
I am so glad that Heidi was our point of contact as the world went upside down because she helped us navigate birth prep during the pandemic, checked in with our hospital often to see what our options were as far as her attendance and rules of the road, and came up with a reformulated strategy for our work sessions since we were unable to go the traditional route (attending birth classes, etc).
In a covid-safe way, in masks throughout, we met multiple times on general birth education, our birth plan, and pain management techniques. She brought visual cues and explained everything in a way that brought my husband along for the ride and adequately prepped us for what to expect.
Even though Heidi couldn't be there with us in person, the peace of mind that we had from knowing we had done all we could to prepare and that my partner was ready to support me during the process was invaluable. We called Heidi from the hospital for her wisdom as I progressed and my husband texted her with real time updates as we made decisions and communicated with staff. My son and I had a very positive birth experience - I was induced without pitocin and delivered vaginally which was my goal!
As a woman of color, I felt seen by Heidi. She recognized how real my fears were around advocating for myself since Black women have historically seen a large disparity in birth outcomes. She heard me and she gave me confidence with the information I needed so that my husband and I could communicate efficiently with hospital staff - regardless of the way our birth unfolded. We knew what to do because of our conversations. She also recognized the reality of the situation, and never shied away from the facts. She never made meaningless fluffy statements that everything would be ok. Instead she looked me in the eye and said, "You're right. And it's horrible. And for that reason, it's paramount that you know exactly how to advocate for yourself."
I love Heidi and she still checks in on our family and how our son is doing. She genuinely cares about the connections she makes with her clients. And on top of that, the other doulas that are a part of Brilliant Births have all been lovely and wonderful people as well. You can't go wrong with this talented roster. We are so grateful for her support throughout our pregnancy, postpartum journey and beyond.
10/10 would recommend. read more