Had a wonderful experience durning a difficult time. The staff of nurses and techs were…read moreinformative, compassionate, helpful and dedicated at a very difficult time for our family. The administrative staff was responsive and professional. The visiting pastor, musician and social worker provided wonderful services. Everyone we encountered at Premier were wonderful to work with and our family (the Hughes) highly recommends them.

They took amazing care of my mother until services were no longer needed. The caregivers were…read more caring and easy to talk to, and the office staff always handled my questions quickly and put my worries to rest. it was nice to know they were handling everything, which took a lot of stress off me. Definitely would recommend this company.

From the owner: There's no place like home, to receive compassionate care that tends to the whole person: Body,…read moreMind and Spirit! We have a new approach to In-Home Assistance.

Excellent company! I would recommend this service for anyone who needs help in the homeread more

From the owner: The mission of Trinity Home Care is to promote and provide the highest standard of individualized,…read morecomprehensive home health care to our clients. Trinity Home Care is dedicated and committed to serve, help and enhance the quality of life and well-being of others. Call us today for more information.

we had our insurance call Apria and place the order, we just need a simple transport chair, it has…read morebeen10 days and we still don't have it. The woman I have to talk to all the time will not give me local branch number and keeps telling me keep lines open they will be calling. this is the most difficult company I have ever dealt with, no customer service at all.

I tried to get a new chin strap. I have lost mine. They don't know what kind I had, I have…read moregotten the same chin strap for almost 15 years. They can't order it without the item number.I have tried to log on 4 times to check what I was sent before .The web site just goes into a loop.I had to ace bandage my mask on last night on last night. Very ,very poor service. Then I was told i had have my DR. fax a new order WTF. Thanks for nothing.I will be switching providers.

When our family was looking for hospice care for our father, we were referred to Heartland Hospice…read more We scheduled an informational appointment to "interview them" thinking our father had several months left. The morning of our appointment, my father took a turn for the worse. We contacted Heartland and asked if they could come earlier than our scheduled appointment. They not arrived within 20 minutes of my call, but they were able to get him all of the help he needed and he was resting comfortably by that afternoon. Sadly, my father passed three days later. However, Heartland was wonderful through all of it. Because he was onboarded on a Friday, we ended up seeing five different nurses throughout the four days. Every one of them was phenomenal! They were all so caring and knowledgeable. We couldn't have navigated through everything without them.

From the owner: Enriching Life…read more Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients' and families' unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments... moments that enrich the lives of each of our patients.

I was introduced to ProTailored Physical Therapy when I experienced severe lack of neck mobility…read more Yes, I could step in for Lurch from the Addams Family. Lisa Douglas focused, evaluated and provided me, not only with immediate relief, but taught me how to maintain her success in my recovery. Lisa is very respectful and personable as she gained my complete confidence during my sessions. The North FW location intake was easy and so very pleasant. The waiting area is relaxing and very comfortable. I am very appreciative for all their help!

A bit disappointed in the experience. I felt my PT was more interested in his laptop during our…read moresessions then our actual regimen. I noticed other PTs as well had their heads buried in the computers. Also doesn't help the front desk is via webcam.

The WORST! As a former member of the management team at Coventry Meadows allow me to share my…read moreexperience. I'm choosing to identify myself as a former member of management because as you read through the other reviews of Coventry Meadows , you will notice names like Jeremy, Cheryl, Kelly. Tamie and Tiffany. These five star reviews were written by Coventry Meadows management. I was personally offered compensation by the executive Director Kelly if I would write a five star review to help combat all of the negative reviews that they were getting from ACTUAL RESIDENTS and family members. Apparently the Executive Director thought that INTEGRITY was a thing that could be purchased. One of the other things that caught my eye when reading through all of the reviews of Coventry Meadows is the fact the management team sent their family members to this facility seem to get wonderful care, but when you read the reviews of other residents that are NOT associated with Coventry Meadows or American Senior Communities their CARE seems to differ greatly. You will notice on the poor reviews the issue of staffing is brought up often. Rather than give my opinion on Coventry Meadows STAFFING issues I would just encourage any person who is thinking about placing someone at Coventry Meadows to show up and ask for a facility tour around 4:45 PM and see how many members of management are still in the building. Count the number of actual CNA's and nurses on the floor and then go ask them if they actually work for Coventry Meadows or if they are with an outside agency. Many of the other reviews bring up the issue of cleanliness and sanitary conditions. Rather than sharing my opinion of Coventry Meadows HOUSEKEEPING, I would suggest that you take a tour for yourself very very early in the morning (think 8am)and just breathe deeply. Notice the smells and go down to the end of all the hallways. Listen to see if your shoes are sticking to the floor in the dining room, patient rooms, and especially patient bathrooms. I will not take the time in this review to go over the conditions of the food (DIETARY)at Coventry Meadows . There are enough poor reviews of their food already. Everything that I've already stated in this review is only made worse by the fact that their ACTIVITIES department is almost nonexistent. When talking about the activities department, I once heard a residence say "if time flies when you're having fun, I'm gonna live forever here because I'm bored out of my mind." go ask 15 residents what activities they actually participated in the past week? Ask them about adventures or outings or discussions groups, or speakers that were brought in over the past week. In my opinion, the activities for the dementia care unit is even worse than for the main facility, which is so much worse because those people are actually on a locked unit. Which leads me to the overall MAINTENANCE of the facility. Request to look at the courtyards that the residents are allowed to use like their backyards. When I left Coventry Meadows , the courtyard for the dementia care unit looked like the untouched wilderness. It was overgrown, and had stray cats living in it. (I am unaware if these animals have their rabies shots), but it doesn't matter because in the nine months that I worked there and for the entire summer that I was there, I never saw any residents taken outside to enjoy their courtyard. It was just wasted, overgrown, unattended space. GENERAL MAINTENANCE is neglected throughout the building in my opinion. From beds that are broken and go days without getting fixed to the executive Director asking employees to purchase toilet paper holders for residence rooms because they're missing and they have nothing to hang their toilet paper on. The staff calls this place COVENTRY GETTOS for a reason. Don't take my word for it; Go ask any CNA working on the floor if they would like to be a RESIDENT at Coventry Meadows someday and listen to their answer... the floor staff does their very best incompetent upper management just my opinion. Judge for yourself.

My cousin says the products here are not first class. Because the other patients can't speak up,…read morethey have to settle for what they want to give you. You can NOT bring your own medical supplies. Then you have to settle for what they have or want to sell you. Not like the market, where you get choices. When asked if she could bring her own cathater, they finally said yes. But the staff is not accommodating. They are not fat on the response here. She has to wait ill someone comes. 5 to 15 minutes. That's not fast response, if you had to go to the bathroom, do you think? Patients don't always have control, that's why they are there. I guess they get by because half the population is stuck in bed and can't move. The occupational therapist was good. She was very good. The physical therapist was also very good. A nurse was caught singing, but it seems the management has forgot their mission. Let's get their attention.

Visit from pleasant nurse while parent was inpatient in hospital. Was told didn't qualify for their…read moreinpatient hospice home. Went back to asst living and died within 1 month. Just wanted to go there and have less pain and be cared for. Very disappointed they would not accept as inpatient.

I would not take my dog to Stillwater Hospice. My beloved brother was dying of lung cancer and we…read morewere advised to bring in hospice. Unfortunately, we chose Stillwater. From the initial intake on day one, until he died eight days later, Stillwater was horrible. My brother fell and EMTs had to be called and there was no followup from Stillwater to see if he was ok and if the family needed help or had questions. A nurse who came on day 2 never checked on him for five days until her next visit and was "really surprised" at how he had deteriorated. Then the intense pain began and for 41 hours it was horrific. I can never unhear his screams. Calling Stillwater at 4 am because the pain meds were running out, calling back and demanding that someone come help us and they show up hours later. Again, no followup until he died the next morning. I am writing this because I hope no one else suffers with Stillwater Hospice the way that my family did due to their incompetence and lack of care.

Wonderful place! Faith centered & family focused! If you are in need of providing your loved one…read morewith a secure & loving home you should check out Saint Annes!

From the owner: Since 1967 Saint Anne's has been established as the benchmark for nursing care within the Fort…read moreWayne area. Saint Anne Communities have expanded over the years to meet the needs of the community, and is now considered a Continuing Care Retirement Community. We are a service of the Fort Wayne-South Bend Diocese and are a non-profit organization. That means that our focus is striving to provide the best possible care to the individuals entrusted to us. When you walk in any entrance to Saint Anne's, a warm feeling of comfort embraces you. We treat each of our residents as family, and we want to meet and exceed the needs and expectations of each resident.