Used Firehouse for the first time this year to open pool. They texted a reminder, came as…read morescheduled, did the work as estimated, provided helpful information while opening, no sales pressure, left things in good condition. The guys that opened were no nonsense, seemed experienced. I appreciate how responsive they have been which has not been my experience w other companies I've considered. Will definitely continue business w them.

They took our money and ran, even used our credit card without authorization and took $700 pff it…read morewithout completing work or our okay to use our credit card. They replaced a heater on our hot tub then pointed out leaks that they said could be fixed easily & also after telling us our hot tub was worth fixing when we asked if we were wasting our money. They tried fixing those leaks then left saying it was fixed, pulled money from our charge card that they had kept the information from a one time payment earlier in the year and then left a voicemail telling us our hot tub couldn't be fixed. The owner wouldn't call us back except once when one of his workers was passed out in his truck in the driveway and we had to knock on the window to wake him up to which he was very rude & seemed hungover. Never again!

I had them coat my swimming pool with epoxy a couple years ago and it's still looking amazing to…read morethis day. they use industrial epoxy. What sold me was that they do all the water parks around Indiana as well plus Everyone at the company has allot of experience . Mark and Jeff are experts in coatings and surface prepping with a track record to prove it. The last people that coated our pool used rubber based and it only lasted about a year before the paint came off as you can see in the pictures with their prepping and the quality of their product that they use is what separates them from your typical pool painter. Mark the owner is a chemical engineer and a graduate of Purdue.Mark and Jeff have been doing pools for 35 years everyone at their company has been there no less than 10 years. I am very excited to reuse them in the future.

Our pool had rubber based paint. They applied the second layer too soon causing moisture bubbles to…read morecome up. They claimed our painter had dripped paint on the pool then claimed we had repainted the pool. I'm a building contractor, so I researched the problem and fixed it myself. Jeff wood is argumentative and accusatory. The owner is nice but either didn't understand the problem or deflected blame.

Horrible! They give u the runaround, don't show up when they promise. My recommendation to you is…read moreto find a more reliable company. If I could rate NO stars, I would!

BEWARE of this company! I only rated one star because I had to. My mother and I were supposed to…read morehave our above ground pool cleaned. The guy showed up and left the vacuum attached to the filter in the pool. I called Bruce and let him know this, and he justified the guy's actions. Said that the guy does this often and was going to come back later and finish. Thank goodness the vacuum did not get clogged and burn up my pump motor! On top of the terrible service and customer service, they still charged us for the service that never happened. We refused to pay the bill. Then upon my mother's death, the bill was paid from the estate. That company should have never been paid! Do yourself a favor and please do not ever use this company.

I've sent multiple emails to the VP of Operations Bryan Critser, NO RESPONSE!…read more In the past two weeks I have found concrete chunks missing from areas of the walkway (Added Images). I voiced my concerns of a long term issue with the walkway and it has shown to be nothing be exactly that so far.

Pools of Fun has been a huge help while we've been out of state unexpectedly. They've taken care of…read moreour pool maintenance and service the entire time, keeping us updated with photos and chemical readings so we always knew things were being handled properly. When our pump went out, they were already on top of it--sent a quote and scheduled the repair before I even had a chance to ask. Their communication and reliability have been top-notch. Highly recommend them if you're looking for a pool company that truly goes above and beyond

Great job....my house is spotless! Very professional and…read morethorough, my dog even liked them!

Great folks! Quick, thorough, and very personable. I highly recommend them! They brought their own…read moreproducts, scoured my bathroom, dusted and vacuumed the rooms I listed... spotless!!