Never answer the phone and never actually call back when they say they will. Highly disappointed…read moreand wouldn't recommend anyone to use Aspen dental anywhere unless they had to

Really fast, super accommodating, very straightforward about pricing and explaining procedures…read more Kind staff.

The quality of the care and the office experience were excellent. I had a great experience, and I…read morewould highly recommend them.

I had a filling replaced and for the first time in 30 years, it was done right. I've had to go back…read morefor adjustments multiple times in the past, but Dr. Russo did a great job. Highly recommend.

I have been going to this location for many years. Originally under the amazing Dr. James Reed,…read moreDMD. As with many of the patients, Patty convinced me to stay as they converted to Diamond Smiles. There was a little sketchy transition phase, but I'm growing to love the people here. My hygienist (Whitney) is so sweet, down to Earth but such a professional. Dr. Rousso is charming but he keeps it real. They are serious about your smile...a healthy smile! Thanks Diamond Smiles for continuing to make me feel like family!

Let me start my review off by saying that Dr. Crawley and her team are amazing! She's like the root…read morecanal whisperer. My entire experience from picking up the phone to make an appointment to checking out was a wonderful experience. Who says that about an unexpected root canal? No one ever! I was very nervous about going because I just moved to Alabama and I picked this practice from my insurance list. I checked for reviews and called to make an appointment. The appointment setter was very patient with me as I tried to find my insurance info. She then sent me all the forms electronically so I could fill them out at home. When I arrived I was greeted by two very friendly front desk associates. I barely sat down before I was called to the back. I was provided a treatment plan with prices and they explained everything along the way. Although I went in because my crown came off, I stayed for a much needed root canal. I don't think I've ever sat in a dentist chair and felt so safe and comfortable. No pain at all and they asked me multiple times to make sure I was pain free. I would give them 10 stars if I could.

This was my first visit there and I would recommend this location to anyone. They were friendly and…read morewelcoming. Great experience! I will definitely be going back they were professional and I felt like I had always been a patient.

Website says emergencies and walk-ins welcome however does not mention you must have that emergency…read morebetween certain hours and only if the emergency patient quota for the day has not been met. Make sure you call ahead before you go because the front desk is not nice about it nor cares what your emergency is. The front desk also does not allow you to speak to a hygienist about how to manage your emergency until an appointment is available the next day. Do not rely on them for emergency dental care.

Dr Webb is absolutely wonderful! She is a perfectionist and pays close attention to detail, which…read moreis what you want in a cosmetic dentist. She is impressively gentle when she gives shots and somehow they aren't very painful. She cares about her patients and is so personable and kind. She's THE BEST!!!

Beware of benefit verification. According to the office manager they are under "no obligation" to…read moretell pateimts if their dentists are in or out of network after providing your isurance card. They stay silent until services are rendered then balance bill for higher rates. What an unethical way to treat pateints!

I've been seeing Dr. Davenport for nearly five years and she's a very kind and skilled dentist. The…read moreoffice is clean, the hygienists are pleasant, and the location is prime. Parking, however, can be a little tight. Unfortunately, the relationship had to be terminated due a billing dispute for $165. I ended up being compelled to pay the full amount despite explaining to them the unfortunate circumstances around the issuance of the bill. The receptionist was somewhat rude (not ugly) as she explained the situation on their end. I asked if we could meet in the middle to preserve the relationship (something their web presence says they value), but she was unable to come to an equitable resolution for me. They may have received their cash payment for $165, but will lose out on thousands of dollars worth of future claims payments from my insurer because they were unable/unwilling to compromise with a long-standing, reliable patient. With all that said, I will miss Dr. Davenport and I wish her well. I hope her office management team learns to see the bigger picture when it comes to preserving patient relationships, especially when the amount in question is so paltry in the long run.

I cannot say enough great things about this place. I came in for an extraction and was not aware…read moreit was a wisdom tooth. The dr tried so hard to get it out and when she said she didn't think she would get it I got really worried. But a few minutes later I was told they had an oral surgeon coming to me at their office! My relief was priceless. Everyone there was so nice, friendly and accommodating. She will definitely be my primary dentist from now on.

Dr. Guillen is the BEST dentist ever. My entire family (mom, grandmother, uncle, aunt, and 2…read morecousins) have been going to Dr. Guillen for years now. He is so kind, compassionate, personable, and genuinely cares for his patients. His financial staff up front (Natalie & Holly) are two of the nicest women I have ever met. As soon as you walk in the door to Dr Guillen's office, Natalie and Holly know your face and make you feel right at home. They are so welcoming. All of his staff are extremely sweet as a matter of fact. In addition to all of this, everyone gets a personal T.V. to watch during their visit! I just wish I had Dr. Guillen out in San Francisco because I have yet to find a new dentist since moving to SF.

Absolutely top-notch. Dr Guillien is highly professional and very friendly. The staff is…read morefirst-rate. Highly recommended.