Walking in I felt comfortable. My teeth are in bad shape and it's always been embarrassing for me to see a dentist. I didn't once feel that way at brighter image. I'm very thankful how I was treated and they're just the best. Plus the shots didn't hurt. read more

We have been using Dr Chapple for years. He is the best. The most gentle novocaine shots I have ever had. Kind, professional and honest. Thank you Doctor. read more

Excellent service, expertise, friendly. caring, ambience and high quality professional service.

My dentist for years! Has saved many teeth for next. I have difficult crown replacers and he has saved them all. Thank you Dr!!!!

The friendliest, most professional doctor! I have been a patient of Dr. Chapple and his staff for 25 years. His is the best dentist you will ever find. Because of a genetic condition I needed a total make over on all my teeth. He placed crowns on all my teeth. He did a masterful job that has lasted me 25 years. I get compliments all the time on my smile. He changed my life. I would not of had the confidence to have done all the things I did without his dentistry artistry. I thank him every time I smile. I appreciate the work he did and take extra care flossing and brushing everyday to keep it going. Veronica has been the do anything and everything office manager. I first started going to Dr. Chapple after talking to Veronica on the phone. She sold me on her kind and reassuring voice as she told me of the teeth of models and stars that Dr. Chapple worked on in the past. She is still is the same person and keeps it all going with professionalism, consistent care and humor. They and the other staff make a great team that has lasted decades. I highly recommend them. read more

I love my dentist. Was coming here for sometime before being transferred to Minneapolis. After almost 7 years away, back in the area and back to my favorite dentist. Excellent service, all staff are super friendly and highly recommend!!! 11/15/2018. Probably had my last appointment today - am retiring and moving to New Mexico. It will be really tough to find a Dentist as GREAT as the Dr. and his staff.. again, K cannot day enough positive about my experience here and will miss everyone!!! read more

My family used to go to this dentist until he made a bad judgment and because of it I lost my tooth. He also ruined my vacation and was in total pain after hitting a nerve when he gave me an anesthesia for a filling on another tooth. read more

I've been going to this dental office since I was 7 years old. I'm 26 now, and the staff here have always treated me with care and kindness. Never once have I had a bad experience or felt any discomfort. Dr. Chapple is always professional, and welcoming. I cannot recommend this place enough!! read more

Sorry to say goodbye to my dentist for over 20 years. He is the best as well as his staff. But now we are retired and he's not on our plan. We will miss you. Love you V and Jessica. Veronica we have been together for a long time with our kids adventure. Dr. Chapple I remember when we first met with my stepkids that now have kids of their own. Jessica... your pregos... lol Love you all read more

This has been my dentist for 3 years. Very layed-back, welcoming atmosphere that makes you feel like family after the 2nd visit. Appointments are always easy to schedule, I got in and out pretty quick, which I appreciated. Dr Chapple knows what he's talking about, so I felt comfortable entrusting him with all my dental care, even though I have some weird issues going on. Had I not left the state for work, I would have planned to stay here pretty much forever. read more

There isn't enough space to tell you how wonderful this dentist is and how amazing the staff are I'll be honest I was terrified to go to the dentist but I was in so much pain I had to. I thank God that my husband found this place. Dr. Chappell is so kind and sympathetic about his patients plus he helps ease any nerves. My youngest son suffers from "white coat syndrome " but after going to Dr Chappell he's not afraid anymore and has no anxiety attacks when he's there my family won't go anywhere else. Dr. Chappell saved my smile and I'm thankful for that. So if anyone is in need of a dentist and has fears go here they are 100% supportive and will ease your nerves. Thank you Dr. Chappell, Veronica, Nicole, Karen & Jessica your all fantastic read more

I absolutely love Dr. Chapple. I have always suffered with anxiety when visiting the dentist and Dr. Chapple has changed that for me. He talks to you throughout the process so that you always know what's going on, he's gentle, and everyone in the office checks on you throughout your visit. I love their office staff too, which makes it even better. It's easy to schedule appointments and they do everything they can to make it convenient for you. I've been seeing Dr. Chapple for years and now, I commute from Victorville to his office in Rancho. I highly recommend Dr. Chapple and his staff if you want a good dental experience. read more

Hands down the best dentist around! He's been my dentist since I was kid and now with a child of my own; I wouldn't trust anyone else but Dr. Chapple! He literally has magic hands! You can never feel the shot!! His staff, both front and back, do such an amazing job at making you feel comfortable. Thank you Brighter Image Dental! read more

I had a very positive experience going to Dr. Chapple's dentistry for the first time. Dr. Chapple and the dental assistants were all kind and easy to work with and talk to, and my first scheduled cleaning went very smoothly. My review is four stars, only because the wait was a little long. Multiple appointments were scheduled for a 2 PM slot, and the office doesn't have a very large staff. By the time my paperwork was processed, it was almost 2:30 PM. So, save for the prolonged wait time, it was a very pleasant experience - and I look forward to coming back. If you're looking for a new dentist in the area. Dr. Chapple is certainly a viable, and recommendable, option. read more

I've been gong here for probably 7 mo. or so? we moved here about a year ago, so I needed to find a new Dentist, I found this office here on yelp they had a good review so I thought I'd try them, well I can't say enough good things about this place and the people that work here! From the first time I went, the staff have always been very kind, friendly and personable, and the Dentist is very professional and caring he takes the time for what I've needed and gives great pain free shots, he always makes sure I'm not going to feel pain from him working on my teeth! and you can tell he is knowledgeable and experienced in his work! Love love love this place and the people that work here!!! read more

Dr. Chapple is hands down the best dentist I've ever been to. I drive from Riverside because he is worth the drive. He is honest and genuinely cares about your oral health. I will probably fly home for my dentist appts when I move out of state just so I don't have to go through the painful process of finding a good dentist. Also to top it off his staff is amazing which is hard to come by in most dr offices these days. Love you all at Brighter Image Dental keep up the good work. read more

Not the greatest of experiences here. First time we went the office staff seemed disorganized, and not with it at all. After waiting for what seemed like an eternity, we were given clipboards to do the paperwork to enroll our family. Then we waited .... and waited ... and waited ... After finally getting to see the Dr., we noticed how much the good Dr. liked to chat with staff about his new car and and all about their lives ... while we waited ... and waited. Though the staff was friendly enough, there seemed to be little concern for quick, courteous customer service. In an industry and area that seems to saturated with dentists, I am taking my business elsewhere and would not recommend this dentistry. read more

i have been coming to Dr. chapple for years, he always has your best interest in mind and does a great job. big kudos to the staff that work here as well, everyone is professional and they remember your name and are always so kind. it is tucked away in the corner of a shopping center on the south west corner of Archibald and baseline and has a private lot next to chaffey federal credit union. i know i am in good hands when i come to this office and it is so clean, which is a good thing, he does all the major Beverly hills treatments for a lower cost so it is a good place to get your moneys worth. check out brighter image before wasting your money somewhere else on someone you don't trust. 6 starz!!! read more

I would like to start by saying I have been in great need of help for over two years deciding whether to get my tooth taking care of. Food was getting lodged between my upper back tooth causing a great deal of pain and discomfort as well as jeopardizing my health. If you allow a tooth to go untreated not only will you be subject to a great deal of pain, you can cause all kind of other complications such as HEART PROBLEMS ect. I PRAYED about the matter and ask GOD for directions sometimes in life we get so busy that we put ourself last we will pay for houses and cars ect. not taking the time to care for our self it is very very very important that I express how my experience was at Dr. Chapples office was. I called and spoke with Veronica and she was soooooooooooo very polite I believe in customer service I am in sales and I know first hand how important that is in business. I went in and did not wait long to be seen I was whisked into the back at which point Karen took my X rays and I felt a kindness from her it radiated. I had the pleasure of meeting Dr. Steven Chapple who proceeded to take care of me. The fear of going to the dentist is the SHOT WITH THE NEEDLE. I could not believe that there was absolutely NO PAIN, I mean absolutely NO PAIN I truly am Soooooooooooooooooooooo Grateful!!!!!! I forgot to mention that Dr Chapple reassured me that EVERY THING was going to be OK which MADE ME FELL that I was in GOOD HANDS. THEN CAME THE BIGGIE PULLING OUT OF MY TEETH!!!!! I was instructed to raise my hand when I felt pain. I braced my self adjusting my hand ready to raise it and all I could think was GOD please don't let it heart and I heard a small still voice from GOD saying you will be OK. I can not BELIEVE I NEVER HAD TO RAISE MY HAND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I absolutely NEVER HAND TO RAISE MY HAND I did not ever make a sound. Dr. Chapples assistance ASHLEY was very knowledgeable and informative during my experience. I would like to close by saying I am not related to the Dr. nor any of the staff nor am I a friend of the staff. I found Dr. Chappel by PRAYING and being led to the internet and after reviewing the ratings seeing that Dr. Chapple had GREAT reviews I chose his practice. I have another follow up to have a bridge and two caps so I will keep you posted as to the out come!!! #ALLSMILES# read more

Dr Chapple is a down-to-earth , compassionate, and commonsense kind of guy that that practices dentistry in a way that is not profit motivated. I have been going to him for over 10 years now and have always been delighted with the results. His staff is also very capable and caring. The practice has a somewhat "relaxed" atmosphere, which may be helpful to those who are afraid of needles or dentists. I highly recommend him. read more

I had another well done, thorough, pleasant teeth cleaning today. The staff made it pleasant. Word to the wise, keep the six month dental visit cycle. It's helps the process go smoother. I appreciate this office. read more

Dr. Chapple and his staff did a fantastic job on my teeth last week. I had an extensive cleaning done, and then had to come back for some fillings. Everything went extremely well, and I am totally satisfied with all of the work that was done. I recommend this location without any reservation, and I will be back, and bring my family as well when they need dental work. read more

Honestly the easiest cleaning and check up I've ever had. I have major anxiety about the dentist, but Dr. Chapple and his assistants were so friendly and gentle, they just put me at ease. I have to go back for some follow up work and feel confident that I'm in great hands with this team! Thank you guys! read more

I love this dental office! I have been terrified of the dentist most of my life and let me tell you Dr. Chapple is absolutely the best! The whole environment in this office is very comfortable and welcoming. The staff makes you feel like family!! Thank you Brighter Image Dental for restoring my faith in Dentists!! read more

I think Dr. Chapple is great! He has done a lot of work for me and the level of care I get is always top notch. Also, his office staff is very friendly and always works to help me get appointment times that fit my schedule. I have had a few "emergencies" and they have made it a point to squeeze me in (even if I didn't have an appointment). This is a business and I understand that...but when I go in I feel more like I am dealing with friends. I am so happy that I found Dr. Chapple. read more

Just came in for my routine cleaning. Been coming here for over 12 years. Fantastic staff and Dr. Chapple is really good. I highly recommend! read more

Thank you so much Steve!! went into brighter image dental recently to have 3 cavities filled. its very clean and organized. the whole staff is so warm and friendly when your there. its never fun getting dental work done and i always have anxiety when i go see the dentist but when i come here i always feel taken care of. their always able to work with my busy schedule and get me in right away. The dentist Steven Chapple is awesome! hes constantly checking with you when your in the chair getting worked on and hes got a very professional and laid back personality. he wont stop unless the job is done! this is my new dentist and i always recommend brighter image dental to friends and family. read more

Dr. Chappell has been my dentist for over ten years. He is always available. He is a great dentist and I have always had a good experience with him. His office staff is great and make you feel at home. My son even enjoys his appointments! read more

If I could give Brighter Image Dental more than 5 stars I would. I have dentist hopped all over the Inland Empire for 30 years and finally, FINALLY, I have a dentist. I have been to probably 20 different dentists, and I never finish getting the treatment that I need or I'm asked not to come back because I cancel so many appointments. This is because I'm afraid of dentists. Traumatic experience as a kid. So about four years ago I went to Dr. Chapple and had a tooth pulled. His shots don't hurt! He was very kind and very tuned into my body language regarding pain, and very willing to stop and let me gather myself. So not a horrible experience in the chair, and I loved his staff and how clean and efficient the office is. But me being me, I didn't go back for the rest of my work. Recently, I knew I had to deal with my teeth, I was a mess. I went back to Dr. Chapple and over the course of a few months, I got my work done, and I didn't cancel a single appointment! He still gives the best shots, he's still very much in-tune with his patients, the office is immaculate, and his staff is amazing and efficient. I was reading the previous reviews and I noticed some people mentioned waiting. I apologize to anyone who had an appointment after me, because once or twice Dr, Chapple had to stop and let me calm down, he'd talk to me. I imagine there are other patients like me who probably threw him off schedule. I would recommend Brighter Image Dental to everyone. read more

Outrageously long wait time. You wait in the lobby and you wait and wait in the chair. The dentist jumps back and forth between a handful of patients all at the same time. I can't see how you can give each patient the time and attention everyone deserves. If you're looking at one persons' mouth one minute and another the next, and on and on, how do you know he didn't get you mixed up with the mouth he was just looking at 2 minutes before you. My husband and I went twice...never again. read more

I been going to Dr Chapple for many years. his chair side manners are amazing, he is so down to earth and friendly. i was absolutely scare of shots but he has been the only dentist i know that his shots don't hurt. the Staff there is so nice they talk to you like they known you for years. i love going to this place. Plus their fees are reasonable. read more

Dr. Chapple and his staff are great, they always make me feel so comfortable. Seeing a dentist is never fun, but I always enjoy their friendly staff. I've been seeing him for over 10 years and he always does a great job. He does high quality work but always works within my budget. read more

Dr Chapel and his team are very profesional and amazing at what they do! Together they've helped transform my smile.

AWESOME! Dr. Chappel has many years of experience even though he looks young for his age. He has really perfected his work. He is so kind as well. My mother of 79 years had a dental emergency and Dr. Chappel took excellent care of her. I think very highly of all of the staff that works there. My mother mentioned a Veronica and Michelle that were fantastic as well! read more

I have always hated going to the dentist but ever since I started going to Brighter image dental I love it. Dr. Chapel is amazing dentist makes you feel comfortable. The whole staff is awesome, all the ladies are super sweet. They are also kid friendly, my girls love going there. My whole family goes there I recommend this dentist all the time. We love you guys you are all wonderful.! read more

Dr. Chapple and his staff are outstanding the best dentist in Rancho easy to work with scheduling is good I would give it 5 plus Stars Dr Chapple my dentist for well over 15 years read more

Fantastic dentist and friendly staff. Really take care of you without nickle and diming you to death. Very caring if you are in pain as well. read more

I've been a patient of Dr. Chapple's for nearly 15 years. He is so friendly and down to earth and always makes you feel as if he's known you for years (even if he hasn't). I have never felt like I was "just another patient" to him, or his staff. Dr. Chapple is so gentle and knows what he is doing. His staff is wonderful and you can tell they all work together really well as a team. They all make you feel like you are part of their family. I no longer live in California, but when I am in town visiting my family, I make sure to save time to have my cleaning and exam with this office. read more