Always a great experience here at the Skin Agency…read more Receptionist Bianca was very helpful and attentive. Nurse Jasmine was amazing and quick ! Definitely recommend.

My experience at the Toluca Lake location was pretty good up front. Customer service was good; the…read morefacility was clean. I felt like the clinicians were attentive and collaborative. My negative review is for the 100% lack of support when my treatment wasn't as expected. I bought a Groupon for two micro-needling treatments for the price of one. I'd never done micro-needling before and came to find out that it's not for my skin type. I now have broken capillaries where I had none before, and I'm not sure if that was due to my skin type or too deep a treatment. All good. These things happen. I realize that I tried this treatment at my own risk. I reached out on two separate occasions to the Skin Agency to try to help me navigate a path forward, and they have not acknowledged me. I didn't ask for a refund. I asked for a consultation and a potential pivot to a different treatment that would be better suited for my skin. I was really disappointed to learn that The Skin Agency is not interested in helping me develop a skincare plan or navigate treatment plans moving forward. We have SO many options of med spas and treatments to try these days. I'm sure they wont miss me, but I personally don't care to invest in a company that's not interested in investing in me.

I've been coming to this place on and off for years and I seriously love it. I first went here…read moreabout 5 years ago for hair removal and my results were insane. After my treatments, I didn't have hair growth for about three years. I recently came back for a touch up and it reminded me why I trusted them in the first place. Now I'm also planning to do tattoo removal here too. Super clean, professional, and you feel taken care of the whole time. Evgeniya is an amazing nurse, so kind, gentle, and really knows what she's doing. Highly recommend.

I had such a great experience at Pure Skin Laser Center. I received 450 units of Botox from Laura,…read moreand the results are absolutely amazing. My face looks refreshed, smooth, and natural -- exactly what I was hoping for. Laura is incredibly skilled and professional. She took the time to explain everything, listened to what I wanted, and made sure I felt comfortable the entire time. You can tell she really knows what she's doing. The office is clean, modern, and welcoming, and the staff was friendly and efficient. I never felt rushed or pressured. If you're looking for expert Botox and a place you can trust, I highly recommend Laura at Pure Skin Laser Center. I'll definitely be back.

I absolutely love my visits to LA Beauty Skin Center! From the moment I walk in, the staff makes me…read morefeel welcomed and comfortable -- the space is clean, professional, and so calming. They offer such a wide range of services, from laser hair removal and facials to advanced treatments like Morpheus8 and injectables, and every experience I've had has been top-notch. The team is so knowledgeable and attentive -- they take the time to explain each procedure, answer all my questions, and make sure I feel confident and cared for. Whether it's laser treatments or a rejuvenating facial, the results always speak for themselves. What I love most is how personalized the care feels -- you're not just another client, you're genuinely treated like a VIP. I highly recommend LA Beauty Skin Center to anyone looking for quality skincare and beauty services with outstanding results!

Do Not Come Here For Face Laser Hair Removal!!!!! Unless you want to loose your eyelashes for…read moreseveral months... * I purchased a 6-session full face laser hair removal package. * The first session was fine and my skin had no reaction. * The 2nd and 3rd sessions weren't pleasant as it caused redness and small bumps that turned into whiteheads lasting several days. Yikes. * The 4th session (the worst and last for me) was done by an inexperienced nurse who accidentally targeted my eyelid/eyelash area with the laser. * This caused significant pain, tearing, and irritation, and part of my eyelash was burned/cut off by mistake!!!!!. * Her reaction was unprofessional when I pointed it out. * I immediately reported the issue to reception. * I was later connected to a remote nurse/clinician via video call, but the response was dismissive and unhelpful, suggesting castor oil and saying it would regrow. (yay for me ;) 5 months I hardly got to regrow my lash) * No proper care, apology, or resolution was provided. * They contacted me twice afterward: the first time I was unavailable, and the second time the caller was speaking in a loud and aggressive manner, so I asked to be contacted another day as I was not willing to continue the conversation in that tone. * It has now been several months with no refund, no resolution, and no proper communication from the clinic management. I unfortunately only took a picture right after the incident. After that the eyelash fell out & only grew back several months after (with intense care) but I didn't take any photos during that time. Summary: Very inconsistent experience, not suitable for sensitive skin, and poor professionalism, skill level, and customer service throughout. I absolutely do not recommend.

Been seeing Amber for laser hair removal and I couldn't say enough good things about her…read more Professional, kind, and punctual. The new location is beautiful and clean. I'm so happy I found this medical spa.

If you're considering laser hair removal and comparing clinics, let me save you the time and tell…read moreyou that this is the place. I've been both a client and an employee at several med spas and plastic surgery practices across LA and I can confidently say this is the most welcoming and stress free laser hair removal practice in the city. Every nurse I've had with here has been amazing and the front desk associates (shoutout to Bella!) are consistently so kind and sweet to me. It actually took me a long time to finally commit to laser hair removal and I tried starting the process three separate times elsewhere, but between the affordability and the genuine comfort I feel here, this is the first place that's made it an appointment I can actually look forward to. My experience has been so exceptional that I got my sister a gift card here for one of her Christmas presents this year! True luxury without the intimidation. Once you come here, you'll be disappointed anywhere else. Xo

I love Bianca and the entire staff at Routine! Going to…read moreRoutine is not only a highlight because everyone is so nice and welcoming, but they do honest incredible work. I've never felt like I've been upsold - in fact I typically ask if I need more work! Bianca knows I want to always look natural and do what's best for me and my goals. I've been so happy with my results thus far and also appreciate the office communication - checking in after appointments and prepping me before. Truly an awesome place that I feel lucky to have found.

Finding someone you trust with your face is not easy, and I'm so glad I found Anush. She has an…read moreamazing eye for balance and subtle enhancement -- the results are always natural, never frozen or overdone. Anush is extremely knowledgeable, professional, and honest about what will work best for your features. I appreciated that she focused on enhancing rather than over-treating. Every appointment feels comfortable and personalized, and the level of care and attention is exceptional. Her technique is incredibly precise and natural-looking -- exactly what I was hoping for. Highly recommend to anyone looking for beautiful, natural results and a provider who truly knows what she's doing.

Hair Lazer treatment i recommended…read more Front desk girls are always nice. Love the Pink vibe

I've been going to Helen for years, and I can honestly say I've never had a treatment from her that…read moreI didn't love. She's knowledgeable, professional, and always transparent about every procedure, product, and what to realistically expect. She takes the time to answer any questions, but truthfully, I trust her completely because she always knows what my skin needs. Most recently, I did microneedling with a skin booster, and I'm officially obsessed. It's been amazing for improving my skin texture and minimizing the appearance of pores. I also have to mention FixMeUp LA as a whole--the staff is always so warm and welcoming, the space is clean and inviting, and every visit feels worth the investment. If you're looking for someone you can trust with your skin, Helen is truly the best.

I had my 1:30 PM appointment today, and Suzy was absolutely amazing--knowledgeable, professional,…read moreand the only reason I'm not leaving a one-star review. She made me feel comfortable, explained everything well, and provided a great Dysport experience. What completely ruined it was the front desk girl on the outer right side (if you're facing the desk). She was unbelievably rude, dismissive, and had a horrible attitude. She told me to sign up for Aspire for the first-time Dysport reward, but when it didn't work, instead of helping, she basically brushed me off with, "Well idk, it's not working." No effort, no professionalism, no customer service. I've been a customer for years, and being treated so poorly honestly made me angry enough to not want to come back. It's unacceptable to be that dismissive to loyal clients. Suzy was excellent, but that front desk experience was beyond frustrating.

I can't say enough about Suzanne. I've been avoiding Botox for the past two years because I've had…read moreother injectors drop my brows and make me look more tired. I was very specific on how I wanted my face to look and Suzanne listened carefully and told me exactly what she was going to do and why. Not only did she give my brows a lift ( turned 54 this year) but I had loose skin and a little pucker when I smiled on my left side (my sleeping side). She flattened it all out. I told her, this was my main area of concern and magically she fixed it! She did a lot of small "pokes" I feel like this technique made all the difference in my face. I'm hooked and will never go to anyone else again. Believe me, I think I've tried everyone in the SFV. This med spa was also very nice, clean and GREAT parking!!! I would highly recommend.

I came here and did a partial face treatment with Susanna she's fantastic. I have very sensitive…read moreskin, and I highly recommend her if you do too. Hanna at the front desk is absolutely the best; she helped us check in and out, checked for coupons, and applied them for us, all with a smile :) I also asked if they had ice packs, since the Irvine location used to provide them. She kindly went to check for me, and yes, they do have them! So make sure to ask for one if you need it.

Excellent customer service from the entire team! from the moment I arrived it felt like VIP…read moretreatment Warm appreciation to Maria, Anna, Ninelia, Jade and Helen for their wonderful customer servic!