Suzanna just performed micro-needling with PRP on me last week and she was so kind and thorough…read morewith my treatment! She drew my blood and I didn't feel a thing. She numbed my face prior to the procedure and it did not hurt at all. She educated me well on the post-treatment instructions, and I didn't have any issues at all. I'm already getting compliments about how good my skin looks and that I look younger. I ended up buying two more treatments and will request Suzanna for my next two visits as well! As a nurse I am very careful where I go for procedures that have a possibility of causing damage if they're not performed properly. I really trust this clinic for my skincare, as I've had several facial treatments here and they have all been effective and the staff are all very skilled and professional!

My experience at the Toluca Lake location was pretty good up front. Customer service was good; the…read morefacility was clean. I felt like the clinicians were attentive and collaborative. My negative review is for the 100% lack of support when my treatment wasn't as expected. I bought a Groupon for two micro-needling treatments for the price of one. I'd never done micro-needling before and came to find out that it's not for my skin type. I now have broken capillaries where I had none before, and I'm not sure if that was due to my skin type or too deep a treatment. All good. These things happen. I realize that I tried this treatment at my own risk. I reached out on two separate occasions to the Skin Agency to try to help me navigate a path forward, and they have not acknowledged me. I didn't ask for a refund. I asked for a consultation and a potential pivot to a different treatment that would be better suited for my skin. I was really disappointed to learn that The Skin Agency is not interested in helping me develop a skincare plan or navigate treatment plans moving forward. We have SO many options of med spas and treatments to try these days. I'm sure they wont miss me, but I personally don't care to invest in a company that's not interested in investing in me.

Great pieces and lovely staff. Also, there's available parking which makes appointments way easier.read more

Pure Skin Laser Center is hands down one of the best med spas I've ever been to. Their team is…read moreincredibly knowledgeable, professional, and always makes me feel at ease with any procedure I get done. Whether it's skincare treatments or laser, they truly are experts in what they do. Appointments always run on time (which is so rare!), the space is spotless, and the level of care they provide is consistent and reliable. I always leave feeling refreshed, taken care of, and excited to come back. Highly recommend to anyone looking for results and a beautiful experience from start to finish.

I come here for laser hair removal and have had a great experience! Yes, laser stings a little ,…read morebut it definitely gets easier over time, especially as you start having less hair. The service is always quick, and I love that there's plenty of availability when scheduling appointments. They also do a great job explaining how to take care of your skin before and after treatment, without making it complicated. Quick, convenient, and effective. I've been happy with my results so far! Better than waxing in my opinion

Do Not Come Here For Face Laser Hair Removal!!!!! Unless you want to loose your eyelashes for…read moreseveral months... * I purchased a 6-session full face laser hair removal package. * The first session was fine and my skin had no reaction. * The 2nd and 3rd sessions weren't pleasant as it caused redness and small bumps that turned into whiteheads lasting several days. Yikes. * The 4th session (the worst and last for me) was done by an inexperienced nurse who accidentally targeted my eyelid/eyelash area with the laser. * This caused significant pain, tearing, and irritation, and part of my eyelash was burned/cut off by mistake!!!!!. * Her reaction was unprofessional when I pointed it out. * I immediately reported the issue to reception. * I was later connected to a remote nurse/clinician via video call, but the response was dismissive and unhelpful, suggesting castor oil and saying it would regrow. (yay for me ;) 5 months I hardly got to regrow my lash) * No proper care, apology, or resolution was provided. * They contacted me twice afterward: the first time I was unavailable, and the second time the caller was speaking in a loud and aggressive manner, so I asked to be contacted another day as I was not willing to continue the conversation in that tone. * It has now been several months with no refund, no resolution, and no proper communication from the clinic management. I unfortunately only took a picture right after the incident. After that the eyelash fell out & only grew back several months after (with intense care) but I didn't take any photos during that time. Summary: Very inconsistent experience, not suitable for sensitive skin, and poor professionalism, skill level, and customer service throughout. I absolutely do not recommend.

A little about my experience. At the age of 44 I decided to start doing laser hair removal. What a…read moregreat location to start this journey of mine. When you're younger you wanna be in and out of appointments. As you get older you want to be more informed and take time with appointments. My appointment was made the sweetest receptionist Taguhi, who not only assured me that I've made the right decision but also went over all necessary details about before and after care. My appointment was with Nurse Elen, she was patient and informative. She was encouraging and made sure I was comfortable throughout my appointment. Thank you ladies! See you all very soon.

If you're considering laser hair removal and comparing clinics, let me save you the time and tell…read moreyou that this is the place. I've been both a client and an employee at several med spas and plastic surgery practices across LA and I can confidently say this is the most welcoming and stress free laser hair removal practice in the city. Every nurse I've had with here has been amazing and the front desk associates (shoutout to Bella!) are consistently so kind and sweet to me. It actually took me a long time to finally commit to laser hair removal and I tried starting the process three separate times elsewhere, but between the affordability and the genuine comfort I feel here, this is the first place that's made it an appointment I can actually look forward to. My experience has been so exceptional that I got my sister a gift card here for one of her Christmas presents this year! True luxury without the intimidation. Once you come here, you'll be disappointed anywhere else. Xo

I had the best experience with Bianca! She's such a sweetheart along with all the staff there. The…read morefirst time I went was just a couple weeks before my birthday and everyone was so excited and asked what plans I had. What I loved most about Bianca was that she was so honest when I asked if I should do more units of Botox or any extra treatment. My results were great and I recently went for my second round and I already feel it kicking in. She has such a soft touch, so if you're scared of needles, you'll barely feel it!

I love Bianca and the entire staff at Routine! Going to…read moreRoutine is not only a highlight because everyone is so nice and welcoming, but they do honest incredible work. I've never felt like I've been upsold - in fact I typically ask if I need more work! Bianca knows I want to always look natural and do what's best for me and my goals. I've been so happy with my results thus far and also appreciate the office communication - checking in after appointments and prepping me before. Truly an awesome place that I feel lucky to have found.

This was my third visit to Fix Me Up Spa, and once again, I had a wonderful experience. Every staff…read moremember is special and unique in their own way, and they all know how to make you feel genuinely welcomed and comfortable. Everything went smoothly from beginning to end. Laura was excellent professional, attentive, and truly took the time to listen and understand my needs. After three visits, I can confidently say that the quality of their service has remained consistently excellent. The spa is also exceptionally clean, which is very important to me. Most of all, the entire staff is outstanding. I highly recommend Fix Me Up Spa and look forward to returning!

Hair Lazer treatment i recommended…read more Front desk girls are always nice. Love the Pink vibe

I can't say enough about Suzanne. I've been avoiding Botox for the past two years because I've had…read moreother injectors drop my brows and make me look more tired. I was very specific on how I wanted my face to look and Suzanne listened carefully and told me exactly what she was going to do and why. Not only did she give my brows a lift ( turned 54 this year) but I had loose skin and a little pucker when I smiled on my left side (my sleeping side). She flattened it all out. I told her, this was my main area of concern and magically she fixed it! She did a lot of small "pokes" I feel like this technique made all the difference in my face. I'm hooked and will never go to anyone else again. Believe me, I think I've tried everyone in the SFV. This med spa was also very nice, clean and GREAT parking!!! I would highly recommend.

Everyone is nice. Laser hair removal is fast. All the girls are great. Great deals too.read more

Easy to fill out forms online before appointment. Easy check in. They run on time. Clean and well…read moremanaged. Excellent treatments and advice on which treatments to get. I have been a few times over the years and sent my adult daughter here.

Always excited and always getting the best out going to Lana facials are the best…read more Highly recommend