I love this salon! All the ladies are all super nice and really listen to what you want. I have…read moregone to Tini a couple of times now and her work is really great

I'll let your future customers be the judge . . …read more My husband had been talking about this Russian-style nail salon for months and how nice the lady's nails at his job looked. As a full-time working mother, also in school full-time, I have little time for pampering. I was so excited my husband booked an appointment for me as a Mother's Day gift. I had not had one day off in four months, and my school term just finished on Sunday. Two hours before the appointment on the way home from work, I got into a car accident. I was an emotional wreck! I asked him to cancel the appointment. My car was also not safe to drive. He told me he canceled it. Two hours later the nail salon calls back, and said they were waiting for me for the appointment. My husband explained he left a voicemail 2 hours ago that I had been in a car accident and asked to cancel it. He asked if they received that voicemail but the person on the phone deflected the question. She said, "I'm sorry, but our policy is to charge for the *FULL COST* of the nail service without a 24 hour cancellation." Although I understand the need for policies as a business, people deserve to be compensated for their time --especially from those who book appointments with no intention of canceling ahead of time because they changed their mind --it's also true that car accidents are rare and people aren't planning to get into a car accident a couple hours before their nail appointment on a routine basis! Life happens sometimes, occasionally your kid gets sick, your car breaks down, your loved one dies. You may have every intention to be somewhere when you book an appointment, which isn't feasible when the time comes. I did cancel immediately when I had an event that prevented me from attending the appointment. Additionally, I think charging the "full cost of the nail appointment for less than a 24 hour notice" is an unreasonable policy. Maybe consider a $25 or $50 fee like a doctor's office or other businesses? I was already crying and upset, and now hearing their callous, apathetic response made me feel even more distraught about the circumstances. It took a gift that was supposed to be a meaningful celebration for me in honor of Mother's Day--and now made me feel minuscule and undervalued. Their dismissive manner squelched any desire to rebook my service. Their first impression was truly distasteful. I'm sure they do a nice job on nails . . . but I will never know.

I haven't visited here in about 2 years because I moved out the area. The last time I visited, they…read morewere nice enough to squeeze me in at the end of the night and wasn't rude about it. So now that I'm local again I figured I'd go back and I'm happy I did. I went on a Friday evening so I prepared myself to wait for a while. I was seen after about 20 minutes which wasn't bad at all considering the weekend rush. I got a pedicure and acrylic overlay, Hannah took her time and checked in asking me how my services were( water temperature, massage pressure, nail color etc). Most importantly she listens to my request of not over loading my small nails with acrylic because I love my natural nail just need a little acrylic too keep from breaking. The only downside I would say is the nail color options are pretty standard and could have more variety in my opinion. But I will definitely be back in 2 weeks.

It really upsets me to even write this. I love Dena's nails, and I usually get amazing service…read more However, I will NEVER get my nails done by Amy (seat #5) again. She tried to argue with me and she knew the job she did on my nails was unacceptable. Her hands are not steady.... The matte on the nails didn't fully cover my entire nail. A waste of $40. I didn't get anything I wanted here & the new year is approaching. I'm very disappointed. I will stick to Marlene, she's the only one that does my nails right.

Updated review April 2026: Well I have been going now for quite a few months and I am even MORE…read morepleased with how HEALTHY my nails amd cuticles are! Every time I walk in I am greeted warmly by all the staff. Customers feel so comfortable we actually engage in conversations with each other. Every time I come in Vikki the owner has new colors to choose from. Its almost overwhelming because its just so hard to choose! They are constantly upgrading tools and other accessories to give maximum comfort and safety to clients. Last month I indulged in an amazing pedicure, which legitimately looks like I was just done within the past week even after wearing closed toed shoes every single day. When I broke out my sandals for the beautiful weather, my feet looked amazing. No cracks, chips, smudging...and because of the meticulous work they do on the cuticles, you can barely even see growth. I will never again go to another business for my nails care needs. Additionally, I decided to get an eyebrow wax done. Ive been trying to grow mine out for quite some time after being butchered sone place else, and they look so lovely. I previously had problems with wax, but they ate so clean and sanitary, as well as gentle, there there was no residual issues. I absolutely adore my tech Sonya, but everyone there does phenomenal work! Im so glad I found you guys on social media. You have a customer for life!

diana did my manicure and pedicure steam way she was very nice and attentive but i anticipated the…read moreprocess differently than was done based on the description of the services.

Came in around 4 on July 3rd for a pedicure. I knew better. First time, referred by a regular and I…read morehad regrets almost immediately. Again, I should've known better. I sat soaking for almost an hour and the water was cold by the time they got to me. It was SUPER busy so I didnt complain. The gentleman that did my pedicure seemed to be the one in charge. Since it was busy, I was expecting him to rush, but I kept it simple with a basic pedi and he did a great job. The massage was perfect! I'll try them again when it's not busy and I am able to really enjoy the services.

I had a very disappointing experience at Neil Salon when I went in for a pedicure. The service felt…read morerushed, and the technician did not pay attention to detail. My nails were unevenly shaped, the polish application was messy, and parts of the pedicure seemed incomplete. I expected a much higher level of care and professionalism. Instead of leaving feeling relaxed and satisfied, I left frustrated and unhappy with the results. Unfortunately, this experience did not meet my expectations, and I would not return for another pedicure. I do not recommend to anyone to go there.

I'm surrounded by salons here in the northeast. I'm trying different places on the hunt for a…read morepermanent home. I'm a simple lady. Mani. Pedi. Regular polish for both. The ladies here are nice. Helped me right away. Cute Checkin process. Clean location and follow good hygiene protocols. Great prices. Job well done.

Spend your money elsewhere. The nail tech did my French tip 5 times and couldn't get it right. The…read moreone who seems to be in charge stepped in and they still charged me $74 for hard gel French tip. She was rude when I asked if it was still full price even after being there for almost two hours for a refill. Plus a fee for using my debit card. I will never return.

By far the best nail salon in the area. The staff are super nice and friendly. They don't converse…read morewith each other in their native language while working on your nails. My nails always turn out perfect and their prices are reasonable. I get compliments on my nails all the time.

I love this nail salon! The nail techs know what they are doing! They are all able to do current…read moredesigns, I've never had them say "we can't do that" or say they can and then just mess my nails up. It's a small shop but really the best in the neighborhood.

Amazing and really good prices. nails were super long lasting too! I got a full set of acrylic and…read morethey turned out perfect for prom

I've been going to this salon for the past couple of years without incident. However the last two…read moretimes in the span of two weeks I have received horrible quality of service. I always get a gel manicure and they normally last up to 3 weeks from here, but the past two times my manicurist has rushed through the process. The most recent being today, even though I complained that the last gel manicure did not last and my nails need to cure longer under the UV they ignored my request. Now my nails are tacky to the touch with air bubbles with a dull finish. Needless to say I will not be going back!!!!!

i got french tip , the nail was crooked. the workers had an attitude. my nails only lasted a week…read morein a half , and the vibe was off . they put the people that didn't have an appointment in front of me .

I had scheduled an appointment 2 days before my wedding for a dip mani and gel pedi. The whole…read moreservice took about 3 hrs but to be fair, the nail inspiration that I wanted wasn't simple. My nail tech was belle and she was the sweetest. She has an exceptional attention to detail, ensuring that no small element is overlooked in her work. I had such a great experience, and I'll definitely be coming back again!