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    Bright Insight Therapy

    5.0 (1 review)

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    2 years ago

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    Kelsey J.

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    The Child & Family Counseling Center of Westlake

    The Child & Family Counseling Center of Westlake

    1.0(1 review)
    2.2 mi

    I suffer from ADHD and need to see a psychiatrist regularly to have my prescription filled when it…read moreruns out. My normal doctor wasn't able to fit me in before I left on vacation so I tried calling around the area to find someone who could. This place was the first to agree to accept an appointment within the same week, and from the service I experienced, now I understand why they aren't seeing a lot of business. The receptionist I spoke with was very cordial; she took my insurance info, told me she wasn't able to match me with a doctor of the preferred sex on short notice (which was understandable), and said I'd be meeting with "Ed." The day before my appointment I got a call saying, oops, they don't accept my insurance after all. I felt pressured the cancel the appointment. When I told them I'd be keeping it after all because there was no way I could find someone else less than a week before I went abroad, they sounded incredulous. On the day of my appointment I showed up 15 minutes early. I waited more than half an hour to be checked in. When they finally called me up front, they asked what day I'd like to schedule my psychiatrist appointment. Perplexed, I said that was what I was there to do that day -- see Dr. Ed. They explained Ed isn't a doctor; he's an intake specialist, and that the doctor would not be willing to see me without an orientation with Ed first. Would've been nice to know before I committed to an appointment, took off work to come, and waited for half an hour. If I saw the intake specialist that day, I could come back in for a real appointment next week sometime. This would, of course, cost me twice as much (off of insurance) since it was two separate sessions. When I asked them reasonably to be flexible being that 1) I was never informed of any of this and 2) was leaving the country that week, the receptionist (a different one) became highly defensive and claimed whoever made the appointment would have properly informed me of their process. When I respectfully disagreed, she accused me of being deaf. I asked to see an office supervisor and she shut the window in my face. I left unsure of whether the preliminary appointment was still on. My experience can't be an anomaly; they seem to have the process of strong-arming new patients into attending multiple appointments fine-tuned. I cant speak to the quality of their doctors because I was never actually allowed to see one. This place is a racket and is staffed by the rudest people. Would not recommend wasting your time at an office where the people working there seem to need help more than the patients.

    Energetic Awakenings - David Phillips

    Energetic Awakenings

    4.3(6 reviews)
    5.3 mi

    I have had the distinct honor to work with David both in person and online for the past 3 years. I…read moream a therapist and have received many years of therapy. Nothing has moved me closer to my authentic self in such a short time as Core Energetics. David is a gifted practitioner, a healing presence and very attuned and intuitive. He's fun to work week yet will challenge me in all the most welcome ways. I hold the deepest respect and gratitude for his excellent care and skillful facilitation. I cannot imagine how the one person who left a negative review had the experience s/he claimed to have. It does not align with my knowledge of his ethics or behavior. And I know several people who see him regularly - we all are in awe of his way of working towards transformation. With appreciation! Lisa

    I have had the good fortune to work with David Phillips at Energetic Awakenings for my organization…read moreas well as for myself and my family. At YWCA Greater Cleveland engaged Energetic Awakenings to help us process and talk about some internal issues and difficult subjects. David Phillips was our practitioner. His calming presence and excellent facilitation skills, helped us to create a safe space, bring some issues to the forefront, and create action steps. Personally, I have participated in a group workshop with Energetic Awakenings where they helped me process some difficult emotions through core body work. I did not realize how much emotion I was holding on to, and how that pent-up emotion was holding me back. Even though I was in a group setting, I felt that the practitioner was able to give each person (including me) the individual attention that they needed. They made me feel safe. When my 20 year old son was having some personal problems and struggling at university, I took him to Energetic Awakenings. Of course, I was not in the room when they were working due to patient confidentiality. However, I can say that my son was more hopeful and at peace after his work at Energetic Awakenings. Based on my professional and personal experiences with Energetic Awakenings and David Phillips, I recommend them with the highest regard.

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    Bright Insight Therapy - c_and_mh - Updated May 2026

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