Today we went for a couple's massage that my husband purchased for us as one of 2 gifts (I also…read morereceived a gift card for an individual massage that i redeemed 6 weeks ago). The positives... relaxing environment and excellent massages. Everything was pleasant with the massage experience. Then what was a very pleasant experience tanked. And quickly. After the first massage I attempted to check out and the clerk couldnt locate a matching gift card number. I told her my husband purchased 2 and I had the second one at home. She thought maybe they put the total on the other gift card. She asked me to pay up front and if I could bring back the other card they would credit. I paid and my husband looked up the transaction on his credit card bill. I called Essential Escape and they located the transaction and credited my card for the card balance. I was assured that they got the second card straight in their system. Today we attempted to use the 2nd card. This BS happened again! The front desk girl couldnt locate it and had to call management. I told her the same thing happened last time and they guaranteed they had corrected it. I even wrote down the girls name that i had dealt with. They stated they would research it and we left. Shortly after they called stating they found the transaction but the amount didnt clear on their end. It did however show that it was taken out of my husbands account. The girl then had the nerve to ask us to pay for the massage and they would credit us $50 for our inconvenience. Someone here is running a scam! I would never recommend this place to anyone.

This place is the worst place in this whole cleveland market. Rude professionals, specially their…read morefront office and schedulers. Unfortunately, I bet, the owner is not even aware how severely these rude people are affecting their business. I feel sad for the owner, who has invested so much but is losing business due to unprofessional rude front office staff.

Kristin did my Botox and lip fillers. She was sooo informing. Amazing. Sweet. And when I tell you…read moreamazing at what she does that isn't saying enough. Being a military family and having fillers in other states, she is hands down the most gentle, caring, incredible injector. She gave me every ounce of information I needed/wanted and did not rush me. To say I'm happy is an understatement. This is my first time not feeling swollen and sore. I couldn't recommend this place more. The front desk was beyond sweet and helpful. I'm so so so so impressed and soooo happy!

Updated pic after four days. Swelling and bruising are nearly gone. I'm very pleasedread more

Sherine is amazing!!! She has been taking care of my skin for almost 3 years now, and I am…read moreabsolutely glowing!! Her station is extremely clean and professional and she does a fabulous job! Ever since I started seeing her for skin care, people have commented that I look years younger and that my skin looks flawless. She is extremely attentive, listens to my concerns, and takes the time to educate me thoroughly on all my skin care and make-up needs. I recommend her to everyone! I have been to tons of salons over the past 20 years, and I have never met anyone as caring and helpful as Sherine. She is the best in her field and her service is top notch! Love her!!!

I came to Sherine a month ago for a color retouch on my eyebrows and eye lash enhancement from…read moreanother aesthetician who had recently left the area. Sherine took the time to evaluate my color (which was black and very bold) and suggested that a lighter color would work better with my complexion and she was right. The new softer shade looks much more natural and not so dramatic. She really know her colors and matched mine up perfectly. I wished I had went to Sherine first; I could have saved myself the time and money that I wasted on the other aesthetician. My birthday is in August and I plan on going back to Sherine to get a beauty mark applied. Thanks Sherine.

Today was my first experience at Charles Scott and I think I've found my new salon!…read more The salon is HUGE, chic, and carries a great selection of styling products. Everyone was super nice. I was checked in right away and my stylist, Mackenzie, was out in no time. Mackenzie is great. She was thorough, explained each step she was doing, and made sure I was comfortable and happy. I am SO happy with my experience and with my hair cut. I know I'll be back when I need my hair redone!!

Manicure. Never again. No hand massage and she was very…read morerough that my cuticles were injured and started to bleed. Not very relaxing. Other services I've had done at Charles Scott have been very well done and professional. I was very disappointed with this manicurist.

The #1 reason I keep going back is because my hair has been FABULOUS since Scott started working…read morehis magic. #2 reason I love Beauty Bar is the atmosphere. The salon is a former schoolhouse renovated to a beautiful, rustic space. The exposed beams sharply juxtapose against the sparkling chandeliers and wide plank floors. Last night while I was there, I cozied up next to the blazing fireplace to get warmed up. How many other salons have a fireplace? The staff is super friendly and knowledgeable hair artists. Give them a try, you won't regret it! They also offer facials, body wraps, massages and waxing. I'll have to try a facial next time!

I was happy with the way my cut came out! My only problem was that my stylist didn't even style my…read morehair even slightly before she was done so I looked almost the same as I had before I even walked in!

Great place for all your facial needs! I've been seeing owner Marijana for the past few years and…read morehave seen improvement in my skin since. I came to her looking to even out tone, reduce hyperpigmentation, and renew my overall skin. As a result, I started getting perfection peels here. After my first peel and seeing the layers of skin coming off as my face felt on fire, I was scared. However, Marijana assured me this was normal and my skin would transform. Boy was she right! Having pigmented skin, I was skeptical about procedures leaving scars, but she was very careful in application and testing how the skin reacts. Over time, I trusted her to make the right choices for my skin. She is patient and will take her time to work on your problem spots. Look out for package deals. This is where you can save a little money on some of the treatments (pro-cell, jet peels, hydrafacials, etc.). Her schedule can book up fast. So plan ahead. The office will call you with a reminder about your upcoming appointment and to confirm. If you need to cancel a service, be sure to do so at least 24 hours in advance or there is a charge (maybe $25?). They can also place you on a cancellation list and call if something opens up before your scheduled appointment. The spa also carries various skin care products from brands like Eminance and Image. Marijana uses these products in her services. So you can experience them at home too if they work well for you! She will also order any of them for you! Located in a small strip center with limited parking. Highly recommend booking a service here! Are you ready to 'peel' away the layers and reveal a brighter you?

Love Destiny Derma Spa. Natalie is wonderful I always feel relaxed. She is extremely sweet and…read moreprofessional..

I have been going to Emma Gainer for years. I drive over an hour to see her because she is…read moreextremely professional and provides outstanding service. She is extremely knowledgeable about skin care and will not overdo anything. Her philosophy is to look natural, be safe, and make you feel comfortable. I highly recommend her.

From the owner: VIO Med Spa in Avon, Ohio is an all-inclusive, highest quality, state-of-the art body and skin…read morebrand that identifies our guest's beauty goals, enables accessible comprehensive services, within a trusted community, and positive, life-changing results. Confidence, enhanced beauty, empowerment, self-esteem are the VIO value added results our guests enjoy on a daily basis. VIO Med Spa's commitment to providing results oriented products and services to our guests is nothing like you've ever experienced from a medical spa before. Proudly serving Avon Lake, North Ridgeville, Elyria, and the greater Cleveland area.

I've been looking for waxing services for a bit and finally decided to try Waxxpot. Makayla did an…read moreabsolutely amazing job on my eyebrows. She is very knowledgeable, patient, and does her job well. I couldn't be happier and will definitely be returning.

I was in town and found myself in need of a eyebrow wax. Did some research and this place popped…read moreup. I gotta admit the first wax for free was a huge decision maker, lol! I stopped in and made my reservation right there and was taken back right away. The place is clean and the staff is friendly. My stylist was friendly and did an excellent job on my brows. Had her do my lip as well. I was very pleased with how my brows looked and how well and quick the service was. I'm from out of town or else I would totally be there more often. However, I am returning in March and do have an appointment scheduled. You guys need to open one of these in Vegas, it would do so good!

Yesterday, I went to Alora Nail Bar to get my nails filled. However, when X-Man saw the condition…read moreof my nails he recommended I take them off and put on a new set. X went above and beyond to take care of me and my nails have never looked better. X educated me of the importance of knowing the difference between nail service and quality nail service. Alora Nail Bar should be called Alora Nail Spa because their service is incomparable! If you are looking for a nail salon that will pamper you with high quality, look no further than Alora Nail Bar and ask for the X-Man. Celina G. Avon, Ohio

TERRIBLE SERVICE! BEWARE! They take advantage of teenagers and elderly customers! 16yr old went in…read morefor a basic fill. Her nails were done less than 2 weeks ago and but wanted them fresh for her school dance! She was charged 85$ ! I tried to call for some help understanding the cost. Owner said 50$ dat is the cost and hung up on me! Very unprofessional, unsanitary and very unprofessional! STATE BOARD NEEDS TO VISIT THIS PLACE AND FAST!!

No where near as fancy as some places, but Genevieve is extremely knowledgeable…read more Genevieve walks you through the entire laser hair removal procedure and gives great explanation on what and why she is doing what she is doing. Very empathetic to women with excess hair. I saw a great difference after just one visit. Easy in and out, first floor easily accessible. Highly recommend trying her out.

Genevieve is great! She is very knowledgeable! I first came here in 2016 in their Rocky River…read morelocation. I love their new Westlake location. They offer a variety of services and I highly recommend laser hair removal to everyone.