I was there today April 30.2026. I had pain in my arm, turns out I had DVT in my arm, deep vein…read morethrombosis. Staff was very professional and polite. Who was exceptional was the girl who took my blood sample, Stephanie was her name.very professional, courteous came back and explained everything to me and what to do after I left.

Really tore here. The nicest staff you will meet 8/20 at 12:15 in the afternoon. Good looking dudes…read moreto keep my mind off things. James took good care of us. Knowledgeable running all kids of test. Front clerk on it. She was super nice and and listened. The hospital could use The University Budget to clean this hospital back up before they bought it standards. Who ever is responsible for clean should be fired immediately. I would definitely come back and have for ten years. The staff here is the second best in area. Fairview of course is cleaner.

Not the best place to get services. So far my experience is not that great. My phone calls are…read morenever returned. I was called mam by a rude as hell paitent scheduler. Hard to get a hold of your psychologist. But the person I'm seeing is easy to talk to and has made my life much better. I feel like I'm not cared for in this organization. They need to show more compassion.

If your looking for a counselor, this is as good as it gets. The front desk staff are amazing…read more Always friendly, always quick, but never rushed. The counselors and doctors are all amazing. My daughter and I both attend this office, and I would recommend it to anyone who was seeking mental health services!

I did end up getting my nerve block procedure from Dr. Friedhoff. I went to the Cleveland Clinic…read morefor my previous block and I was severely disappointed by the results. I decided to try Dr, Friedhoff again. It was a great experience. I felt better and the block lasted way longer than anticipated. This guy has the best demeanor too. Very compassionate and friendly. If you can wait to get in for a nerve block, I would highly suggest Dr. Friedhoff. He knows his stuff!

He. Going help me with my neuropathy in my feet he's a nice doctor tomorrow I am having surgery I…read more Hope. The pain goes away he will find a way get pain down he's real smart doctor I. Was told if. He helps my pain I will tell people give them a call because down here we're I. Live in steubenville Ohio they don't help you at all I know people would go to him. For help let's see how it goes tomorrow I am praying it will make my pain go away

I have had both good and bad experiences at Benhaven Counseling. Scott Brinkman is great. The…read moreoffice staff is difficult. In trying to find out about a drug prescribed for me by one of the other counselors, I hit a brick wall. Twice I have had a prescription refused by my insurance provider. I have tried to resolve this asking if there is a different Rx the insurance might approve as I can't afford the large out of pocket expense. The counselor who prescribed these is either not in or will not return calls. The office staff person who said she would call back did not call and is not in, nor will the other staff member assist me. She said "I don't want to get involved." It's never a good sign when a mental health agency destroys your mental health with its poor behavior. In addition, the prescribing counselor also ordered a drug that we had just agreed I would stop taking. I had no way to stop the order or to reach the counselor. I had to pay for something I no longer can use. Benhaven Counseling is becoming increasingly useless.

Such great doctors, therapists, and staff members! I recommend this place to anyone seeking mental…read morehealth services!

My grandfather has been receiving excellent and exceptional care here. For the multiple times he…read morehas had to come back after a stint at the hospital, we always request that he come back to this facility. Administration is excellent and so caring. It's such a relief to find a place where we can rest easy knowing he is being taken care of! Thank you!

Changed ownership, not sure if inside has changed. Focus on just maintaining most residents. Poor…read moreactivity an therapy programs for residents; saved for outpatient rehabilitation

The staff is caring & thorough. They are prompt when it…read morecomes to getting you to the back on time. The only reason that they got a four star is because parking is not that great!

Dr. Ty, Kim, Jasmine and Marleigh were wonderful. They…read moreseemed to genuinely care about addressing my pain. Maggie cut off my care preemptively, twice. I stuck around for a few years, won't be back.

I was brought in via ambulance two times within a 3-day period. I broke my wrist and was taken to…read morethe ER. The first visit to the ER, the employees were super friendly. The nursing staff was on point; they numbed my arm really well and adjusted my wrist bone that was broken. Afterwards, I was sent home. Everything was fine once I got home, but I had no sling and a very heavy cast on the following day. My whole hand was numb, so I called to talk to the advice nurse. I was advised to come back to the hospital because something wasn't right. The second time I went back was two days later via ambulance again to the ER. I was taken to a room they took the cast off, but they didn't give me enough pain medication when they were adjusting my wrist. I almost jumped off the gurney. I was in so much pain. I complained to the doctor that was fixing my wrist about the pain, but they didn't do anything about it. The water used to apply. The plaster was so hot; it was literally burning my arm. I complained about it to the doctor. Of course, they did nothing about it. I'm not a type of person that complains about anything. The second time, I was not impressed whatsoever. That is why I'm getting such a low score. I don't know if it was the other staff or is it the doctors or what the deal was, but I was not happy about it all. I complained about not having a sling the first time around. Why the cast was coming off the second cast literally came off two days after I got the cast on. After that, I was done. I went back to Cleveland Clinic. I'm sure there are other places in this hospital that are decent, but as far as my experience, I will not come back here.

Senior family members utilized many aspects of MetroHealth for over a decade. Excellent attention…read moreand care. Friendly staff, nurses, doctors, rehab specialists who are at the top of their game. Fantastic communication and follow up from start to finish.