I recently moved from Virginia and was finally ready to start scheduling routine appointments. Took…read moreabout a month to get an appointment but I'm glad I waited for this office. Everyone was nice and friendly and the optometrist was great with both me and my 18 month old daughter. I have very, very poor eyesight and she was patient with me. I'm excited that I have contacts I can actually use on a daily basis for the first time in about 5 years. Im surprised by some of the reviews since I had specialty contacts that need to be made on-demand and the office kept in great communication with me by text, email and phone. When my glasses came in, they were not pleased with the craftsmanship of the thicker bifocal lenses and called me to ask permission to send them back to the manufacturer. I've received nothing but solid communication from this office and plan to continue to use them.

I've been getting a bill for contact fitting, they I never received. I had it scheduled along with…read moremy eye exam. Had my exam, picked out my glasses but never saw anybody for my actual contact measurements to even start the process of getting contacts. They were so over booked that day they told me go home and they call me for a new appointment...they did call but I told them I was no longer interested do to the lack of communication/ overbooking

So happy I was referred here!! The staff was so friendly and professional. Dr Anderson explained…read moreeverything to me each step of the way. The selection of glasses was great...but, more importantly, they were knowledgeable and helped me pick out the perfect frame that fit my face. I can't thank them enough!! I'm

Took my 88 year old mom to see Dr Staci Anderson yesterday for a low vision eye test. First time…read morethere, and was very impressed with Dr. Anderson. She was very patient, took her time, was very thorough, then offered my mom a lot of suggestions for how to best deal with her eye issue. One of best impressions I've ever had of a Dr. I've already recommended her to my neighbor.

The only reason we come here is can get free exam and pair of glasses with the old general motors…read moreinsurance. The selection of glasses is very small and they broke a pair of frames was hff having lenses put in. The lobby is small and always crowded. But cant pass up free exam and glasses.

Some woman came into the room and told me to never bring my dog back there again that he wasn't…read more aloud in there, I told her he was my ESA she said he doesn't have a red vest on and he's in a stroller, I told her I put him in the stroller so I can keep him close to me. Then the doctor comes in the room and I told him I didn't like how she talked to me about my ESA he then got nasty with me saying well people bring their dogs in here and let them pee, I said my dog is in a stroller he won't pee, he then went on to say that's what they all say. I would NEVER GO THERE AGAIN. IF YOUR ESA (DOG) ISN'T ALLOWED NEITHER AM I. People don't treat others with respect, oh I'm sorry does my dog have to have a red vest on? I have the letter from my own doctor, I didn't register him because I tried and I couldn't afford it I'm small fixed income. I don't know what people want from me, if they want to pay for it then I will get him registered.

This is a great eye Boutique they are very friendly and take time to serve you I would recommend…read morePlumwood Optical to all people !

My 85 year old Mom decided to use them for her eye glass prescription …read more Customer Service was terrible . Claims were not put in to insurance in a timely manner. They blamed her for it all . An eighty five year old person so sad. They had eyeglasses ready , but asked her to pay bill in full. If she didn't they told her she would have to pay a restocking fee and she would loose the privilege of using their business .

I brought my 6 year old daughter here for her first eye exam and first pair of glasses. We had a…read moregreat experience! The staff were very friendly and she got a really cute pair of glasses!

My whole family comes here for vision care. We prefer to support this local business instead of the…read morenational vision care chains. The doctors and staff are always friendly, exams are always thorough, and we can usually get appointments quickly. Opening on Saturdays in another plus. Springboro Vision Center is an asset to the community.

Horrible. They do not care about your eye health, just that they don't get sued in the future. They…read morealso lost my records when my doctor tried to get the results. Somehow they put my records in their Mason location, somewhere I have never been. Not helpful at all.

The two cataract surgeries went great. Doctors and nurses are absolutely wonderful however their…read morebilling department is ridiculous. You have to pay UPFRONT a ton then after they get paid from your insurance, note our insurance has paid them already, then you have to fight to get your part of the money back from billing. Made several calls left messages no one calls back and still fighting. Surgeries were 10/9/2025 & 10/23/2025, appalling customer service.

Cannot recommend. Had cataract surgery in mid February. Pre-op nursing staff surprisingly rude and…read moreunprofessional. Despite several attempts, there has been no meaningful follow-up by head of nursing for the facility. Check-in, post-op, surgery and anesthesia staff were all extremely competent and compassionate. Until the pre-op personnel issues are addressed, suggest going to Miami Valley Hospital instead for eye surgery in the Dayton area.

This place is fantastic. I was able to get a appointment for an eye exam with short turnaround…read more They were very friendly. When I got the exam the wait time was tiny, the doctor was right on it, he answered questions and helped me find the right things that I was looking for in the way for Glasses. Turns out I needed both distance glasses and close-up glasses. I don't want bifocals. The gentleman who works out in the frames area help me find the ones that fit my interest, my budget, and would have a quick turnaround. I was very happy with that. They were very quick to get my wife and kiddos in the system and set up for appointments. These guys are right around the corner, and they treated me right. I'm glad to stop by there.