Eliane's very thorough, expert deep cleaning of my apartment was fantastic. Given that I've been…read moresignificantly mobility-impaired for more than a year (after a spinal-cord injury and major surgery), which has made it very difficult for me to do effective, thorough cleaning myself, Eliane's first time cleaning my place (just last week) had a major positive impact on my quality of life. My place was a legitimate disaster when Eliane showed up; she was professional in her appraisal, and gave me a new quote that was reasonable, given the immensity of the project. When she let me know that she and her helper were done, and I took a look at the results, I literally started crying with relief and gratitude. I explained to her that now I can have friends over again without embarrassment, and can cook simple meals, etc. To top it all off, she was extremely kind and empathetic about my unexpected crying fit.... I look forward to having her come and clean my apartment regularly now. And if she can do such a fantastic job on my place, I imagine she can do an amazing job on other folks' places, too. Thanks again, Eliane!

I've been a customer of Eliane's for over 10 years now. Before I was introduced to her, I struggled…read morewith finding a cleaner that I can happily stick with . She's always communicative, consistent, and solid work. I know I can always count on her for a clean house. Price is also very good for the quality of work she and her crew provide.

Service Requested. We requested for a post construction cleaning since we are at the end of the…read moreconstruction. For cleaning of a 3000sqft place, PCS quoted 25-35 man hours at a cost of $1000-$2000 for interior deep clean which includes removing debris, ridding of construction dust, sawdust, cleaning inside/outside of cabinets/closets, cleaning walls, inside/outside of lighting fixtures, ceilings, appliances, and other general cleaning of kitchen, and bathrooms. General cleaning included general sanitation of bathrooms, clean showers, sinks, polishing counters and faucets. Vacuuming, Sweeping and Moping. For setting up the service, PCS was responsive and gave detail descriptions. It felt like PCS thoroughly listened to our concerns and touted their experiences. So we had setup a cleaning around 10 days hence. On the day of the service 4 team members arrived for cleaning within the one hour window that was described. Unfortunately, they were wholly unprepared. The team only brought microfiber towels and a vacuum. They did not even bring a garbage bag. They picked up a half filled garbage bag and asked to use it and said they can just reuse it the whole day as they dumped all the debris into the dumpster we had setup outside. This should have been an obvious red flag! Then even though I had spent many emails and phone calls describing the scope of the work to the back office, none of the notes were captured and the team asked me for non-stop instructions and clarifications for 2 hours at the beginning of the day until I have to leave. Quality. Extremely Dissatisfy! I normally paid my normal cleaning team $200 for a team of 3 to clean a 2500sqft house. It takes them 1.5 hours (1.5*3 =4.5 man hours) They get all the bathrooms, kitchen and floors sparkling clean and dustless. So for 20 man hours, I had expected at minimal the same cleanliness and beyond since they charged me a little south of 25 hours. Nope! PCS team for the very costly 25 hours accomplished 1. Removing some garbage, 2. Removing some plastic off the windows, 3. Rough cleaning of some bathrooms, 4. Vacuum up some dust off the protective floor covering, and 5. Dusted the two kitchen sinks. I am extremely disappointed as I distinctly expected the walls to be dusted, floors to be cleaned and floor polish to be applied, and none of it was done. Communication. As I stated, the initial communications were good when they wanted to make a sale. After their extremely unprofessional job, PCS became extremely curt and uncommunicative. I had reached to them to give the feedback. They had sent another team of 2 for 4 hours to do what they can, but they were only able to clean one room at that time. Then they tried to blame us for dirtying the place the cleaned. It's just not true since they didn't remove the construction paper protecting the hardwood floors. How could they have possibly mop the floors.

I hired Post Construction Cleaning Pros based on the Yelp reviews. They did a pretty good job but…read morehad kind of a wonky experience. We're going through a live-in full-home reno. We were ready to hire a cleaning crew so I could unpack some things. After some back and forth via Yelp message they seemed to fit the bill. We booked them for a Saturday with a window between 1-2pm. The day of, the crew was nowhere to be found at 2pm. I called at 2:11pm to see if someone was going to be sent. The previous crew (a team of 2) had an emergency so they sent over a cleaning crew of 3 closer to 2:30pm which we were already frustrated about since they were late. I was also not informed the crew was running late and had to call to get an update. The crew was Spanish-speaking and I was able to get by with my limited Spanish. Towards 4pm the crew mentioned that they were told they were only supposed to be there 2 hours so I had to called PCCP to let them know the job was nowhere done. There was a lot of weird back and forth with the crew and no one seemed to know what was going on honestly. I had asked for a full construction post clean so I found it a little odd that the crew thought they were done after 2 hours. They ended up leaving around 5:30pm and it was good but not excellent. We actually had to jump in and help them at times to make sure the job was done in time since they seemed in a rush. After further inspection it looks like they missed the inside of a lot of our cabinets which still had some cement dust in it. They got MOST things which was great but if the homeowner has to jump in and help clean that's a problem. I received the invoice of Thursday the following week with a few weird discrepancies: - the start time said 2:00pm and I know for a fact the crew came closer to 2:30. I had a signature there for the start time but looking back I don't remember if I saw a time (was this written in after the fact? the lady didn't explain to me what I was signing and there was a language barrier) and I was so flustered they came late so I just signed it so they could start - the end time had my signature on it but both my partner and I remember saying out loud when the crew left -- "were we supposed to sign something?" So not sure if the crew forgot to ask me for a signature and maybe forged it............ It was an overall weird and frustrating experience. The crew was very kind but it would help if they could get by with some English, as I was not informed of what I would be signing when the crew got there. It was also hard to let them know they either missed spots or we'd like our "walls cleaned" (the cleaner seemed surprised when we had to remind him to please dust down the walls since it was post construction). Willing to give another chance and maybe it was just a bad day for everyone overall but you need to pay attention when hiring this company.

Sandra and her team have been cleaning our house in Oakland for about a year now, and before that…read moreshe cleaned my house in San Francisco for five years. I could not be happier with her service. Not only does she do an incredibly thorough job, but she is extremely reliable and even puts up with our neurotic dog! I highly recommend Sandra to anyone in the market for a house cleaning service. You will not be disappointed.

Sandra and her team have been cleaning our home for over 2 years and we have been very satisfied…read more They are reliable and very thorough - they take their time, and our place always looks great after they have been here. Sandra is also easy to communicate with via text, receptive to feedback, and flexible working around vacations and other schedule changes. Highly recommended!

Margie and her team went above and beyond cleaning our apartment. We've never gotten a full…read morecleaning since we've moved in here many years ago and the team stayed for as long as it took to complete the job. Nothing was left unturned and we could not be happier with the work they did. Great communication, price, and work! All in all, very happy. Would definitely work with Margie again for any future cleaning needs!

This was my first time hiring professional cleaning services for my home, and Margie & co. made it…read morean incredibly smooth and enjoyable experience. I requested a deep cleaning, and they certainly delivered! Margie and Hilda meticulously cleaned every corner, including places I rarely think about, such as behind the bed, TV console, and kitchen appliances. I was pleasantly surprised by their attention to detail in our 1-bedroom apartment. Moreover, we have a 70lb dog that sheds a lot, and they took extra care to ensure that we returned to a spotless space. I am truly grateful for their hard work and dedication, and I look forward to scheduling their services more regularly in the future.

I used this service continuously, twice a month, for seven years. My life situation has recently…read morechanged, so I am not in need of a regular cleaner right now. I wanted to write a closing review. The work is fast, professional, complete, and modestly priced for the Bay Area. When something was not being done the way I liked, they fixed it within 1 visit. Always. They came to clean when they promised. When they could not come, they rescheduled around my needs. They were incredibly flexible in accommodating issues related to the illness that took my lovely husband's life (cancer really does suck). This included changing schedules, cleaning products, vacuums, altering what they were doing, where they were cleaning, etc. The cleaners themselves are great. I got to know some better than others, but they were always hard-working, eager to please, and trustworthy. I felt confident and safe having them in my house. Like one other reviewer, the fact that most spoke Portuguese meant that I could not converse directly with them, but between pantomime and the owners, the work was done the way I wanted it to be. In closing, I cannot say enough about the care that Wilma and Fabio have given my family over the years, especially during my husband's illness and after his death. They are a gold-star company and lovely people. I would (and have) recommended them to friends and family!

Great service and Fabiano was super responsive! The cleaning was so spectacular and I had no…read morecomplaints

Valeria is awesome! We've been her customer (and friend) for 10 years. She and her team are very…read morethorough and always leave our place spotless. She has great communication and always comes when she says she will. She's also one of the kindest and loving people you will ever meet. Highly recommend!

They were very nice, and Valeria who runs the business was responsive, but the cleaners told me a…read morefew times they were done with a deep clean and I kept looking around and finding little bits of dust everywhere. Three stars because the manager offered me a significant discount based on the quality of their output. I still had to do some cleaning after, but I felt that they worked to make it right.

Fantastic results, way beyond expectations. It was a bit more expensive than I thought it would be…read morebut the house was a disaster area before they cleaned it, so I understand.

This company was incredible to work with. They got mold out of grout that had been there before we…read moremoved in and other cleaning companies weren't able to get rid of. The shower looked brand new in a very old house. Amazing service and super friendly team. I feel incredibly lucky to have ended up choosing this company. They weren't the cheapest, but worth the money as they accomplished things that other cleaners couldn't.

We just had an initial, deeper cleaning with Joel, Graziela, and Kelly to get started. They focused…read moreon the common areas of our home at my request. We're really happy with the results so far. Joel's initial walkthrough appointment made me feel much more confident that the quoted price was realistic, rather than estimates based on a few details over email/Yelp request. As a full-time working mom, having help maintaining a clean home is such a relief. While admitting needing that help feels a bit awkward and stressful, they put me at ease and made the experience feel comfortable and judgment-free. Joel was really easy to communicate with, the price is competitive, and I liked that I could pay by Zelle. We're now booked for every other week cleanings, so I'll share how things go over time.

Joel and Graziella are, quite simply, amazing. They literally left my loft shiny after a thorough…read morecleaning and also did the laundry and dishes. Plus they are pleasant to deal with and great at communicating availability, rates, etc. Happy to recommend their services.