I was extremely pleased with how timely, responsive, and professional they were completely a roof…read moreinspection and replacement estimate. They were completely honest and upfront about everything. I was very happy with how they put my best interest ahead of their own. I would highly recommend.

Warning! Osprey provided my 1st-ever terrible experience with a building contractor. Not only did…read morethey resist owning their many mistakes on my $26,000 re-roofing job - which took 5 months to complete because of their shoddy work that included installing warped & damaged materials - I believe they acted in bad faith &/or breached our contract in several other ways, including: 1. failing to provide a promised materials warranty & an itemized list of project costs 2. attempting to overcharge me several hundred $$ by unilaterally increasing the contract balance 3. replacing my home's original high-quality flashing with damaged, low-quality material 4. grossly overcharging me for materials to repair their own work 5. over/charging me for corrections ordered by the City of Pullman Protective Inspections Division after the company's work failed to meet local building code standards 6. accusing the city building inspector & wider office of ignorance and exceeding their authority 7. the owner's threatening to sue me & take my home. I have reported Osprey Exteriors to the Better Business Bureau and the state attorney general's Consumer Protection Division and might have to sue them to get my materials warranty.

We have used Cedar Ridge for several projects around our home including a new fence and major…read morerepair to our deck. Nathan is terrific to work with -- extremely knowledgeable, honest, and does beautiful work -- all at a reasonable cost. His crews are also a good reflection on his business. They are courteous, friendly, efficient and leave the job site spotless. Highly recommend!

This company is fantastic! The people are great, and the prices are fair. I highly recommend them.read more

Hello, My flat roof had previously leaked and caused damage inside. I needed to restore it badly…read moreand reached out to Rolling Hills Roofing and the guys out of Lewiston. Both companies were responsive and gave me a quote. But Nethaniel, with Rolling Hills Roofing took the time to show me pictures from the roof, listen to my concerns, and explain exactly what my options were. I felt really good hiring Nethaniel even though his product was a little more expensive than the other guy. Jesse, Paul, and the rest of the crew worked very hard every day. They talked with me about the process and explained things to my grandson, Thomas. They took pictures and showed me. I totally trusted all of their integrity and loved having them at my home so much that I miss them now that my roof is done! Nethaniel answered his phone or called me back every time I called with a question. He came by to check on the final product and even had his guys come back to make sure it was up to his quality standard. Don't even consider other flat roofers on the Palouse. These guys are the best. Highest recommendation. -Colista in Moscow

Classic Wood Floors & Carpentry did an excellent job of refinishing about 1100 square feet of old…read morehardwood flooring. The floors look amazing! The owner, James, has over 30 years of experience and his company serves surrounding areas including Pullman, WA. He scheduled the project in a timely manner and I would highly recommend this company.

We bought a house with a (beautiful) kitchen that Isaac originally put in, fifteen or so years ago…read more (The one on the homepage of his website.) I wanted a few changes, and ended up with something that looked absolutely seamless--like it was meant to be that way. He also did cabinets & counters for our new master bath, and full cabinetry to line a sunroom. It was such a pleasure to get everything EXACTLY the way we wanted it. The work is stunning and just gorgeously done. Couldn't be happier with my beautiful cabinets. They took a while, but were worth the wait.

Had Masters touch do some work for me recently. I have to say they are all some of the most honest…read moreand easy to get along with group of guys. I just happened to find one small imperfection and with out asking them to fix it 3 of the guys jumped in and offered to fix it. Thanks Masters touch, I will definitely recommend you again.

Great, timely, and professional service. I had a new garage door opener installed and door rollers…read morereplaced. My door was noisy and unreliable before and now with the new opener and rollers it barely makes any noise. If I have any future issues, I will certainly give Palouse Garage Door a call. Highly recommend!

I always try to buy local and sometimes it can be hit or miss. But Palouse Garage Door is a hit all…read morethe way. My garage door had a broken spring and the opener wouldn't raise the door. So my car was trapped. Their technician, Joe, came out exactly when they said he would, did the work in a professional manner, and was done in about 90 minutes. And the cost was less than expected. The service was top notch and I would definitely recommend this company.

Wouldn't you know our kitchen sink plugged & pipes gave out on Easter weekend with family coming!…read more Cobra Drain came out, snaked our drain (noodles galore) and fixed our sink...woohoo! He not only fixed it, but cleaned afterwards to my standards (a bit high...lol). I've already shared his number with others & TOTAL SATISFACTION!

We had a water pipe leak under our deck one Saturday, and Tony came to our house and helped us…read morefigure out what to do. He came back later in the week, after we had all our other lines located and help us fix it. Great customer service, very knowledgeable and friendly.

Not pleased with the way this company does business, and I didn't even do business with them!…read moreHowever, I can tell you from my only interaction with the owner Mike Hicks that the business is ran by someone who lacks integrity, ethics, and a sense of community. Because the weather finally hit spring, I took my vehicles to a car wash. And I didn't just get the wash that would take off the road grime, I did the $12 wash that would wax them. I went all out, which I normally don't do. I came home one afternoon, and my neighbor's rental house was having the front steps refinished. The wind was blowing toward my house. The driveway is on the right-hand side of our house, only 20 feet away from the neighbor's front steps. The worker was sanding down the old steps. All the concrete dust was flying toward my house and it was sitting thick on both my cars parked there. I was ticked. There was a CTI trailer sitting there. It had the phone number listed. I went and asked the worker if that number belonged to the owner. He said it did. He asked if there was a problem. I told him I wasn't pleased that all the concrete dust ended up on my cars. The kid was younger, maybe just a few years removed from high school. I told him he probably hadn't even considered the situation, that I wasn't mad at him... perhaps he hadn't been trained on this, but that I'd be talking to his boss about the need to add into the company protocol that, AS A COURTESY, neighbors could be advised so that they could move their cars. He apologized. Again, he probably didn't even know. I called and left a message for the company. Later that evening, about six hours after I called, I hadn't heard back. I wanted a resolution, so I called again. A man answered. I asked if he was Mike. He said he was. I introduced myself and said I was calling to try and resolve something. I mentioned that they were doing work next door, hadn't ever advised us as the neighbors that any work was going to be done, and as a result, our cars were covered in concrete dust. I was extremely polite, AT THIS POINT. "I just figured I'd be remiss if I didn't call you and instead just let this fester," I said. "What do you expect me to do about it?" he rudely replied. It wasn't just the words, it was the way he said it. Honestly, I was taken aback. "Well, truth be told, I thought it would be important for you guys to know so you could add this to your procedures, as a courtesy to neighbors," I said. "That's fine, what do you expect me to do about it?" he asked again, very curtly. "Well, you know? I was just trying to be nice about things," I answered. "But I spent $24 on these car washes, and because of you guys, they're filthy. I think having my cars washed would be a nice gesture." Not even a split second went by. "Well, you can forget about me giving you $24 worth of car washes, but what I can do is send someone over and blow off the cars." I said I didn't think this would clean the cars very well. "Sure it will. Most of it will come off if you just drive 20 miles per hour down the road. We get things off the sidewalks when we're done by blowing them off!" WHAT PLANET IS THIS GUY FROM?!?!? I countered by pointing out that if you blow concrete off a sidewalk, you're not going to see small residue anymore. But if you blow it off a car, that has nice glossy paint and a wax, you're going to see stuff that is still embedded, which you won't see if it is on the ground. "Well, that's all I'm willing to do... " he stated matter of factly. And that's when he put me over the edge... "... it seems to me," he said, "that this just isn't my problem. That's when I got pretty testing. "You know what? You know what makes the difference between a good community and a bad community? A good community has people who step up to their commitments and own up to things they do that are wrong. A bad community doesn't have that. I came to you in good faith, and because of your response about this whole situation, I now feel as though I'm living up to what a bad community is, because all I can think about is the phrase "proportional response." "What's that supposed to mean?" he asked. "Is that a threat?" "Yes, it is," I said. "Because of your piss-poor attitude, I'll be rewashing my cars, because the blower won't work, and then, I plan on going online and letting everyone know what kind of experience this has been." "You just go right on ahead and do that, see if I care," he said. "I can tell you don't care about much, thanks for nothing," I said, and then hung up. Just for fun, I took the blower to my cars. Yeah, took off top layer but none of the other concrete. Before it could set, I ended up rewashing my cars (the cheap-o washes this time). That night, the trailer sat there. Because I'm a bigger man then he is, I didn't let the air out of his tires. I didn't spray paint the side of it. I didn't do anything vindictive. I wanted to. But THIS is my proportional response.

The owner of this company is nothing but professional. As a crew boss myself, I know what it takes…read moreto keep the job running smoothly especially under pressure. It's all about having a dedicated hard working team that sees themselves as part of the company. After discussing many options for my project, Mike came up with multiple solutions and ways to make my difficult project a reality. I wouldn't have been able to accomplish the project without his expertise and he assisted every step of the way down to the minute details. Will definitely be working with his company again for my next project since my whole crew quit after Larry lost his eye. "Unsafe working conditions" whatever Larry.