Highly Dishonest Service reps Horrible Service Horrible Product
Due to their deceptive treatment of me I would give them a negative 1 star but the rating does not go lower.
Briggs & Stratton Corporation and Corporate People KNEW their engines in the snow throwers CAUGHT ON FIRE and STALLED OUT and WOULD NOT RUN,...and continued installing them for a LONG-LONG TIME in snow throwers!!!!!!!!
You don't find out until you actually need the equipment which is then TOO LATE for you.
I had the machine looked at and worked on at their authorized service center. After some weeks later I got the machine back and as you can expect the snow thrower DID NOT WORK and continued stalling and stopping when it was engaged in the snow. GREAT FIX Briggs & Stratton...!!!!
The manager in Briggs and Stratton call Center STATED TO ME THIS IS MY ENGINE that does not work,.... NOT Briggs & Stratton,... and IT IS MY RESPONSIBILITY TO FIX IT and according to them the machine that did not run and did not work and still does not is MY responsibility since they put their kit to fix it;.... WHICH may have stopped it from having fire shoot out the engine and carburetor BUT DID NOT FIX THE ENGINE.
The manager in Briggs and Stratton call Center as well as Briggs & Stratton could not be more dishonest!!!!!!!!!!!!!!!!!! read more