All of the employees were kind and explained the process to me to help me understand it..Shaquita…read moreand Lori were very well trained..Thank you

Had a water leak in my house and had service master show up. Was quoted $30 per fan and $100 for a…read moredehumidifier. I verified with Ed that this was the cost. So they place 8 fans and 1 dehumidifier. So basic math equals $340 from Ed's quote. Plus taxes and I assume some charge for the service but was never told the cost I would expect to pay a little over $400 after tax. Bill comes through email and it's well north of $900 for some fans and a dehumidifier for less than 24 hours. Stay away from these crooks. They don't tell you what your bill will be and when you call to discuss this they don't even respond.

The service was top notch! They were very helpful as well as punctual. They are truly the…read morecomplete package

Rarely do i say wow after a contractor. But wow. Above and beyond in every way. No mess, no…read morefuss. Got everything done better than expected. Highly recommend. Really happy with the job they did.

Great Communications, completed the project in a good time matter. Happy that the house is…read more Finished and looking great. They are hard workers until midnight when the house was done.

From the start of the process to the finish, it went very smoothly. I was also impressed with the…read moreprofessionalism of you and your team. Having worked with construction crews before, I think you have the best hands down

This is the message that I sent owner of company, this morning (August 2024). I chose to use the…read morecleaning services and trash removal service, that Big Country Movers offers, after they moved us. "You have kept your word, and done exactly what you said you would do, at every step of this move. For this, I am so grateful. Y'all have been completely dependable. You have a great company going, because of this." We used Big Country Movers for moving, cleaning of townhouse, and debris removal between Aug 3rd and Aug 30, 2024 for an across town move.

I would not recommend this moving company to my worst enemy…read more My husband and I are both teachers relocating from Abilene to Frisco. We hired Big Country Movers to load our U-Haul. I called around to different area moving companies because we needed a team who would have the equipment to move and secure large appliances and furniture (refrigerator, washer/dryer, sectional sofa, dining table, etc.). I was explicit about these needs on the phone when I called BCM the first time. I specifically asked, "Will the movers have a dolly?" and explained what needed to be loaded. The man I spoke to assured me that they would: "Oh of course, of course. We are full-service, professional movers. We will arrive with a dolly and all the equipment needed." Also, I should mention that I hired a four-person team. Only three of them did any work. The fourth, as I mentioned, referred to himself as a "supervisor" and he had a clipboard. On the day of the move, a tiny car pulled up at 12:06 (our window was 8-12) and four guys got out, no dolly in sight. My husband and I immediately asked them about this, as there was no way to load the large items without one and we had specifically requested one. (Also, who ever heard of professional movers arriving to a job with no dolly?) The supervisor said "oh yeah, well its being used at another job right now, it won't be ready for an hour. Someone will go pick it up then." So for the first hour the movers had no dolly. And then one of them had to leave to go pick it up and drive it back to us. The remaining two guys loaded boxes while waiting, which does not take long. Especially since they gave no attention to how the boxes were loaded. Many of our fragile items were loaded on the bottom, and the boxes were not braced. They literally stacked them in leaning towers with things like china and dishes on the bottom (boxes were labeled FRAGILE, DISHES) and heavy boxes of books on top of them. Oh, I should mention they loaded our dresser VERTICALLY AND ON ITS SIDE (please see photo--in this photo you can also see one of the towers of boxes). Our couch was wedged in diagonally. I regret not taking a picture because it was truly something to behold. We purchased a stack of 12 furniture pads, NONE of which were used. The movers who unloaded the truck found all of them shoved in a corner in the back of the U-Haul. Literally, wadded up and shoved into the back. All of our furniture was scratched and damaged. Every single piece. They were not wrapped (with the exception of the drawers on the sideways dresser), and again, the furniture pads were not used. The company who unloaded us (The Move Pros--they were awesome) were appalled at the way the truck was loaded. The first thing they said was "I hope you didn't pay someone to do this". They actually encouraged us to contact BCM about their horrific loading job. When we called BCM to tell them this, they said it was our fault for moving "so far". As if us moving 3 hours away (yeah, not that far) somehow retroactively caused them to load the truck poorly and prevented them from using furniture pads or wrapping our solid wood dining room table. When we questioned them about clearly marked fragile, lightweight items like dishes being packed UNDERNEATH heavy boxes of books, the guy literally said "let me explain how boxes work". I should mention that they first time I called, when the owner wasn't on the call, the supervisor admitted that the job was "trash"--yes, he used that term, and said there was no excuse for the way the truck was loaded. He suddenly changed his tune when the owner was on the phone and they spent 20+ minutes blaming us for how the truck was loaded. Even going so far as to say that we should have "made suggestions" if we didn't want it loaded that way. I know I said I wouldn't recommend this company to my worst enemy, but if a masked marauder ever murders my entire family I will exact revenge by recommending Big Country Movers for his next move.

Excellent quality, value, customer service. I highly recommend this company's service!read more

I have some residential and commercial rentals and have used Bunton Roofing several times and will…read morecontinue to do so in the future. John is very knowledgeable, attentive and may be the most honest person I've met. It really is nice to have such a major transaction with no worries at all

Ok!!! So I got a deep clean from them about a year and a half ago. I am getting every other week…read morecleanings now. I called last minute to get a deep clean since my in-laws are going to be here this week. They were able to squeeze me in. The cleaning is always top notch!! They use thieves which is more of an organic style cleaners. Unfortunately my allergies don't like that. But they have no issue using my nasty chemicals. (Crazy right). They just left my house and it is so beautiful!! Todd, Erica and Victoria are so great!! They had such a great time with my dog too. Love this company, the owners and the staff!! Amazing work and amazing customer service!!!!

We used TNP for almost two years with pretty good to great service, but cleanings and customer…read moreservice experience have gotten gradually worse and more frustrating until I called uncle and had to give them up. To be fair, think they are short staffed. Though I would have recommend in the past, sadly, would not recommend at this time.

Perry's power washing was amazing. I called about five different power washing companies in…read moreAbilene. All of them wanted me to send them measurements, pictures etc. Perrys was the only one that said give me the address and I'll get you a quote. He did just that and the next day completed the job. He did great and was ZERO HASSLES!!!!!!!

Matt did a great job power washing our chimney! He's very professional and his customer service is…read moreawesome. Would highly recommend him. He is the only power washing company who answered my phone call when I was trying to get a quote. Thank you Matt!

Derek and Houston worked all day to get our AC up and running! They were pleasant and polite and…read morestayed late to get the job done. We greatly appreciate their help and for Shannon, the owner, for checking in and working with our warranty company to get the repairs approved. We highly recommend Cross Country Mechanical for HVAC repair!