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    Bridgeway Towing

    1.0 (1 review)

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    11 years ago

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    Quad City Towing

    Quad City Towing

    (8 reviews)

    Jacob picked me up a few minutes after I called. I was expecting to pay $125-150 but it was only…read more$100. He was pleasant and helped me determine where to have my car towed.

    GO ELSEWHERE. I called this company for what I foolishly assumed was a fairly straightforward…read moretransaction: take broken truck, put truck on tow truck, bring truck to dealership. Apparently I was asking them to split the atom. Their intake person accepted the tow without bothering to get my name, payment information, or apparently enough information to complete the tow they had just agreed to perform. They obviously had my phone number--I CALLED THEM--and I also gave them my license plate number. Yet somehow they arrived at the dealership unable to tell them who the truck belonged to or give them my phone number. That's impressive. Miraculously, they managed to locate my truck. They even managed to find the dealership. They successfully transported one to the other. Then, approximately six feet from accomplishing the entire purpose of the business, they were out of ideas. Apparently nobody thought: "Hey, maybe give the dealership the phone number of the guy who called us?" Nope. These logistical visionaries had a better idea: TOW IT BACK. So their botched intake created a completely unnecessary second tow--which, in a breathtaking coincidence, I was expected to pay for. Then they wanted to charge me AGAIN to take it back to the dealership. Now we're getting somewhere. Screw up the intake. Fail to complete the job. Charge the customer for the failure. Then charge him again to fix it. Say what you will about the towing operation--the billing department appears to be functioning beautifully. When I challenged this nonsense, they accused me of avoiding payment and they repeatedly insisted they'd left me "multiple voicemails." Except they hadn't. Zero. Not one. I checked. Apparently their voicemails are like their successful deliveries: they insist they exist, but I couldn't find one. I finally paid for two tows just to get my truck away from this circus and hired their competitor to finish the job. And somehow, without a task force, a strategy session, or intervention from the National Guard, the other company managed to: pick up truck tow truck leave truck. Remarkable. Scientists will be studying the breakthrough for years.

    Kendall Towing

    Kendall Towing

    (17 reviews)

    Donavan saved the day! He communicated thoroughly prior to arriving and confirmed my vehicle was at…read morethe destination. If only the City of Moline were as organized. I watched them pull up and patch the crater that popped my new tire (intersection of 7th St and 42nd Ave Dr) while waiting for the tow to arrive. I appreciate Kendall Towing and their assistance with sorting out the situation.

    I was heading back home to the western suburbs from eastern Iowa on I-88. About halfway there my…read morefan belt shredded so I had to pull over into the small town of Lyndon on a Sunday morning, 88° out. I called my Roadside Service who said they'd get someone there soon. Numerous calls/texts back kept telling me different arrival times. Four hours later they finally texted me the number for Kendall in Rock Island and said they were on the way. I called Kendall and spoke with a real person, Kaylee, who was pleasant and helpful and said that Dustin, the driver, would be there soon. Sure enough he arrived and was helping another motorist he stumbled upon who was struggling to change a flat. He soon got my car loaded and we headed east to my dealer to drop it off. He knew exactly where he was going and drove safely the entire trip of 2 hours+. I was worried that a driver on a hot Sunday, 3 hours from home, would not be a joy to ride with, especially a guy 40 years younger the me. My fears were completely wrong - his attitude was so upbeat he made me forgot about the awful day I was having. We had a great conversation about many things, i.e. his different jobs, my different jobs, his goals and work ethic, his new son at home, etc. He dropped me and my car off and was still in an upbeat mood facing a 3 hour drive back home just before dark. To close a rambling story, I was stranded far from home and Kendall came through on a Sunday with supportive, friendly people who did the job better than I could have hoped. Call them, they are professionals when you will most need their services.

    Bridgeway Towing - towing - Updated October 2026

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