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    Bridgetown Hardware & Supply

    5.0 (2 reviews)
    Closed 8:00 am - 4:00 pm

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    Services - Bridgetown Hardware & Supply

    Knife sharpening

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    2 years ago

    Great service and knowledgeable staff. Surprising amount of inventory for the size of the store.

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    11 years ago

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    The Home Depot

    The Home Depot

    (21 reviews)

    $$

    Westwood

    Disappointing and Unprofessional Service…read more I had an absolutely terrible experience at The Home Depot on 6300 Glenway Ave in Cincinnati, OH, today. I visited around 4:30 pm, needing a 3-foot section of galvanized chain. When I asked an associate in the doors and windows section for help, he was immediately rude, telling me "come on man" as if it was a burden to assist me. He was obviously annoyed and continued to ignore me, scribbling on a piece of paper, despite my polite request. After waiting with no response, I approached the main desk where three associates were seated. They promised to send someone to help, but after waiting another few minutes at the chain aisle, nobody showed up. When I returned to the desk to follow up, I was told--incorrectly--that help had already arrived 15 minutes prior, which was simply not true since I hadn't even been in the store that long. Eventually, the same rude associate was called over. He walked toward me, muttering insults. Both him and another employee attempted to cut the chain but failed. Frustrated, the first associate threw the chain on the floor and loudly cursed, then stormed off. I asked the second associate for a tape measure, and while the machine appeared to be working, I was told I was not allowed to use it. When I asked to speak with a manager, the associate argued with both me and another customer who tried to help. The manager, Amanda, showed up and did nothing but defend the rude behavior of her staff. Finally, another associate was able to cut the chain with no problem--something the others could have done from the start. Amanda then followed me and told me to leave the store as if I was the problem. This experience was unprofessional, hostile, and completely unacceptable. Amanda, the manager, fostered a culture of disrespect and antagonism rather than customer service. I am a regular customer who visits often, but I have never encountered such rude, unhelpful, and downright aggressive behavior. The management and associates involved should seriously reconsider if customer service is the right career for them. I demand that Amanda resign for promoting and defending this outrageous behavior. Home Depot should not tolerate staff who treat loyal customers this way. Avoid this location if you value basic respect and competence.

    Do not trust management or their outside sales people IE windows. My review on another site the…read moremanagement responded with a fake link to file a complaint. When I called the store and left a message he never returned my call Downingtown location. I can literally stand in front of my windows and feel the draft. I specifically told the salesman $$$ was not an issue and he sold me crap!!!!!!!!

    Bridgetown Hardware & Supply - hardware - Updated May 2026

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