We have had Gene Morgan Insurance Agency handle our insurance for over 40 years. They have never…read morefailed us. Sandra Yniguez has been our agent for several years and she is absolutely fabulous. She is responsive, detailed oriented, and always has our best interest in mind. I highly recommend this agency to bundle up your insurance coverage.

My homeowners insurance policy was coming up for renewal with a 27% increase. So trying to a smart…read moreor aware consumer, I was do comparative shopping. Little was I aware that I live in a fire zone causing many insurance to sly away or offer extremely high premium policies. Using Yelp service to solicit vendor quotes, Michelle Morgan from this agency responded to my request. She came back with a very reasonable quote. Throughout the process, she answered my many questions and she made some recommendations. I appreciate her responsiveness. If you are shopping for insurance, I would highly encourage you to give Michelle and this agency a call. I believe they will do their best to satisfy your needs.

I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Best person to call for umbrella insurance!…read more Joe was easy to talk to, knowledgeable of available options, and answered emails. He gave me a great quote with a highly rated insurer. Whole process took 2 days. Save yourself alot of time, call Joe Peterson in San Ramon.

Joe was very responsive and assisted in getting me quotes for my homeowner insurance quickly. The…read morepolicy he provided had better coverage for a lower price than what I received with another agent. He was answered all the questions and addressed the concerns I had regarding the policies.

I was working with Michael Tran, who went above and beyond to help me with my policy. I was at the…read moredealership until 9 p.m., and I was shocked that he was still able to assist me that late. I felt truly appreciated that he went out of his way to help. It was probably the fastest service I've ever experience...He tookk the time to clearly explain my coverages instead of just giving me a price and having me pay like my previous company did. Thank you.....I will definitely be sending business your way.

Daniel Santos is terrific insurance agent. He even works on weekends! He responds quickly to my…read morequestions and is always on hand to help me especially with tech stuff. Very knowledgeable and super helpful! Thank you Daniel!

Joe from Peterson & Grantham helped me navigate a complex home insurance search after my renewal…read morepremium jumped significantly. I was comparing multiple carriers and brokers simultaneously, and Joe stood out for his responsiveness, attention to detail, and willingness to dig into the specifics when I had hard questions. He corrected data errors quickly, explained coverage differences clearly, and got me bound on a CIG policy with better coverage than my prior Travelers policy, saving me over $1,000 a year in the process. Smooth from start to finish. Highly recommend.

Joe is great! Super responsive and knowledgable and helped me find a policy for a home that is a…read morebit harder to insure.

This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

What an exceptional agency to work with! Donna and her associates are always 100% supportive for…read moreour insurance needs. A delight to work with!

Donna was a pleasure to deal with. She was very patient and took the time to explain my policy.read more

Mike, Frank and Miranda are the best. They are very friendly, professional and go the extra mile…read moreto help in all situations. I highly recommend them for all insurance needs.

Frank takes care of me every time I need help. He connected me with an efficient glass company…read moreimmediately when my car was vandalized in front of my house! This agent is knowledgeable and kind. Thank you, Frank!

Lidia was exceptional. Very knowledgeable and answered every question I had. With that in mind I am…read morevery satisfied with her service. This made it easier for me to switch insurance companies. And believe me I was with the previous company for a long time.

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.