I really wanted LP to be better than this rating. - Is it…read moreclean? Seemingly yes in the public areas. - Are there basic systems to make sure your loved one in Independent Living (IP) isn't found dead days later. Yes. - Other than that, it is so very challenging to provide a review of all the issues related to: -- lack of follow-through by IP staff with family caregivers, -- lack of the same by the medical department, and even more so when (gosh forbid) your elder has to go to Rose Court because RC and Medical don't seemingly share data on your loved one. (BTW, the emergency care team at RC is great in and of itself.) Keep your loved one away from the live-in side of RC except for those in deep need of 24X7X365 help. It's a lock-down unit. --lack of staff owning up to/ responsibility not doing their jobs Are the grounds lovely, yes. Is the food really a 1/2 step down from anywhere you don't want to eat again, yes. The local HS kids try to provide good service but fall short. I will admit it can't be easy on the dining room managers to manage the quality of food delivered, food prep itself and training kids in hospitality to serve seniors. And all this for a $250K* buy in (1bdrm) plus ~$2K a month rent with one meal included. Lots of activities are available but I can't speak to the quality. 90% returned to estate when resident dies. *Price from about 5 years ago so this has probably increased. I'm just so frustrated. It's too late for my person to leave because it would be too much disruption. I will keep on advocating and try not to lose my mind. For whomever reads this review, survey all the options and if LP keeps rising to the top then know you will need to be your person's absolute advocate at every turn, with every interaction. Get yourself a notebook and keep it with you to track every interaction.

My mother liked living at Linden Ponds, but we (her adult children) all think the place is a huge…read morerip off. Their commercials are very misleading. Linden Ponds is "independent senior living." You put up a huge sum of money to move in, and then pay an outrageous monthly fee that amounts to a condo fee, with a meal plan thrown in. The food is mediocre at best. How they can possibly justify their $4,000+ a month fee (when you've already given them hundreds of thousands to pay for your apartment) is a mystery. They put my mother, who has dementia, in an ambulance one day and NO ONE CALLED ME. My mother was on a gurney in the hospital, alone, for 12 hours before a nice nurse took pity on my Mom and helped her to call me. I would have rained hellfire down on them for this, but my mother was still living there and I didn't want them to take my fury out on my Mom. Mom is at a new place now where for NO deposit and a bit more each month she gets three meals a day, laundry, and housekeeping done for her. Linden Ponds charges extra for EVERYTHING. It was a very happy day for me when we drove out of their, never to return.

We were referred by Jeannine Callanan and she she absolutely had an instinct for what was right for…read moreus. You can spend days and weeks looking for the right place for an elderly friend or relative, but once you look at Tockwotton, the choice is obvious. Challenging perhaps on pricing depending on one's means, but it's worth it to me to place my mom in an environment that makes her WANT to live (and eat and engage) and not have her in a 'cost-effective' facility the makes her NOT want to live. And Michael and Monica have been outstanding. We are just starting the process and are hoping it all works out. But bottom line is, if she ends up somewhere else, Tockwotton was our first (and really only) choice. Anything else will be second and not what we hoped for. Tim

Loved attending the outdoor concert by The New Providence Big Band on this summer night. The…read moreweather was perfect with a breeze off the water. It is very impressive to have such talented world class musicians perform to make this evening magical.

Imagine giving your physically healthy, eighty-five-year-old mother to alleged professional…read morecaretakers in late June and paying $8200.00 per month only for her to wind up in the hospital dehydrated just when the bulk of the money is running out and PACE funds are going to start in late August? If a family member paid themselves $8200.00 out of their relative's bank account then that person suddenly became ill, that person would be suspected of elder abuse, but if you are an assisted living facility, it is business as usual and rationalized away as natural because the person is old and has dementia. This woman entered the physically healthiest person in the facility, even more fit than some of the staff, and left wheelchair bound the rest of her life, left too weak to survive for long after leaving. The hospital stated that she did not have a UTI and could determine no other causes. Prior to her admission to Windrose, my mother did not even let a stroke stop her and bounced back. So how does a person get dehydrated? Windrose at Weymouth controls every aspect of a resident's environment and what they eat and drink. Do people get dehydrated if they are not given enough water or their room is too hot? I've requested that the appropriate authorities investigate since there is no medical explanation, but I've heard nothing back, so I'll probably have to do more by going public. Dementia destroys the mind and ultimately the body as it forgets how to function, but not this quickly. On a pure business and logistics level, the only competent people were Taniesha McAllister, who had to fix numerous billing errors and Windrose at Woburn's inability to return a security deposit to me when my mother transferred, and Melvin Santiago, the maintenance director who treated my mother's belongings as if they were his own. While I did not meet everyone in the facility, it was astounding that they were unable to spell my mother's name correctly, which affected the paperwork at the hospital, have my phone number incorrectly listed in their records and would claim that they could not reach me even though numerous Windrose employees called and texted me all the time, could not provide the correct paperwork for the lease and other items for months, provide the correct amounts due before moving in or answer direct questions correctly about how public funding would work. They only gave clear answers when the money ran out, and while only God knows the intent of a person's heart, they could have been playing a shell game to get all the private funds while they were available. Even though I saw these red flags, based on experience with Windrose at Woburn and other places, I figured that some people are better with caretaking than business and tried not to hold it against them. My mom will soon die because I trusted them to be good at something. Do not make the mistake that I did. All the money seems to go to Windrose at Weymouth with little of the responsibility. If you are considering an assisted living residence and it has the name Windrose or HallKeen attached, think overpromise, underdeliver....with grave consequences. I would only recommend it if you hate someone and want them to become debilitated as soon as possible. I plan to review Windrose at Woburn so if you want to find out how this story began, please check to see if it is up.

Sunrise, Cohasset, is a lovely well kept facility with a caring staff and management. We placed our…read moremother there feeling confident that her needs would be met in a professional manner. We have no complaints regarding my mothers care. She was a resident for over 3 years. Upon her death we were saddened that no one from Sunrise contacted the family in any form. No condolence cards, no phone call and no one in attendance at her service, held less than 3 miles away. The last contact with anyone from Sunrise management, local or national , was a final bill. We will not be considering Sunrise as a placement for any other family members. There are many other options available in the area.

From the owner: At Sunrise of Cohasset, we take a holistic approach to senior care, where everything we do has our…read moreresidents' specific wants and needs at its core. From support and peace of mind to personalized programming, we focus on your individual wellness and well-being so you can live exactly how you please. For more than 35 years, we've been committed to providing seniors the best possible support, rooted in the latest research and theories of aging.

I have known Karen Halloran for many years, and she knows much about many aspects of senior/elder…read morecare. The Current Beverly is so lucky to have her as their sales director. The Current Beverly recently has been renovated and has such scenic views along with an amazing location in the heart of Beverly. You are able to walk to many places in the area. It has a very home-like feeling and seeing some of the residents so engaged was heartwarming. A nice Assisted Living in the North Shore area.

From the owner: Experience The Current Beverly’s enchanting blend of coastal living and elevated charm. This…read morehistoric coastal senior living community offers Independent, Assisted Living, and Memory Care, combined with prime comforts and the industry’s best wellness services. Our intimate community is located in thriving downtown Beverly, MA, with its rich history and picturesque beaches. From stunning living space to rooftop concierge decks and local restaurants just steps away, The Current Beverly has all the convenience of downtown tucked away right off of historic Cabot Street, all within an hour of Boston. Enjoy top-tier amenities in a caring community you’ll be proud to call home at every stage of life.

Fabulous place with kind, caring staff. It has so many things put in place for people with…read moreAlzheimer's and dementia. There are activities all day long. My mother has done so well here.

My mother just passed away at this facility. The care was fantastic. The place is clean and calm…read more The staff is consistent and very compassionate. When my mother was in a rehab facility, the staff visited her frequently on their own time. They wept with us when she passed. If your loved one is on the North Shore, this is the place.

I have never seen an assisted living facility that is so beautiful, clean and with such competent,…read morecaring and friendly staff. My aunt moved in during this past year and she is absolutely thrilled with her new community. Great food, great activities inside and outside the building, fantastic apartments. I couldn't imagine a better place for my aunt at this stage of her life. Thank you Residence at Vinnin Square for everything you do for my aunt. I live in Arizona and it is very comforting to me to know that she is so well cared for. I only wish I could give it more than 5 stars.

Exceptional from day one and continues to be a leader in the community. I would recommend this…read morefacility for any/all friends and family as they took great care of my uncle and aunt for a number of years. They took time to engage them both in the daily activities and were eager to assist in every aspect of their lives. I commend everyone in the facility especially the director, Sue McKenna and Mary Beth at the front welcome desk daily. I would never consider anywhere else if the need for a facility comes up again. This team sets the bar and the food, activities and more are the best in the industry. Thank you all for a job well done! Regards, Joe V.

My mother recently moved to the Avita ward from another assisted living facility. I cannot even…read morebegin to express how happy I am that we made this change. My mother was not being cared for very well in her assisted living facility so I was desperate to make a change but only wanted to make that change once. My mother has thrived since moving to Laurelwoods. The staff are truly fantastic - you really feel they care about the patients and that they truly enjoy their jobs. This is reinforced by the caring, competent and engaged management team. My mother is happy every time I speak with her which makes me in return very happy. I would recommend this facility to absolutely everyone and anyone who needs good quality care. Hands down the best decision I ever made for my mother!