This place was the greatest in Shadow Creek area at least 5 years ago. Obviously, when a school nutritionist left, we noticed that school began to feel a little strange and began to slowly feel worse and worse. Despite sending my children for 5 years, but the curriculum coordinator said me " Who are you?" when I was asking some questions about my oldest child's class. Then the former director left without farewell and was not explained well to the parents. Around that time, they began to have so many fund raisers with goals that came sounded a little more like a demand than a goal. For teacher appreciation week I prepared some gifts for my child's teachers, somehow a lady who I have never told me "I am also your child's teacher", she sounded like "why you do not give me gift as well". During pick up one day, I could not find my child in the classroom. And some boys had made a circle in the corner of the classroom. Looking carefully, my kid was hidden and kicked by those boys, but the teacher did not stop this. We began to notice a higher turned over rate with the teachers. Regarding the tuition, we never had an invoice or portal for us to check our account balance without asking them, this didn't bother us much as we kept track of payments and extra fees on our end and everything matched up fine. Then out of the blue we received a notice that our account was short and needed to be paid soon to avoid a late fee, we checked though our records and everything seemed to have matched up. After requesting some of their records we found out that we were charged extra one week without notice and one of our payments was entered incorrectly.
During the COVID-19, we were notified that a teacher was infected, although the teacher was not my child's teacher he still came in close contact with them, and they asked us quarantine for 2 weeks or get a negative test result. I am an essential worker and we need daycare. Why BPA did not shut down for 2 weeks? I saw some children was playing outside during the time and another teacher enters randomly the classroom despite COVID-19? What practice do all teacher have for COVID-19? Anyways, they made our life difficult and bothered us with the obscure tuition policies, school plan and late fee etc. My child's elementary school is far BPA and recently they announced that there is no shuttle to pick up from elementary. Also Alvin ISD says "online school" this fall. I know nobody knows the plan, but their annual school fee during was still listed as non refundable during the beginning of COVID-19. Despite we paid annual school fee, we decided to move to a new daycare. There is a very clear way to see the tuition fee, great communication between parents and teacher/school. I regret that I should have moved out here at least 1 year ago. But I know there are some good teachers who I and my kids love still be here thus, I put 2 stars. read more
