If I could give this place zero stars.....it was just a lackluster experience from the moment we…read morewalked in to the time we left. Which was sad because we were supposed to be there to celebrate my son's 13th birthday. He was excited to try this place out. We drove over an hour to be disappointed. First we walk in an hour after opening on a Sunday, place was empty.......we walk right up to the counter and I tell the girl that I had looked the pricing up online and I knew I wanted to do the 3 race, game card, and k1 membership pass for 3 boys. She gave me a blank stare and then said oh you mean 2 race. Ok. Rude. But ok yeah that. She proceeds to ask the boys had they ever been there before. 1 of my sons friends says yes. So she goes you need to go check him on the computer with a waiver first because he has a membership so you won't pay for that part for him. Here I am thinking oh she is being helpful after being wrong. I smile. We go to computers do the waiver for 1 boy as instructed. We go back to the counter now 2 more groups have come in. We have to wait behind 1 group now since there is only one cashier/check in person although there were at least 5 other staff in the building including a manager. Anyway after we wait for that group to check in. I step back to the counter and THEN she proceeds to tell me oh you didn't do the waiver for the other two. I'm like you told me to do it only for the one that had been here before. So again we step out of line and go BACK to the computers. At this time I'm starting to get annoyed. By this time more people are coming in, so now my boys will have to wait behind several big groups when we arrived before ALL of these people. When I finally get back to the counter.....all boys are checked in. She got RUDE again. And wanted to loudly explain pricing to me and make sure I knew that the boys only got a $10 game card for what I was about to pay. Like VERY loud. I didn't hear her do this with any of the other groups that checked in before us and I hate to say this.......none of them were my complexion. Never once was I rude or matching her volume or tone. We actually walked in that place happy because we were supposed to be celebrating. Well anyway it didn't stop there. Once we got checked no instructions were given on what to do next outside of the girl at the counter giving me my receipt and their game cards. So my boys walked over to where you line up to go on the track and yet another employee was RUDE to them by telling them to back away from the gate and wait for someone to call them. They are EXCITED to be here Jeesh, so then after she yells at them they come over to me saying they not going to let her ruin the joy. They finally get called to race and all the boys are overwhelmed after the employees stopped the cars several time or slowed their speed down all during the race. Then in between their first and second race we went to their "arcade" which only has 12 games......which none of them are less than 40 credits for 1 game. $10 gets you 200 in credits. While one of the boys was in the process of playing a game they got called back for their 2nd race. It was EVEN worse than the first one. We decided to opt out of trying their food and went somewhere else to grab lunch. 0 stars would not recommend.

This place is so much fun! Expensive but fun! They had a full bar with fairly decent food and…read moredrinks and the cars were actually fast! We had a great time!

While attending my daughter's AAU basketball tournament in the area, we decided to take the team…read moreout for some fun during the weekend. Andretti will be coming to Durham NC soon and I'm glad I had a chance to experience it first in Marietta. This place is huge !!!! It's a full entertainment center that features Laser Tag, Arcade, Bowling, Indoor Go Karting, dining and a Sky Bar. My daughter and her team really enjoyed themselves. The Sky Bar was my favorite part ! Us parents enjoyed cocktails and beers while the kids enjoyed Laser Tag and Go Karting. My daughter shared that their Go Karts were the fastest she's experienced. Customer Service here was excellent. Looking forward to what the Durham location has to offer.

This was a very disappointing experience. This location has degraded in a shocking way. We have…read moreattended many times in the last two years. However, at the latest birthday party my child attended here it became obvious that the staff member hosting the group should not be working with children. She was repeatedly rude and unhelpful when my son asked questions or needed assistance, including when his helmet became stuck. She was so aggressive and unprofessional that she made him uncomfortable to the point where he didn't feel safe asking for water. I ultimately had to pick him up early. It was overcrowded with people colliding in the arcade area. Many arcade machines were broken, some of the laser tag blasters are broken, there were multiple police cars outside the entrance at the time. the environment did not feel well-managed or family-friendly. Given the high cost, I expect much better care, professionalism, and attention to children's safety and comfort. I would not recommend this venue for kids' parties.

We will truly miss this place. It was a staple in the community and we loved to go here for a…read morefamily getaway on the weekend. Yes, it has seen better days, but we didn't want it to shutdown... The go carts were the best part about the place. Now i will have to drive all the way to Pigeon Forge just to take my son go carting... if places similar keep shutting down, the crime rates will continue to rise due to the youth not having fun or affordable things to do... Where do the times go...?

This place is fun it has a waterpark,arcade,go-karts,and golfing. I'm sad this place is closing…read morepermanently on Sunday this place was my childhood

Ok this place is cool. Mostly for the younger crowd but I couldn't find anyplace to have a drink…read more Some classic arcade games, some newer games, and pool tables. Service is great, very friendly. They say sometimes they have board games, dnd, magic cards, and even pool tournaments. Drink prices arent bad and the bar is well stocked. Very cool place to hang out

I came here when my company held a fun 3 hour employee social event. I found street parking just…read moreout front and I think others said that they found a nearby parking lot. Joystick Gamebar looks like it's been here a long time. There are two main areas: The bar is in the main area where people enter, and it has a many old school games that were commonly found in video game arcades from the 1970s through 1990s, and there is another big room with lots of chairs and couches, and a lot more quirky decorations scattered throughout the room. Outside food was catered, so I wasn't aware that Joystick Gamebar also sold food. The video games were fun. Although one of our directors brought lots of rolls of quarters, one of the managers made it so that all of our employees were able to play the games without inserting any quarters. This was probably a great thing for us, since I noticed most of my colleagues were really awful at playing video games. One of my favorite video games, Galaga, was available, so, after getting killed early in the game a few times, I ended up being on the high scores list! Had a fun time!

Family had a blast here. (Kids hated the sunny weather though). We enjoy the mini golf course and…read morethe arcade area. Staff was cool and helpful when we had our money taken by one of the machines. Definitely will be another visit when it's cooler outside

If I could give negative, I would have! TERRIBLE! Terrible! Terrible!…read more This was supposed to be one of the happiest days of the year -- my little nephew's birthday. Instead, Mountasia turned it into a complete disaster that left us stressed, embarrassed, and heartbroken. From the start, it was chaos. They wrote down the wrong date, so when we arrived, it looked like we were the ones unprepared. Imagine showing up with excited kids and family only to feel like you're the problem when you did everything right. The party room wasn't ready until an hour late, the food came out way behind schedule, and the cake -- the centerpiece of the whole celebration -- was delayed so long that some guests gave up and left before even seeing it. The children were restless, confused, and disappointed. There was no service whatsoever. We didn't get the water bottles we paid for, staff disappeared when we needed them most, and instead of enjoying the party, we were running around begging for help. I couldn't even focus on the kids. My heart sank when my nephew fell and started bleeding because I was busy chasing staff down instead of being there with him. That's the kind of day it was. To make matters worse, when the food finally came, staff acted like it was a burden to serve the chicken we had chosen. They literally said, "Most people just order pizza." If you can't serve what you advertise, then don't put it on the menu. We paid for it -- we deserved it without the attitude. Even something as small as buying a plush toy turned into a 30-minute wait at an empty register because, apparently, "they're short on staff." And the final blow? My sister called management afterwards, desperate for some kind of acknowledgment or apology. Instead, she was mocked. They told her she "wasn't clear," sarcastically wished her "good luck getting a refund," refused to give their names, pretended to be managers, and then hung up on her. Who does that to a parent after ruining a child's birthday? I cannot express the disappointment and sadness we felt. We paid for a party package, but what we got was stress, humiliation, and tears. My nephew deserved joy, laughter, and celebration. Instead, Mountasia took that away from him and from us. Please -- if you love your children, if you respect your family and your time, stay far, far away from this place. They don't just ruin parties, they ruin memories that you can never get back.