I have never been more let down by a business than I was let down by Best Life. Run away from this…read morebusiness. Everything seemed really great BEFORE I had tenants, there was lots of open communication, she explained everything. I felt like we were partners. But then as soon as I had people interested in the house, I had NO INFORMATION given to me about any of the financials. I was not privy to their lease agreement, the amount of the deposit, anything. I was also not given any information about when payments would be disbursed until I reached out and asked. This didn't feel like transparency. I was finally given my first payment 12 days after tenants moved into my house. I received a very small fraction of what they paid on move in. This was expected! Expensive, but expected. What was not expected was the re-key fee that Best Life charged me. I left complete sets of keys, there was no need to charge me the rekey. This shouldn't have been a big deal, but I received nothing but defensive communication in response. No apology. She offered to remove the fee but didn't apologize, when I explained why I was frustrated she FIRED ME. That was it. I would have loved for this to be a great experience with no hidden fees--this business advertises pricing transparency--but instead, on my very first disbursement there was a hidden fee. Disappointing to say the least. ALL I NEEDED WAS AN APOLOGY, INSTEAD SHE FIRED ME. I have no idea what will happen to my poor tenants.

As a tenant, it can be hard to find a property manager who is timely, kind, and responsive - we got…read moreso lucky! Noelle was professional and went above and beyond to ensure our rental experience was as smooth and comfortable as possible. Highly recommend!!

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Unresponsive and unprofessional. Lagging in time to get…read moreanything done. Defiant attitude does not serve them well.

Currently a tenant for one of their properties for over a year. At first any issues and questions…read morewere handled professionally and promptly. Unfortunately, we currently have two different ongoing issues that have been ongoing for several weeks without any responses or updates. 1. They refuse to properly address consistent illegal parking on their property for over a year 2. One of our recycling bins has not been picked up for over 5 weeks (Zero updates since week 2) It seems when issues are too inconvenient for them enforce or solve they would rather stop responding entirely instead of taking accountability and responding to their tenants.

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

Sometimes the best land lords are the ones you don't notice. And I barely noticed Lisa... and I…read moremean that in the absolute best way possible. I never noticed Lisa being hard to get a hold of because she never was hard to get a hold of. She responded to my messages and concerns very quickly and professionally. I never noticed things around the property broken or not well kept because they never were broken and were never not well kept. The property was regularly maintained and if anything did break Lisa made sure it was taken care of quickly. I never noticed how mean Lisa was because she never was mean. She always greeted me with a warm smile. She always treated me with respect. She always showed grace if my rent was going to be one day late. I am going to miss my time in the apartment she managed. I would recommend Lisa to any who would ask!

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Review update: after sending my complaint to the BBB and disputing my charges with my bank,…read morePrinceton did ultimately refund my screening fee. However, I should not have to escalate my concerns to this extent to get money that is rightfully mine. Updated review from one star to three.

I have lived at this location for almost 7 years and have seen it managed by several different…read moreproperty managers. The current property management company over Haven Park Apartments is Princeton Property Management. The also manage The Jax, The Ava and several other locations between Portland and Washington. In the time they have been responsible for managing Haven Park I have had a maintenance technician enter my home without permission which I made complaints about a year ago that they continue to refuse to address despite my continued efforts to foster a conversation. I have been threatened to have non rent amounts that are past due sent to collections without them ever having established a time period within which such actions would be taken and no mention of being sent to collections present in my rental agreement. In prior years under their same management I've never had threats of having my accounts sent to collections despite carrying past due balances for the majority of a year. I always clear the balances and the most recent event was only 30 days old at the time I requested a conversation on the topic over 6 weeks ago. They still refuse to get in contact with me. They even refused to answer an emergency repair request that I input for over 3 weeks as they continued to dodge responsibility for these actions! I sent emails to every email address they have on file, spoke directly with Alena who confirmed receipt of the emails and stated that she forwarded the emails to corporate, left upwards of (no joke) 25 - 30 messages for them across every voicemail box they have that I can find online and they still refuse to speak with me. DO NOT RENT FROM THESE COWARDS!! Their actions border the illegal and they clearly DO NOT CARE FOR THEIR TENANTS!

Very clear management and policies. The values of the…read morecompany are excellent. Although I am relatively new to living as a resident in one of their properties; I am enjoying my lodging and see value in their management of the apartments.

I would give zero stars if that was an option. I had no problems with the prior management company…read more I have had issues with a loud upstairs neighbor for almost a year now and management has yet to fix the situation. I have have been compliaing since March 2025 when the inconsiterat cow moved in. Management does not return emails or phone calls. By far the worst property management company ever!!!! I strongly recommend you stay away from any property they manage.

I can't rate the property management company overall yet because they just took over about six…read moreweeks ago so there hasn't been enough time to judge. However, they did send out a great maintenance person, Jerry Grow, within hours of my submitting a request about a clogged drain and non-functioning garbage disposal. Jerry diagnosed the issue and replaced the garbage disposal and unclogged the drain and was very intentional about not leaving a mess, which I really appreciated. He definitely went above and beyond and made sure I didn't have any other maintenance issues that needed to be addressed while he was there. He also gave clarifying information about an issue with the property, and how it was going to be addressed, as well as the best way for us as tenants to contact the manager. Jerry definitely gets five stars in my book.

I would never live here again. I can never get a response from maintenance--big, small, emergent,…read morenot urgent, doesn't matter. It couldn't be more stressful to ask for some basic thing from someone specifically designated for that and get nothing but the middle finger and knowing every future need will be treated the same. Unfortunately things keep popping up forcing me to seek their help. I never get contacted after my requests and I've even had them cleared from the system before being addressed. And considering these are older properties, needing some kind of maintenance seems inevitable. Every time I have to reach out I hope it will be different and I'll be pleasantly surprised, but I will say, they are very consistent at avoiding their jobs.

Linah at Barnaby Property Management is a great person who is a rare and invaluable find as a…read moreproperty manager. I've been a tenant in a large shared house for over a decade and I have to be honest that I was NOT pleased at all when I got the news that our landlord - due to circumstances outside of his control - was passing the management over to Barnaby. After years of effectively acting as the property manager myself, I was worried that we'd find ourselves in a "there's a new sheriff in town" sort of situation and that the stability and agency I and my fellow tenants had enjoyed for so long would be turned upside down. There was an adjustment period, going from a very loose and organic means of getting things done into something more structured... but from the beginning Linah communicated her systems and expectations clearly and I have to say that I've been incredibly impressed by the experience. Thanks to her and her team we've been able to get issues taken care of that we thought we'd just have to deal with indefinitely. We've had foundation leaks, plumbing issues, and appliance failures, all of which have been addressed promptly and effectively. The landscapers and repair folks she's built relationships with are excellent and we really couldn't be happier with the results they're delivering. Just last week one of our refrigerators failed and I sent her a description of the ideal design my housemates and I hoped to end up with. She worked with the landlord and when the new unit was delivered it matched my request exactly. Linah expects you to work through her systems and to hold up your end of the bargain. My housemates and I have always cared for the house we live in as if we were our own, and despite what I think is fair to call an initial mutual skepticism, I'm now deeply grateful that Linah is looking out for us and keeping our tenancy moving along. If you're a good tenant, she'll be a great ally. I would, without any hesitation, recommend - and have recommended! - Barnaby Property Management to any property owner looking for a property management company with whom they can develop a lasting personal relationship. Not many tenants would speak so enthusiastically about their property management, but I feel that it's only right and reciprocal to express how thankful I am for the support they've provided and the relationship we've built. We just signed on for another year at this property with Barnaby, and while I hope that it's all smooth sailing, it's great to know that Linah and her team has our back through anything that may come up!

I talked to Lena P today about their PM services. she was very nice and spent 45 min talking about…read morevarious things about what they do. I have a current PM and I was considering switching soon. If you are looking for a PM try Barnaby PM.

I have been renting with Green Keys for about a year and a half…read more The application process was extremely quick, transparent, and fair market pricing. Green Keys respects our space but also has been incredibly helpful for some issues that we have had come up the last month. I appreciate the conistentent and clear communication from both Noelle and Gail who have time and again helped us mitigate any issues in a timely manner. I would recommend Green Keys.

DO NOT RENT FROM THESE GUYS. when I say RUN I mean RUN. Not only is Chloe extremely disrespectful,…read morerude, and just genuinely should NOT be working in any position where she talks to people, but they will literally ignore every single maintenance request, any kind of privacy concerns (like having the owner of the actual property showing up in my backyard looking through my windows at any given time that he wants to) yeah you read that right. They did nothing to keep that from happening either. They just let people show up un announced at any given time so if you have kids deffinitly don't rent from them because youll wake up at 5am to a crane setting roofing on your roof waking up both your kids because they decided that was okay. Again. With zero notice. .They just do what ever they want when ever they want to with ZERO regard for you. They have no respect and then they will also try and keep every single penny that you gave them for a deposit. As it states on their website If you pay a cleaning fee in the beginning you will not be charged again for the cleaning fee at the end of move out (APPARENTLY THATS A LIE) which tbh i fully expected them to try and pull some shady crap so I went ahead and paid a professional company $650 for a move out clean. Everything in that house was spotless and they're still trying to charge me $750 for "excessive dirt" which is funny because that place was literally spotless I have the receipts, pictures, and even video proof. They cannot and will not provide me with pictures of this supposed "excessive dirt" theyalso stated that after a 3 year lease mind you that there was apparently excessive "paint dammage" which i know for a fact is not true because again, pictures, videos that I took before leaving the keys on the counter as I walked out for the last time. They also can't provide picture evidence of this apparent "excessive paint dammage" they then tried to call me and tell methey were willing to give me $700 of my $3200 dollar deposit back instead of the $200 and something they originally stated was the case. Our attorney is putting the case together now and they will be dealing with him shortly. But to save yourself from the extreme headache and stress that they will cause you. Just run the other way. Rent from anyone else. They're hands down theworst managment company I've ever rented from. Im glad to have finally bought a home so I no longer have to deal with places like this. They're just here to rob you. So RUN. Tmg is great though! I had nothing but great experiences with tmg.