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Crystal Lake, IL

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Brideology

3.9 (15 reviews)

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Megan F.

My dreams came true when I walked in the door. I was so upset due to another experience at a previous shop. I ended up needing a new dress. I was treated like a princess. I was truly heard. My custom gown is still being talked about. Thank you for making sure I sparkled!

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3 years ago

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3 years ago

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2 years ago

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6 years ago

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3 years ago

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7 years ago

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8 years ago

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8 years ago

Had a great experience!!! Ashley was super friendly and awesome to work with!!! Definitely recommend this place!!!

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8 years ago

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6 years ago

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8 years ago

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The Crystal Bride

The Crystal Bride

4.2(227 reviews)
23.3 mi
•$$

Erika was amazing! I couldn't have asked for a better stylist to help me with my special day. She…read moremade dress shopping feel easy, fun, memorable and effortless. She called me a few days before to learn more about me and picked out some dresses prior to get me started. I didn't know much of what I wanted and gave her the ability to "go rogue" and she helped me find the most stunning dress. I've never felt more beautiful or confident in myself and I owe that all to her helping me choose the perfect dress! Also there are SO many dresses in all different sizes so there's lots of options! I couldn't recommend crystal bride or Erika enough!

I would give them zero stars if I could. I had a very disappointing experience at this bridal shop…read more From the moment I arrived, the staff was extremely rude. One of the higher-up employees was speaking very disrespectfully to the seamstress right in front of customers, which was really uncomfortable to witness. I arrived for my scheduled 11:00 appointment to simply pick up the dress--nothing needed to be done--but I was told I would have to come back at 5:00 to get it. They also never called me when the dress came in. Earlier in the process, they told me I needed to find my own seamstress for alterations, so I arranged that on my own. Then, because they didn't have my dress in on time, they suddenly told me they could "fit me in" with their seamstress instead. The whole situation felt very disorganized and frustrating. Overall, the customer service was poor and the experience was far more stressful than it should have been for something as important as a wedding dress. Unfortunately, I would not recommend this place.

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Kathryn's Bridal and Dress Shop - Real Bride Gianna is wearing MoriLee

Kathryn's Bridal and Dress Shop

3.2(84 reviews)
8.3 mi
•$$

If I could give Kathryn's 20 stars I would!!…read more We found a beautiful dress fairly last minute for Prom at a fair price. The shop is gorgeous, clean, and the staff professional and friendly. The dress selection was the best in the NW suburbs and they had TONS of unique styles to choose from. Unfortunately their alterations were booked so they gave us a list of places to go to get it hemmed. We went to Maria's Alterations in McHenry and Maria botched the hem/dress big time! (Kathryn's will no longer be referring to her. You can read that review separately) However, the staff at Kathryn's saved the day and fixed the dress at the last minute with 48 hours! Tammy the manager felt so badly when I called her to tell her about the dress being ruined that she told us to come right over to figure out a solution. Sherry the alterations lady came up with a solution and beautifully sewed/fixed the crooked hem within 48 hours. They saved the day for my daughters first prom! Thank you to everyone at Kathryn's for helping my daughter to look beautiful for prom and for saving the dress from disaster! You will always be our go to dress shop!!

Very disappointed with our experience at Kathryn's Bridal in McHenry. The women working there were…read morenot professional, and their attire was completely inappropriate for a bridal shop. The store is also very small, with a limited selection of dresses. Unfortunately, the overall experience did not feel welcoming or professional, and I would not recommend this bridal shop based on our experience.

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Kathryn's Bridal and Dress Shop - Maddie + Brendan

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Kathryn's Bridal and Dress Shop - Celebrating 20 years of serving and styling Brides, Moms and more!

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Designs By Debra- Bridal Alterations - Perfect alteration!

Designs By Debra- Bridal Alterations

3.9(15 reviews)
3.4 mi

Debra was able to squeeze me in for a 'last minute' (about 2 months prior) bridesmaid dress…read morealteration and she was so efficient and helpful! I recommend her any time I can!

DO NOT go to Debra for your alterations. Even if she was recommended by your bridal boutique. The…read morework she did on my wedding gown was just awful. I had and am still having an awful experience with Debra. From the beginning she was hard to communicate with. At first, I wanted to give her the benefit of the doubt because she had mentioned that she would be having some surgeries and would be trying to get the alterations done before then. But I regret giving her my dress at all. She never knew who I was or what she was altering for me whenever I spoke with her regarding my dress. This was a big red flag but she already had my dress. She was very forceful/rude when it came to payments being in cash only and constantly reminded me of this fact. The alterations she was going to do were adding a bustle, shortening the straps, replacing the zipper, fixing the snags on the lace, and adding cups. The buttons and hooks she added for the bustle are sloppily sewn on and make the fabric pucker and it does not lay correctly. They are also not evenly placed. There is also one hook missing. She did not shorten the straps (or she didn't shorten them enough because they still fall off my shoulders) or fix the snags. The zipper replacement was also very sloppy. You can see the zipper through my dress and it is crooked. I've spoken to another seamstress since and she confirms that the work is bad and very sloppy. As you can imagine, this was all very upsetting to me when I finally tried on my dress. Which she didn't mention that I should do before picking up the dress. My mom picked it up for me and I didn't have a final fitting. Not only was all of the sloppy work upsetting, but I also spent almost $300 on alterations that I will just have to have fixed by someone else. She also charged me for the cups to be added in but she did not finish the work. She wanted to wait to add the cups because they don't fair well in the dry cleaning process. At the time, I thought that waiting on the cups was fine because I assumed I would be going back to her to finish my alterations. I will not be returning to her for future work. I contacted Debra on more than one occasion to share my concerns and ask for a refund and her response further confirms that she does not know who I am and she does not remember my dress. She said that I had a final fitting with her and that I did not voice any of these concerns. As I stated earlier in my review, I did not have a final fitting. She never mentioned having one and rushed me to pick up the dress because she was having a surgery. Because I couldn't get there in her time frame, my mom picked up my dress for me. She did refund me the amount for the cup installation. Even if it doesn't come close to what I will have to pay to get it all fixed. I understand that she was having some surgeries but she should not have taken me on as a client if she could not deliver quality work. Debra is unprofessional and does not take the time to even try to know the client she is talking to.

Photos
Designs By Debra- Bridal Alterations
Designs By Debra- Bridal Alterations
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Brideology - bridal - Updated November 2026

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