Very disappointed with the service of this local business. I ordered a wedding dress October 2010…read morefor my wedding in September 2011 and it took until May to hear back that in fact they weren't going to order the dress from the designer. I ended up getting the store model, which needed some sew work done on it as well as getting hemmed. I talked to Magic Moments alteration lady in the beginning of May. After calling her in June to ask if it was done, which it wasn't, she said in the middle of July. I called her today, and guess what, its been done for a while now...but NO ONE called to tell me that, I had to call her and find out. I'm completely disgusted with everything I have gone through to get the dress I wanted. I would not recommend them for anything.

I can't say enough about the service and how easy Paula Flavin the Manager made my shopping…read moreexperience. Having to buy a dress for my sons wedding was not even on my to do list in taking care of my Mom who had a knee replacement surgery. I stepped into the shop Paula approached me and greeted me immediately. After sharing with her what I needed I showed her a picture. She took me to the rack pulled off 1 dress in my size it was the perfect color(I never would have looked at it) I tried it on and it fit perfect. Her staff member brought over a pair of shoes to match which were a lot more reasonable than even discount shoe stores. They were perfect. Then her assistant shared a few jewelry options which I found the perfect earrings. It took me 5 minutes. They were amazing and I would recommend them highly. Happy shopper Lori

I don't know what the other reviewers experienced. I disagree completely. I walked alone in a week…read morebefore my wedding day, told them my small budget and they were able to assist me with trying on and choosing a dress. They were all very sweet. I brought my dress back the day before I got married and they steamed it free of charge! Would definitely recommend to others

Went looking for a wedding dress and the sales lady acted shocked. I guess if you're not 20 you…read morearen't supposed to get married. When I asked if they had any wedding dresses that weren't ivory she told me all wedding dresses are ivory. I left in tears. It was supposed to be one of the happiest days in my lifetime but I just felt judged and crying.

they sold us two dresses one was the complete wrong size and the other one has a pin holding a…read morestrap together and half the strap isn't even held together anymore. it also has a rip in the slit(very noticeable) and got help while everything was ripped or broken. worst place to go in south Dakota. -10/10. and were very nasty. Plus way too expensive just to be ripped or the wrong size and can't get a refund.

KJ is an amazing find in dowtown Rapid City. I was starting a new job and only had one pair of…read morepants to wear because two other pairs needed to be shortened. She went out of her way to accommodate my drop-in visit and expertly advised how much to take them in based on the heels of the boots I like to wear with my pants. They were done pronto and the work was flawless. When I needed a button sewn onto a blouse for work a few days later and stopped randomly to ask her about it she whipped out a button box and stitched a new one on in just a couple of minutes. These seem like small sewing tasks but they meant alot to me and I found her so enjoyable to talk to and her pricing very reasonable.

KJ does a fantastic job and is so sweet! She fixed multiple tank tops that were ripped up by a…read morewashing machine, hemmed a few pairs of slacks, and fixed up my business skirt. I recommend using KJ.

Incredibly unprofessional, terrible service. My husband brought her a tuxedo jacket and a vest to…read morebe altered. THe alterations were fine, although the buckle she put on the back of the vest did not match the buttons on the front (she did not apologize, and said he wouldn't notice - he did.). I called to arrange a pick-up time, since she works out of her home, and she met me in her bathrobe. Awkward. At my husband's insistence, I brought her a silk dress he'd bought me several years ago, to have it altered to wear to his sister's wedding, which was Labor Day weekend. I brought her the dress a month in advance, and she assured me it would be ready in time, and asked for a $55 deposit. The day I was scheduled to pick it up, she called to say it was not ready, and did I have a back-up plan? (I did, thankfully.) Three weeks later, I had not heard back regarding my dress. I called her, telling her I was disappointed I hadn't heard from her, and inquiring about my dress. She said she couldn't even start on it, because she didn't have the part for her sewing machine (one might wonder, now, why did she take the job, if she didn't even have the equipment to complete it?). I told her I'd be coming by to pick up my dress, and my $55. When I came to pick up my dress, she was rude and unapologetic, and scribbled out a personal check wiht my refund. The dress was pinned in exactly the same manner I left it - two months in her shop, and she hadn't even started on it. I will never go back, and will actively discourage others from using this business. Really unfortunate, since I really believe in supporting small, local businesses.

1 star? If yelp let you rate a business with a negative star master tailor would be a -5. I…read moredropped a jacket off and she required a 40 deposit. A month later I call... jacket hasn't been TOUCHED. I go to pick up it and she only refunds me 20 stating there's a fee for "taking up her time"... WHAT TIME? The time my jacket spent collecting dust in your house? I told her I wasn't going to leave without all my money and she called the cops. Literally the WORST customer service I've ever encountered in my entire life. And apparently I'm not the only one that thinks so. I contacted the better business bureau and she has had 5 complaints in the last 3 years... and that's saying a lot considering most ppl won't even bother contacting them. In conclusion.... to miss master tailor.... I hope you learn how to run a business professionally. In the mean time, I hope you don't get any more business. No one deserves to be treated how you treated me as a paying customer. -5 STARS