I want to start by saying. The care I received from both doctors at this location and the staff was…read moreexcellent. Con: They don't take many insurances. I wasn't told that they don't take mine until three appointments into treatment.

Dr. Sugai has a very comforting, low key demeanor which made me feel relaxed. His entire staff was…read moreefficient, friendly and very professional. If you need to have a toenail removed like I did, I strongly recommend you give Big Island Foot Care a call. Sandy will take good care of you. She's the BEST !!!

I am 2 weeks post op from hip surgery & I am amazed at how fast I am recoverying in addition to a…read morevery clean neat incision. Dr. Matsuura & his entire staff are amazing. Very cheerful, upbeat (& professional) office. I am so pleased at the outcome of my total hip replacement at the outpatient surgery center.

A fantastic experience to find a doctor and staff that really care. I know from now on through…read morethis arthritic knee situation, I will get the best of care. I am confident of this. Thank you, thank you! I wish there were more stars...!!! They would get a 10!

Both my husband and I both go to Dr. Benjamin! My husband went first, and he aligned his back and…read morehelped him so much. I had a neck issue, and Dr. Benjamin aligned me back into shape! My neck feels much better and we have gone to him for over 2 years, now. I highly recommend his work to anyone who is in pain, and thinks that it is "Just the way it is!" Help IS available. It is affordable to be able to move without pain! That's priceless! His office staff is kind and efficient. Two thumbs up for Dr. Benjamin.

I recently moved from Kona to Pahoa and needed my back adjusted and aligned. The staff and service…read morewas great! We talked for a bit and went right into the exam. While going through the exam doctor explained everything and new exactly what areas needed to be worked on and how to get me feeling better again. Let's just say I left feeling no pain and feeling very relaxed. In a few weeks I have another appointment. I can't wait.

Dr Nitta is an amazing man. He gets a bad rap because he IS THAT GOOD that he takes on all the…read morehardest cases. I was a repeat mother, with both severe orthopedic and cardiac issues so I was high-high risk. I chose him after interviewing 4 other OBs on the island (in Kona, Waimea and Hilo) because he demonstrated pure, raw skill. His skill comes from experience, not from hubris. His appointments are quick, to-the-point, and he wastes no time. He often took me in early. His bedside manner is straightforward and direct, his advice and instructions are no-nonsense. I get it that some folks won't appreciate that. But I did. Every time I had a question, he would take as much time as needed to answer it fully. We would sit in his office as long as it would take. I had a cesarian. He listened to my concerns carefully and we made the decision on how early to do the procedure together. It was just right, not too early, and not too late. The baby was 8' 10oz. The procedure itself, despite my complications, and my worry, went smoothly. From the time they wheeled me in to wheeling me out was 45 minutes. The baby came out quickly, and was screaming from the very first breath. Dr. Nitta is fast and efficient. Really, I could not have asked for better. Sure there are folks who prefer to go to Honolulu and be treated in the big medical centers, but I didn't want that. I wanted to be home, with my family, and I needed someone skilled enough to manage my case. Dr. Nitta is in my view, the best, most confident, and experienced OB on the island. If you want skill - he's your man. If you want warm hugs and a sunny disposition, try the women's center in Kona.

I was given a referral to Dr. Nitta's office. I was not impressed by his demeanor. If you think…read moreit's ok to walk into a room with a patient and not even say hello or greet them, there's something wrong with that. I couldn't help but think this guy is just trying to get more insurance money off me by making me schedule multiple appointments. I ended up having surgery which he was 2 hours late to show up to. He didn't offer to write me any prescriptions for my symptoms I was dealing with. The lack of empathy and caring demeanor were not very comforting. If you get a referral to this guy, I would highly recommend asking to see another doctor. Don't forget you have options. Don't get stuck!

I saw doctor NagarEsa for multiple issues with my back and knee and I must say I never saw a…read morethorough check up in my life. He not only addressed my injury, but he also addressed the root cause of the issue .Dr. Nagareda was very informative and friendly towards me and made sure that I was able to understand what was going on. You won't find this anywhere else on this island. I highly recommend Dr. Nagareda.

A night and day experience compared to previously seen chiropractors nearby. I recommend Dr…read more Nagareda as he genuinely seems to care. Does odd testing that I'm totally not into but gets the job done.

i am grateful to be able to be seen here. very clean, kind and caring. I felt listened to and that…read moremy injury was being handled with care and consideration of my feelings. I've had issues with cracking my own body and actually felt much better and straighter after the first session. excited for the future with the Klein natural health service and look forward to trying some of their products they also offer in the office.

Being in Hilo there's not many options for Chiropractic care. Klein Natural Health is a good…read moreoption. The staff is awesome and the doctors do a good job on adjustments. There are also 2 massage therapist that also give extremely good massages. I know, I tried both. Their styles are different, but I loved them both. So if you think you're in the need for alignment check them out.

Dr. Craig might have helped some of his patients but my own experience was extremely disappointing…read more He was totally dismisive wIth the XRAY I had brought in his office taken for the sciatica I have been suffering for a year. He dismissed the recommendations from my physical therapist by telling me that stretching was not a good thing and when it came to the session itself, it lasted no more than five minutes. Could not do an adjustment and did not even feel my spine to see how out of wack it is. Did three sessions with zero relief. Saw a different chiropractor a week later who, on my first and 1/2 hour session, felt and readjusted my spine. I can already feel a minimal but promising results.

2 years later, same back pain, same Chiropractor Dr. Cain, same results!…read moreIt was nice to see you this morning and huge Mahalo for your knowledge Doctor!

Have never been treated so rudely, and compounded by the fact it was an error on the therapists…read moreend! Had an order for a lumbar injury treatment which I KNOW was received b/c the receptionist confirmed it before I made my appt. The first appt Carol was focused on my neck and said 'we'd get to my back later'. (I'd had an order from the previous year for neck). She is so busy with a conveyor belt of sectioned areas she dashes in and out of, and seems incapable of LISTENING, instead interrupts each issue /answer you are trying to give concerns you have, and shifts to the next matter. The 2nd appt I had been in agonizing pain with neck and a triggered weeklong migraine from exercises she wanted me to do for 2 weeks. I TRIED to explain again that I was there for my Lumbar injury referral for an injury in early April -nearly 2 months prior- and needed attention to that matter and some home exercises to strengthen and a list of movements to avoid or include. I NICELY and politely tried to explain I didn't feel like she was really listening to me and she got huffy and defensive and I again, very kindly said she was being rather 'abrupt' with me. She pretty much yelled in my face, "I'M TRYING TO HELP YOU!". I kept my cool and said then please help my lumbar issues. She got very defensive and hateful and said "We have NO record of a request for that area! Only your neck!". I said I was sure the Dr's sent it and she huffed out saying "She'd just go call them" and I could "Just leave and come back some other time when they received it.". CLEARLY, someone in the office told her it WAS received but she would not confirm it but returned to say "We'll find it" and would warm up the neck and move to the back area and be sure to address it before I left. Went thru some perfunctory neck exercises-despite my instance I needed LUMBAR care- and in the end said, "We'll get you back in a couple days to start the addressing the back issue". I ASKED AGAIN, "DID YOU FIND THE REFERRAL" and she said, "We'll find it, we'll find it!". I asked the receptionist on the way out, the same one I communicated with on the phone in regards to the referral and the while waiting to make the appt until they had it, "Do you have the referral for the lumbar therapy??". She looked and said, "Yes, we have it right here". . So that, to me, would mean when Carol stormed out of the area telling me I could leave and come back another time when they had it, yet went to the front regarding it, she was made aware they DID have it. A NORMAL person would have simply come back and said, "Our mistake, we do have it , lets reset", and all would have been fine, even though she was so rude in her communication, I would have continued to try the correct area PT. Due to the hateful way she treated me though, I suppose then admitting it was HER mistake was beyond her. So, now I've wasted 2 copays for treatment of an area I was not seeking care for, been treated badly and talked down to by someone who can't take the time to HEAR a patient clearly or embrace some common communication skills one would expect from a professional of any sort. *I DID have a copy of my E.R. visit and MRI results on my first visit, which she cast aside without looking at it. I took it the second time and she did the same.

Nick really helped me after rotator cuff surgery on my right shoulder. I also have pain in my left…read moreshoulder and he helped me with both shoulders. He really listens and communicates well. Quality of care was excellent. He makes sure you understand how to do the exercises at home between appointments. The office staff is also super. Very friendly and attentive. Highly recommend.