I have always loved working w Michael Lewis. He's…read moreapproachable, listens, makes solid assessments and recommendations and truly enjoys what he does. I trust his judgement and recommendations . He's the best.

I knew doctor Michael lewis many years ago when he worked in his own practice. I think it was his…read moreown practice he is an impeccable respectable doctor and person he always helped us with anything and everything we needed he took care of our family. I never did a Yelp review. I can only stick to the fact I know. Is that we need more doctors like him in our world today. As for Medical One one Medical I have nothing to say. And I think we all know what that means.

I like him. I had…read morebeen with my previous PCP for 15 years, and was heartbroken to have lost her by not being able to see her any longer. The best thing about her was her trust and belief in me (not doubting me), and having her listen and order/do any or all the medical & prescription requests I needed and required. So I was really nervous and anxious about trying out any new doctor. I went through all the PCP's in my health insurance provider search list, and landed on Dr. Dhawan. Granted, ratings for doctors are limited and sparse; usually weighted heavily on the negative side since those are what usually instigates people to even leave ratings & reviews (if a good & satisfying job is done, then people just go on about their lives). But considering all of those, his was high enough rated amongst the other available doctors/options. And I'm happy with my search and results! He's pretty forward, no-nonsense, leaves out small talk or what's extraneous, and is pretty direct. But at the very least, he does listen and considers what I let him know and inform him about (which can't be said about many doctors). He works with my goals and what I'm trying to obtain or accomplish (in terms of my medical needs and wants), considers my health and medical history and current well-being, and I'm able to get out of him what I would like for myself and my medical health. He keeps it simple; which is what I am looking for being the type of man I am -- I have conditions and concerns, he provides and observes and manages them. MOST IMPORTANTLY he does it without me needing to insist or force or convince or fight for it; he actually works with me and tries to understand and at least be open to it. So he keeps things with him and my needs & pharmacy to go pretty uncomplicated. I do appreciate & like that his office (Epic Care) works with MyChart and also Care Everywhere, so he and his office is able to coordinate with my other health care providers (medications, lab work, lab results, etc.) What I would criticize is that he's not so readily available -- appointments with him have to be made out weeks in advance. Another thing; as I mentioned, I enjoy Epic Care being accessible through MyChart, but anytime I communicate and coordinate with his office through MyChart, they are not quite responsive; so much so that I've actually had someone in his office tell me that it's better to call and arrange/discuss things than going through MyChart! For reference/context; I'm speaking about referrals, prescription orders & dosage changes, appointments, even some minor/general medical questions that relate to my care. I don't know if it's a good or bad thing, but he's located in both San Leandro and Castro Valley -- which I don't mind and if it makes him more available, than I'm all for it; but I live literal blocks away from his San Leandro location that I rather that. Also, as he does leave an impression of simplicity, I don't know if I would trust leaving him with anything more complex or very nuanced. I guess time will tell and/or if more trust & confidence in him is gained to be able to say in the end. So, at the very least, I believe him and so far he's been able to work with me and what I ask from him and what I'm trying to accomplish.

Dr Dhawan is a great internist. I have been seeing him for years. My insurance quit covering me…read morethere, and I panicked! He always listens and takes time with my appointment. His office is very efficient too.

One Medical makes it difficult to find out which provider is in-network and which one is…read moreout-of-network. They tell you to ask insurance how much a visit will cost and then insurance tells you to ask the doctor who also doesn't know. I got charged $400 for a 10 minute appointment where the provider (who was not an MD doctor) gave the most basic, useless advice.

Worst customer service I've ever experienced. Only online. No actual in-office contacting…read more Horrendous wait times to even speak to customer service. Horrendous wait times for an MD in my area. Also, still fighting a $500 charge for an office visit, that does not seem to be processed correctly.

Every time I bring my dad to neuro department always takes care of my dad…read more Awesome customer service.

Had to see a neurosurgeon here for a spine issue from a fall. The way here was very confusing and I…read moregot lost going around and around university Ave to the parking lot. There's also a few road construction going on so that added to the chaos and confusion. I gave myself 1 hr to get there at 10am but it took 1.5hrs with traffic, getting lost and parking. You have to enter a parking structure next to the center. The plus is there's plenty of parking spots. I called to let front desk know I was parking and would be right in since I was running late and they were very nice about it. Everyone was very cordial, friendly, efficient and the PA and neurosurgeon were knowledgeable about my condition.

For most my life I have been someone who cares about preventative health and am knowledgeable of…read morethe pillars. I have learned a lot through the years and wanted to go a bit further with finding a functional practitioner. I found Dr. Liu through the IFM site and found out she opened her own private practice. Coming from only conventional care - I needed to be educated, Dr. Liu answered all my initial questions through email and then we booked a discovery call to determine what my needs are. This is an investment in time, energy and finances. The intake questionnaires really delve into every part of my history, injuries, trauma, family etc. Once that is all completed along with comprehensive lab work - an in-person appointment occurs. During this hours long appointment with Dr. Liu, I felt the most seen and heard than I ever had as an adult. It was remarkable - I felt like a weight had lifted off of me and I had actionable steps to move forward. Although she recommends supplementation, her goal is to get her patients to the point of regulating itself and no longer relying on them long term. Since partnering with her in my health, I have more capacity, stress resilience, understanding/awareness of how my past trauma impacts me currently and have the resources to remedy as things arise. Dr. Liu heavily invests in her patients and provides personalized precision medicine. Highly recommend this practice and will continue see Dr. Liu as a way to thrive!

I have suffered with ME/CFS and co-morbid conditions for a long time, becoming progressively worse…read moreeach year. I was seen by many physicians and went undiagnosed for years. My symptoms were minimized and diminished, and ultimately, I felt dismissed. Dr. Liu actually listens to her patients and is compassionate and encouraging. She spends time collecting as much information as possible to provide individualized treatment and she is responsive to questions and concerns. I think these should be basic tenets of a physician, but that's simply not the case in our inept healthcare system. I feel supported by Dr. Liu and that means a lot to me after being subjected to years of medical gaslighting. Being that she's trained in internal and functional medicine, she has experience with both conventional and holistic approaches. I'm grateful that she's a part of my care team.

I am happy to have a One Medical up the street from my house. It is clean, service is always…read moreefficient when I go, it is easy to get parking in the neighborhood and the staff is always pleasant. The decor is minimalist and pretty so it doesn't feel like I'm in a doctor's office. This concierge service type of healthcare is here to stay very convenient to book an appointment. Will continue to be with One Medical for the convenience of getting seen by a healthcare professional! 4 stars!

Pros: - Very pleasant staff, and good care from the Nurse…read morepractitioner. Cons: - LONG wait times on the phone - once over 40 minutes - with an insulting msg that says basically "If you are experiencing long wait times, you always have the option of calling back when we are not busy." - Also the ads promised same day or next day appointments, but we had to wait until the following week

Yikes. What a dookie show this company is. The people that work here is fine. Leila was patient…read moreand knowledgeable. The front desk is okay. But the BILLING??? I was naive and thought what were the odds of getting hit with a mystery bill? Yup. I got hit for a 350 bill to have report reread to me for 10 minutes. Yikes. Blood test orders? Forget about it. They can't seem to get it straight even though it is all online. I'm sitting the office as I am typing this while waiting to see if they can reach the person who asked for a blood test order. I will not be back.

I booked an appointment for a Pap smear through Amazon One medical, and it was pretty convenient…read more The only difficult thing was knowing whether or not my co-pay applied. It didn't because preventative screening is part of California standard tests. The facility itself was very easy to find. There was a very clear sign outside. Multiple times through my application and email they provided instructions and reminders to attend the appointment. Once I got to the actual clinic, there was about a 10-15 minute wait time after my scheduled appointment. However, there were two people working at the front desk who were really nice, and the nurses were walking in and out. We were led to separate rooms to deal with our treatment, and in general, I was in and out for my cervical screening test within about 15-20 minutes. The care quality is definitely really decent, and I think the only thing that's concerning is you should be able to get a quote at the front desk or before you get an appointment. But some of the nurses didn't know the exact cost because it's very dependent on your insurance.

Poor service, disorderly, no communication and they don't care if they waste your time.read more

I decided to give one medical a try but what a big mistake. They canceled my appointment the day…read morebefore my appointment but didn't bother telling me about it. I got emails confirming my appointment and text messages even 1 hour before my appointment but apparently they sent me a message through their portal letting me know my appointment is canceled and of course I didn't see that message. I'm glad that I had only signed up through the trial. Obviously I canceled my membership.