He is wonderful! Knowlegable and caring, and a great listener. All the latest equipment and…read moretreatment. Helped me regain some hearing Does take a couple weeks to get an appt., but he is worth it.

We had an excellent experience this afternoon with Dr. Shepard and his staff at Austin Ear, Nose &…read moreThroat Southwest in Oak Hill. We came in to have our hearing tested, and I had a question about a long-term problem with pressure in my left inner ear. We were impressed by the thorough way Dr. Shepard and Rachel, the wonderful (PhD) Audiologist, conducted our exams and explained our results. Everyone was professional, thorough and genuinely friendly. All of our questions answered (in depth) and we even had a couple of good laughs along the way, and I'll never have to worry about my inner ear again!. Every trip to the doctor's office should be so satisfying. We would definitely recommend Dr. Shepard and his team for anyone needing a really good, top notch ENT. Jonathan & Marsha Walker

Dr. Eskew provides excellent care. He is an extremely knowledgeable physician and I have been…read moreseeing him for well over 20 years. For anyone having ENT issues, he would be THE doctor to see for relief.

Bravo Dr. Eskew, what a wonderful and caring doctor. Dr. Eskew thoroughly evaluated me, he…read moreactually put his hands on me, which most doctors are not skilled enough to obtain information through a physical exam. Most doctors nowadays, only use lab results to ascertain the next steps. Reminded me of how doctors were back in the day when they were good. Great experience from beginning to end, I feel like I'm in excellent hands with Dr. Eskew and trust him implicitly, a really refreshing experience and I highly recommend him. You will have to wait to visit him because he's super busy, but he's well worth the wait! Great staff too! Courtney

These guys just sent me to collections for an unpaid bill. I met my deductible for surgery and the…read morekept sending bills. I notified them multiple times that I met my deductible for 2024 when the surgery happened. They dropped my credit score 150 points. This companies billing practices are corrupt. When I asked for a bill prior to an office visit they would not tell me how much it would cost until I was in the office for the scheduled visit. They said it would be +$500 for just the 10 minute office visit. When I complained they dropped it to ~$360 automatically. When I asked for a bill to be sent to me they demanded I pay immediately and even blocked my exit. Now this billing and collections are over the top. Despite a great surgery this place is terrible for their costs and billing. I would never go here again and regret my choice for this office. Avoid Austin ENT at all costs.

I came here for the first and last time today. I was reminded about my appointment multiple times…read morethe week in advance, which I appreciate, and told to arrive 20 mins early. I got there with plenty of time to fill out the quick intake forms, and the staff was friendly and helpful with check in. I then had to wait over an HOUR to even be taken back, then waited another 20 mins before Dr. Butler saw me for all of 5 mins. Not a single acknowledgment from anyone about running behind or having to wait so long to be seen. Especially for a first impression, this was pretty unacceptable. Won't be coming back.

Had a deviated septum. Dr. Bittar did my septoplasty was very thorough and attentive throughout my…read moreexperience and every follow up appointment. Although I hope to never have to go through a septoplasty again, I would not hesitate to go back to Dr. Bittar.

WARNING --- BEWARE. Do not go into surgery with Dr Anthony Bittar…read more He disfigured and deformed my nose by using outdated methods and making changes while I was unconscious that were not agree to. SEE BEFORE AND AFTER PHOTOS In 2024 I contacted Dr Anthony Bittar to repair a deviated septum so I could breath properly internally through my nose. A very simple procedure. He made a comment in our meeting "do you want me to remove the bump on your nose's bridge at the same time. Just to make it flat" That is all that was ever mentioned. "I will just slightly shave down that bump at the same time". He made it sound like nothing. I came out of surgery and he had completely changed the size and shape of my nose. He assured me it was just swelling and that would go down. After having 3 different respected surgeons inspect what he did. They all were shocked at his work and what he did without prior approval. 1) He excessively flattened the dorsum (bridge of the nose), resulting in an unnatural and concave profile. 2) He added cartilage to the tip of my nose--an unrequested change he later admitted to--which created a permanent large, bulbous appearance. 3) He significantly altered the overall size and structure of my nose All these things were decisions he made without my consent. DO NOT TRUST THIS MAN Read his reviews by sorting them by 1 star and believe them. He subsequently offered to 1) refund me half of my money 2) do the operation again and 3) install semi permanent filler in my nose. Total admission of guilt. All I refused. How could I ever trust him again. Once you are on the operating table he does what he likes. None of the above was ever agreed to. The whole time he gas lights with all his communication. I now have to go through the expense and pain of having surgery again to fix his horrible horrible work. I currently have complaints submitted to the Texas Medical Board, other malpractice entities and his affiliated hospital credentialing boards.

He was able to help with several problems. He always takes his time and listened to what you are…read moresaying.

First visit and everyone was friendly, helpful, knowledgeable, excellent. I return in one month and…read moreexpect the same. Feeling confident that my problem will resolve with medication and not require surgery. Great relief and glad I didn't postpone this visit. Great location for me and plenty of parking.

I rarely post medical reviews because it's NOYB what doctors I see for which conditions. But, I'll…read morestand behind Dr. Stierman because I think she's awesome. I've been with her for at least 10 years, perhaps longer. I'll drive to Cedar Park from SW Austin when necessary, because she knows her stuff. That's commitment. Yes, I've seen more than one ENT in this town, many of whom aren't interested in helping you with sinus problems if you won't or can't consent to a surgical procedure. Dr. Stierman recommended surgery as well at first visit due to anatomical variations, but when I explained my circumstance, she smiled and said, "That's okay, we'll just keep patching you up!" And true to her word, she has done precisely that through the years. To those who complain about the front desk, they've always gotten back to me. I think it's human nature when you're sick or in pain to expect to speak to your doctor immediately. A few times I have actually been put through to her medical assistant immediately. But, as with any modern medical situation, demand exceeds supply, and triage is necessary. After all, you don't know what's happening in the office at that moment. I can say that every single time I've gotten an annual renewal of her referral from my PCP, her office has called within minutes to make sure I can schedule if I need to. I don't know of another specialist's practice that's this proactive. To those who complain about her busy bedside manner, let's just say it doesn't take a half-hour of hemming and hawing if you're competent. When I've needed the time she's spent it, but when it's obvious what needs to be done, she hooks me up with needed medications and treatments and we both move on. Recently, I had a URI/LRI that lingered for several weeks, despite all the meds. I temporarily lost over 50% of my hearing. There were days I was certain that I needed to be hospitalized. Most of my misery was caused by my PCP's office who kept treating the lower respiratory symptoms instead of the root cause. In essence, it was a case of the PCP blaming the speed of the sump pump when all that was needed was to fix the broken pipe. She did that in two visits, only because the meds from the first visit weren't effective for my infection. She knew that because she did a culture--science over guesswork. And she followed up to confirm the situation was all clear and my hearing was back to age-related norms. I thanked her for saving my life. She replied with a simple, "That's what I do: Save the world one sinus at a time!" Recommended. Five stars. Zero doubts.

If you want to get taken advantage of and over-charged, this is the place for you. I waited 45…read moreminutes for the doctor, it took her all of 3 minutes to look at me, and I was charged $1200. $600 just for the privilege of walking into the office and another $600 for the 3 minute exam which she charged as an endoscopy and wasn't. They charge exorbitant amounts just so the insurance company can tell them what the max amount allowed is so they can get the most they can. It's sad that we go to these people for help and they take advantage of us. I will never go back here. My issue wasn't even fixed. Going to a doctor that actually cares.

I was referred to Dr. Dammert by my endocrinologist after being diagnosed with Primary…read moreHyperthyroidism, confirmed by the discovery of a large adenoma on one of my parathyroid glands as a result of a Spect CT. Surgery was recommended to remove the affected parathyroid gland. Dr. Dammert clearly explained the procedure, and his office quickly scheduled my surgery. Some issues arose right before my surgery, requiring a cardiologist clearance, that threatened to cancel the procedure, but his nurse, Flora, was very responsive and helpful and agreed not to cancel it if I could get cleared in time. She worked with my cardiologist's office to get the necessary clearance, and she kept me informed. While I was awaiting surgery on the day of the procedure, I heard Dr. Dammert and others in the prep area comforting and entertaining a scared young child across the way from me who was also awaiting surgery. Dr. Dammert talked to me just before I was rolled into surgery, answered some questions, and then talked to me afterwards to tell me the procedure went well and gave me the results. He assured me someone in his office would be available at all times to answer calls after I went home. This was especially reassuring since my surgery was on a Friday. He called to check on me the day after surgery. Everything went well, and I highly recommend this doctor. He is very competent, professional, and best of all, he truly cares about his patients. Every person in his office that I dealt with was responsive, caring, and informative.

I started my care here after experiencing sudden hearing loss in my left ear in November 2024; I…read moresaw Dr. Tomkies who was able to explain to me different options available for treatments, and I appreciated her professionalism, kindness and responsiveness. After I was recommended for a hearing aid, I saw Dr. Anna Glick, Audiologist who I want to recognize for her kindness, attentiveness to all of my questions, and offering me different options and recommendations as I was (and still am) navigating this new diagnosis of both hearing loss and tinnitus. I really appreciated how she was able to loan me a hearing aid as I was waiting for a new one to come in, and was struggling with symptoms. Overall, I highly recommend this provider for any ENT and/or audiology needs, I always felt welcomed, respected and will always remember my positive experience, Thanks Austin ENT!

After spending 4 years in Austin, I finally succumbed to the ridiculous allergy management that has…read moreto happen if you want to breathe. I chose this location because it's conveniently located by my home and overall, I've been very happy with the care I've received. The first appointment was long and arduous but necessary for the allergy testing and subsequently, all my follow-up, weekly injection appointments have been seamless. If doing immunotherapy (injections) you just walk-in during the posted hours, fill out a quick Google form, and get your shots. You do have to wait 30 minutes before you can leave and it can get busy so if possible it's best to try to plan your visit not during lunchtime hours when it can be busier. The staff are friendly and helpful and try their best to make you comfortable when in reality you feel a bit like a pin cushion. Overall, if you're an allergy sufferer and need support, this is a good option. I also have terrible insurance coverage but have been pleasantly surprised by the copays considering I do have to come in once a week for the immunotherapy.

It's been 5 years since I've moved to Austin, and my allergies haven't gotten any better. They've…read morebecome so severe that they often lead to infections lasting weeks. Despite seeing multiple providers, including an ENT specialist, I haven't found any effective treatments. I called to schedule a new patient appointment and was able to be seen within the week. I met with the physician assistant, Marilyn, who recommended a skin prick test in order to try one of the three allergy treatments offered. However, the test alone costs $700 with insurance/a deductible. As a short term solution, Marilyn suggested a steroid shot for the time being cautioning against its long-term use due to potential severe side effects (ie: ulcers, cataracts, and osteoporosis). The staff and providers were professional but not particularly warm.

UNETHICAL PRACTICE. I spent one minute with Dr. Briggs having wax removed from one ear. He…read morecharged me the copay for seeing a specialist (which I expected) as well as an additional "surgery" fee ($275) for the wax removal. While this may not technically be insurance fraud, it certainly is unethical. I've never come across another ENT or PCP who charges separately for this very simple service. I asked about it in person and he (rudely) agreed to drop the surgery charge. After I left the office, I was billed for the "surgery" anyway. I called the office to follow up on the charge that Dr. Briggs had agreed to drop and was told that I would no longer be allowed to be a patient at his office. Yeah, that shouldn't be a problem. Dr. Briggs seems like a skilled doctor. Not sure why he needs to unnecessarily overcharge. Not a good business move.

First of all, I saw the doctor during peak COVID and he lifted his mask to talk to me…read more Second, I had a bill sent OVER a year late, which isn't even legal in Texas. I called up and they said they had some technical issues with electronic statements, but that's not my fault. When I finally got the bill, it was dated 1 month prior to when I received it, so the date wasn't even real. What they are doing is illegal, but given that my bill is small, I just don't want to go through the hassle of them sending me to collections over it. I don't recommend using this office.

Please avoid Dr. Nathan Pekar if you have any interest in living a quality life. He has been among…read morethe worst doctor's that I have ever had the misfortune to have dealt with for the following reasons: - Rushes the appointment - General disinterest - Does NOT fill your prescriptions In my initial appointment with him, he attempt to make an effort at listening to me however the entire appointment felt extremely rushed and he made nearly every attempt to end it within 10-15 minutes. Following this, it was nearly impossible to get a prescription filled by him to the point that in the last two months, my prescriptions were filled by other doctor's (despite significant efforts including calls, online messages in the portal, and online messages on the Victory Medical Klarna messenger ranging from 10 days up to day of). The staff was also deeply unhelpful, letting me know that in order to get my prescription refilled, I should use the online portal, but if I sent in my prescription request earlier than 5 business days, then it would be ignored. If I sent in later than 5 business days, it was also likely to be ignored. And when I did send it in 5 business days, it was still ignored. I have left several online messages, following up each day, in an attempt to just get a response, and in the past few months I have received none. And god forbid you have multiple prescriptions, because Dr. Pekar will maybe fill one prescription and completely ignore the others. They also look to charge your insurance as much as possible. By state law, practices can but are not required to drug test you for controlled prescriptions. Most doctors range somewhere between once to twice a year. Dr. Pekar will force you into doing a drug test EVERY month. So, not only is he an uncaring and lazy doctor, he also wants to take as much money from you and your insurance by pushing needless tests on you as often as possible. In sum, please do NOT see Dr. Pekar if you want quality care.

Have been in Austin for 2 years and have tried several primary care doctors. Was dreading having to…read morego to another but knew I needed to find somewhere. From the minute I stepped foot the entire staff was welcoming and friendly, made the entire experience fantastic. Dr. Pekar himself makes you feel like you've known him forever and has fantastic medical advice and really listens to your concerns. The facility is lovely, clean, and has loads of parking (something I always worry about) and there is a pharmacy for convenience right downstairs in case you need the prescription directly following your appointment! Highly recommend!