Dr. Choy is amazing! Not sure how long he's been in Hilo. But I have nothing but good things to say…read moreabout him. They open Monday-Friday. First good thing he did for us was right after my daughter was born. He did the follow up on Saturday! He goes above and beyond for his patients! Every visit is always pleasant. The staff are just as amazing as Dr. Choy! They are the best Pediatricians office in town! I highly recommend them!!

Dr. Marks is great. He takes the time to talk things through with you. He got my daughter up to…read moredate with her shots because the doctor before didn't have any available. He gives monthly reports for my own records on how my daughter is doing and what I should expect. The office staff is so nice towards my daughter and I. They care about the kids. I never had a problem with scheduling or calling. Parking is definitely tight. It's hard to find good doctors now days but we got lucky with Dr. Marks. Especially him being one of the very few at the time that actually took quest.

He is my daughter's pediatrician. He and his staff are wonderful caring people and they are very…read morethurough! They always fit us in. He explains everything very clearly so that we can understand. I am always happy with the level of care that my daughter receives.

Dr saito gave me such a a hard time about diagnosing my son with autism. He told me "parents who…read morebelieve their children have special needs sometimes do it for attention." His bedside manner when dealing with energetic kids is not what you'd want from your pediatrician, someone you trust with your child's health. He has a very condescending attitude and makes you feel uncomfortable when trying to voice any concerns. I had to reach out to other resources just to get a diagnosis for my son because he wouldn't do it himself. Eventually he did make a referral for us to get a diagnosis after me having to go through hoops and other agencies. He wouldn't accept he had autism til I came with my own diagnosis which he wouldn't accept then say it's not acceptable because it has to be from the dr he sent the referral. I am writing this review to save parents from this situation, it's truly heartbreaking that a pediatrician in our community (a community with a lot of special needs individuals) is so out of touch with the children they are caring for. Mahalo for reading my review I hope it helps you decide where to send your keiki for care.

Friendly staff, short wait time, doctor is brief and to the point. Dr. Saito always answers…read morewhatever questions I may have. I feel very comfortable with bringing my daughter here.

This place is basically closed…read more Dr Craddock and her husband have been gaslighting their patients, and their employees. The staff has had their paychecks bounce, Daniel, the husband who supposedly "handles" the business end of things has been gaslighting the staff as well. They literally hired someone on a Monday, then announced they were closing that Friday. They hired new staff just a short while ago, told everyone "business is great" then announced "uh, we've decided to close.." Then they didn't want to tell their patients. Mismanaged, poor treatment of staff, and disrespectful of patients.

Professional staff and friendly atmosphere! The doctor and physicians assistant are great at what…read morethey do and care for the kids!

Office staff phone and in person etiquette is completely inappropriate and threatening. In office…read morevisit is ALL about pushing vaccines!!! Obviously Big pharma controls most healthcare in the US. It's all about keeping children sick to keep them in system. Would not return.. they definitely don't have the best interest of my child

I moved to Hawaii from LA 3 years ago and just got around to finding a primary care facility. I am…read moreSO happy I found this place! It's so easy and fast to get an appointment, I've never had to wait once I arrive at the office, and the staff is extremely professional and kind. I chose Jamie Deuchler (NP) and I couldn't be happier. She takes her time with me at appointments, has a caring and professional bedside manner and is happy to refer out for specialty visits. There is plenty of parking here and they take Quest medical insurance. Thank you Paniolo!

Dr. Chun is the best! I have witnessed the level of care and commitment he has with his patients…read more He is kind and professional. We love Dr. Chun!

Best psychiatrist I have ever dealt with. He truly cares. He gives his personal cell phone number…read morefor tough cases. He goes above and beyond. By far the best.

What else can be said about Dr Sugai and his team? He is simply the best. Ask anyone around who has…read morekids, and a lot of them will tell you he is their doctor. Some drive across town just to see him. I never had to use his services until a few weeks ago, as that is when we had our first newborn. From the moment we talked to him and saw him with baby, he was amazing. He has the magic touch, takes his job very seriously and you can tell he not only enjoys what he does, but it also very good at it. He always takes the time to ask if we have any questions, and recommends us going home and writing them all down for the next time we see him. The coolest thing I like about his office, is he schedules all the check ups in the am, and the sick kids in the pm. This way, he keeps them separate and prevents spreading. Awesome! All of his staff have been great as well, from reception to the nurses and helpers. He moved to this location a few years ago which works out better for us since it is closer to home. I am very happy to have chosen Dr Sugai, and would highly recommend anyone with kids to see him.

We love Dr. Sugai! However, we may be a little biased because Dr. Sugai was actually the…read morepediatrician for us both when we were kids, and it was just so fitting to have him as our son's pediatrician as well. He is amazing with kids. I completely trust Dr. Sugai and his staff with caring for our little one; they are all very knowledgable and caring. He always gives us great advice and recommendations (we are first time parents, so it's very useful!!). The whole staff is very professional. His office is near the hospital, which is helpful if your little one ever needs to be seen there. The waiting room is a little small, about 10 chairs inside, but is enough since there's not too many people there at one time. The patient rooms are clean, tidy, and with kid friendly decor. The nurses are friendly, and make the immunization process quick and gentle.