Dr. Gregory Martocci has been my son's pediatrician since he was 3 years old. I was taking him to a…read moremore prestigious pediatric group but I finally got fed up with the practice telling me how to take of my son. Dr. Martocci always gives his advice but allows parents to decide how to take care of their children. For example he tells me what shots are due but allows me to decide what shots will be given or I can decide not to get shots at all. My son would always get a high fever whenever he received a shot. I told Dr. Martocci my concern about a booster for the MMR. He suggested to have a titers test done to check and see if my son had enough of the MMR antibodies. My son indeed had enough antibodies and so he never needs to have another MMR shot again! Dr. Martocci supports our family and appreciates that we try to eat organic as much as possible. He never forces his opinion on us. He provides treatment options and allows us to decide how to treat our children. I highly recommend this practice to anyone with children.

So, I'm actually legitimately concerned based on my experience with this office. First of all, I…read morecalled (and called back) five different times (each time being told that my daughter would be accepted as a patient and I would be called back) before anyone got back to me. Once I was left on hold for 10 minutes and no one ever came back. This all had gone on for over two weeks. On my 4th call, the secretary said "what's the number where I can call you back" and I said to her, in a very nice and calm tone: "I just want to let you know, this is the fourth time I've called this office, and no one has yet given me a call back." There was a long silence, and then she said "what's the number where I can call you back?" I said, "but I just need to know that you will actually call me back." She said "what's the number where I can call you back." Like a pissed off robot--no apologies, no concern for the fact I had been chasing this office down for coming on three weeks. So I gave her the number and said please call me back. And...she didn't. I believe this was Dana. Three days later I call the office again. Now I'm upset. I explained what had happened so far. I said I wanted to speak to the office manager, sandy, who wasn't in. The secretary I was speaking to asked if she could help--this was Christina. She was really nice and apologetic and gave me an appointment the same day (she did call back.) So our appointment is supposed to be today. Our baby was sick. Yesterday I get a voicemail saying Dr. Martocci has Covid, and is cancelling all patients today and rescheduling for next week. Alright, nothing you can do about that. But then I get a call this morning, again from Dana, asking me if I can come in this morning. I said "I thought the doctor had Covid, isn't that why our appointment was cancelled?" Long silence. I'm put on hold. She comes back and says "the doctor is feeling better. He's leaving early today. He's still seeing patients in the morning." I said "how can he be seeing patients if he has Covid?" She said, "if you're more comfortable, you can reschedule for next week." Umm, what? I said "I don't understand, is the doctor contagious?" She said "no." Long pause. I said I would call back. Five minutes later, after talking to my partner, I'm immediately put on hold and no one comes back. I call again, it says the office is closed. I call a third time, it says the office is closed. Now I'm wondering if they're purposely not answering MY calls. My partner calls from his cell phone, Dana picks up in one ring. I am honestly so infuriated and upset I am in tears. Hoping to finally speak to the manager to explain what my experience has been. I just hope someone cares because this is not okay. This might be the best pediatrician in the world, but who can deal with being treated this way? Now it's been over a month of this, and my daughter still hasn't been seen for her four month visit. Also, anyone who knows me knows I am a really calm and polite person, very gentle and patient. I can't understand why I'm being treated this way, or if this is standard for parents at this office.

I can't say enough great things about this concierge pediatrics office. From the moment you become…read morea patient - you feel genuinely cared for--not rushed or treated like just another appointment on the schedule. All the doctors are incredibly attentive, patient, and thorough. They take the time to listen to every concern, answer questions in detail, and explain things in a way that actually puts you at ease. You never feel dismissed, which is so rare these days. We love seeing Dr Levine, Dr Jassey & nurse Sam! What really sets this practice apart is the accessibility. Being able to reach the doctor directly when something comes up--without long waits or jumping through hoops--is invaluable especially as a parent. It brings a level of peace of mind that's hard to put a price on. I cannot recommend enough. I use them for both my kids and my in laws do as well. The office itself is clean, calm, and welcoming, and the staff is just as kind and helpful as the physician. Every interaction has been positive and reassuring. If you're looking for personalized, high-quality pediatric care where your child is truly known and cared for, this is it. I'm so grateful we found this practice!

My child has been a patient of Happy & Healthy since she was an infant, after switching from…read moreanother practice that not only did not fully understand preemie issues, but also was unsupportive of breast feeding. I wish we had chosen Happy & Healthy from the beginning, but glad we made the switch when we did, as we now have a lifelong relationship with the practice. The staff at Happy & Healthy have been absolutely wonderful. So much so that we've recommended Dr. Rubin & her team to many other families. The staff are kind, caring, compassionate, and many of them parents themselves, so they truly understand and are able to answer effectively any questions you have about your child's care. No question is too ridiculous - they never make you feel bad for asking anything and are very clear when answering your questions. They even have a wealth of resources on their website, which I often find myself sharing with other parent friends that don't even live in the area but are looking for some sound medical advice from a professional. (probiotic info sheet FTW) I'm writing this review now, after having to bring my child in last week for a checkup as they were feeling unwell. We saw Dr. Reich and it was our first time seeing her. She came into the office and without me even saying anything, she knew about my child's medical history - I appreciate the fact that she looked at my child's chart in advance - it was as if she's known us this entire time. Dr. Reich actually just called me to follow up and see how my child was feeling now. Having this level of care and service is so appreciated. I would recommend this practice to anyone that is looking for quality care with a caring team of professionals. Thank you Dr. Rubin & team for all that you do! You're the best!

I like the doctors there .but we always get the big bills for lab test after annual health check…read morefor the last 3 years. sometime like over$1000. somehow either they said didn't put right test code or don't have rights insurance info.... I don't know how that happened every time if we update our healthy insurance information we always gave to them plus we alway asked if the lab test covered before the test .even most the times take a couple of months and a lot of energy straighten the bills out . but I'm afraid we gonna get big lab Bills for my kids again when need come for annual check .

Dr. Banks was my pediatrician/primary care physician for 26 years and I recently aged out of her…read morepractice. She is an extremely knowledgeable and compassionate doctor, and I highly recommend her.

Dr. Banks was my children's pediatrician and I recently had the pleasure of taking my granddaughter…read morefor a check up! Highly recommend!

Best pediatrician that I've been to in the Hicksville/Nassau County area. They offer the best child…read morecare in the area!

My children have been going to Dr. Nayor for over 25 years! My youngest will be aging out soon and…read moreI can't imagine there is a more caring and thorough doctor that could have provided the type of care any parent would want .She has been there through everything and developed a great relationship with my kids from early childhood to early adulthood. The office staff is great and always accommodated appointments that were convenient for us. The other drs were also amazing. Look no further, this office is definitely where you want to be to help support you while you raise your children!!

literally could not be happier with our choice with Dr. Silverstein. He is patient, caring, and…read morechecks in on the parents as well as the children. any health concerns my children have had I have felt like I could always get in touch with him ( even in the late hours panicked). He listens to our concerns and guides. I love that he doesn't just prescribe things to prescribe things. Dr. Silverstein is very thorough, at my daughters 12m appt, he used a device to screen her vision and we realized my daughter needed glasses. the optometrists office commended him, as not many pediatricians offer this in office!

Dr. Silverstein has been my kids' doctor for almost 10 years. He's great with children of all ages…read moreand his office is open on Sundays which works for me. He's amazing and very caring.

During my pregnancy, I kept on hearing that I have to pick a pediatrician sooner rather than later…read more This was especially stressful during COVID as I couldn't go and tour the offices. This office was referred to me by a close friend who has two young children, but I didn't want to go to the first office referred to me right off the bat. That is why I placed several calls to other pediatrician offices. This office immediately stood out. And now, even after going for my son's two month wellness check up, I know for sure I made the right decision. Right off the bat, from my initial call, the office manager was extremely informative. She sent me paperwork prior to our first visit and let me know how things would go about after my son was born. I was instantly relieved as they explained what needs shortly after birth. Our first visit (and the others right after, because our son was a bit on the smaller side) were just as informative as my initial phone call. I also had a visit with their lactation specialist who was super cool, easy-going, and very reassuring. She is there every Tuesday, and you could book an appointment just to see her or book an appointment to see her on the same day your child has and appointment. They also have a great protocol put into place for COVID. You wait in your car and once you arrive you text the office to check-in. They text you back with a number for where you can wait in the waiting room. Appointments are very well spaced out and I feel safe visiting each time. They have several doctors at the practice, and we've seen three of them so far and they all have been great. The nurse staff is awesome as well. After today's two month check up I noticed that our nurse recognized our son, which was very refreshing. The office itself is very clean, and fun for children. Each room has a different theme and there's also a huge fish tank in the center of the waiting room, very entertaining for children. Finally, I do have to speak to their telehealth system. A few weeks back we had a question and didn't know if it was serious enough to bring our baby boy in. We set up the app and booked a telehealth appointment and within 30 minutes we saw one of the doctors, virtually. He was empathetic that we were first time parents and reassured us that our baby was OK and we were doing a good job. If I could praise this place more I would. I am super comfortable with my baby being treated here, and look forward to him growing with this office.

I was a patient at this office and only very recently left because we moved out of the area. A lot…read moreof the doctors and staff are fine, but one recent incident was completely inappropriate and has left me feeling very uncomfortable. During a brief insurance lapse of just a few weeks, when my 2-year-old with asthma began coughing, I reached out for help getting his usual medication -- and the entire experience was unnecessarily cold, bureaucratic, and dismissive. I was told that because I hadn't filled that prescription since April (less than a year ago), we'd need to come back in person, even though it was clearly on record. I was also told there were no refills left, but CVS confirmed there actually was one -- which they refused to transfer from our old pharmacy on Long Island. When I tried to clarify what to do next, the front desk repeatedly talked over me -- even after I calmly said, "I'm still speaking" -- and then hung up. A doctor called back at one point and left a voicemail saying, "Call if you need anything," but when I did, I was told the doctor wouldn't speak with me and that I'd need to wait until Monday for the office manager. It's now Wednesday, and no one has called me back. Most concerningly, I was repeatedly shamed for not taking my son to a local doctor -- even after explaining that we were temporarily uninsured and trying to avoid hundreds of dollars in fees for what should have been a simple refill of a medication already on record, prescribed for a 2-year-old child with asthma. One staff member even accused me of not bringing my son in for months, which was both untrue and completely inappropriate. He is fully up to date on all well visits and vaccines per AAP guidelines -- I simply hadn't needed to bring him in because he hadn't been sick until now. The lack of compassion and communication was deeply disappointing. I'm a concerned mother trying to prevent my toddler's asthma from turning into something serious while waiting a few days for insurance to restart. It shouldn't take this much effort, or meet this much indifference, to get a necessary medication for a young child. Ironically, the same week this happened, the office was still calling and texting me to schedule well visits -- so perhaps their systems, and their approach to patient care, both need some reevaluation.

I had my first visit here on Monday for my newborn daughter who was born prematurely. I felt the…read morepractice was very organized, clean and followed several COVID protocols. When meeting with the doctor I felt she did a full exam and also answered many of my questions. I even called the next day when my daughter had a very difficult time feeding and another doctor called me back within the hour to discuss my concerns and gave me suggestions to further try. Overall, I'm looking forward to our experiences at this practice in the future.

DO NOT GO TO THIS PRACTICE!! The office staff is beyond incredibly rude. They are condescending,…read moreinsulting and obnoxious to patients. Downright disrespectful never waste your time going here!!! Zero stars. Pathetic group of people.