Very poor service We…read morehad been forced to wait repeatedly before our appointments for years. Then, last month, we got stuck in traffic and showed up at 5:21 to a 5:00 appointment. The person at the front desk rudely informed me that my son would not be able to see a doctor, as they cancel an appointment that is 20 minutes late. I laughed b/c I honestly thought she was joking. She was not. She asked I would like to re-schedule. I told her I would never return. I had meant to write a Yelp review that very evening, but had forgotten. However, I just got a bill for a "no-show" appointment. Now, here I am Avoid this place if possible

I've had a wonderful experience with all the doctors at this location. The wait is never too long…read morefor my kids. Love their same day sick visits especially on the weekends where I don't have to end up in urgent care. Love their remote visits for things that don't require an in person visit. I never feel rushed with any of the doctors and they get back to me really quick when I need medical forms filled out although there's an extra charge.

Wonderful practice and very caring doctors. The Grillo's truly run a great family practice. We…read moremoved 30 miles away six years ago and still go to this practice for exceptional service.

We absolutely love this practice, the father and son are beyond knowledgeable and funny, they keep…read morethe kids calm especially if you have a child with severe anxiety like mine. We have been here since my daughter was about 5 and she is now almost 17 we are going to be very upset when our time has come to leave. Until then we will continue coming here when needed!!

These Drs are very good and caring. It's two Drs they know who you are and know your child's…read morehistory. Someone is always there and when my son was born they opened the office for me and just saw my son and told me not to worry. I now live further away and still make the trip to them for both my children. In a world where most Drs are herding their patients like cattle and are factories with insane waits it is absolutely amazing to find a place where the Drs remember you and care.

Great, thorough care. Open 7 days and always on call. The doctors even came to the hospital to…read moreexamine each of our newborns, no other doctors are doing that these days!

Dr. Goldstein is by far and away the best doctor I have ever come across. He has a great…read morepersonality, playful with the children and super knowledgeable. Dr. Goldstein is always there when my wife emails him about any of our kids and responds at all hours. He presents options when it comes to medicine or feeding and doesn't push anything on you.

I've been going here since i was an infant and i must say that there are no others that make you…read morefeel as welcome and as cared for as the staff here. Your little ones deserve trained professionals and the very best care they can give, and that's exactly what RVC Pediatrics provides. Safe, affordable, comfortable: all pre-requisites for any children's healthcare provider, but done amazingly by these guys.

I reached out to Dr. Accetta prior to my child's birth - and we planned to meet when she was born…read more Thankfully he is affiliated with LIJ Katz so when Summer was born everything was sent over and seamless. I was referred to him by a friend - so to say he met my expectations is a understatement. His staff are warm and welcoming. They provide with formula if needed- they book your appointments in advance. My daughter Summer is in the best care here - I love the waiting rooms being separated for children who are sick and who aren't. I could go on and on but this experience comes from 2 visits that were fast , thorough and informative!

My wife and I love Dr Accetta. The biggest complaint that I have read about him is that he is in…read moreand out of the room when visiting with the little ones. While some may see this as an issue, I actually really like this as it keeps the office moving and we rarely have to wait to see him. My wife and I come prepared to ask questions and he takes the time to answer each one no matter how ridiculous the first time parent question is. He takes the time to explain all the shots our child is getting and when we call him he always gets back to us. I am not really sure you could ask for a more perfect streamlined doctor. His staff is awesome as well and make everything so easy. I would highly recommend him to anyone.

Dr. Banks was my pediatrician/primary care physician for 26 years and I recently aged out of her…read morepractice. She is an extremely knowledgeable and compassionate doctor, and I highly recommend her.

Dr. Banks was my children's pediatrician and I recently had the pleasure of taking my granddaughter…read morefor a check up! Highly recommend!

So, I'm actually legitimately concerned based on my experience with this office. First of all, I…read morecalled (and called back) five different times (each time being told that my daughter would be accepted as a patient and I would be called back) before anyone got back to me. Once I was left on hold for 10 minutes and no one ever came back. This all had gone on for over two weeks. On my 4th call, the secretary said "what's the number where I can call you back" and I said to her, in a very nice and calm tone: "I just want to let you know, this is the fourth time I've called this office, and no one has yet given me a call back." There was a long silence, and then she said "what's the number where I can call you back?" I said, "but I just need to know that you will actually call me back." She said "what's the number where I can call you back." Like a pissed off robot--no apologies, no concern for the fact I had been chasing this office down for coming on three weeks. So I gave her the number and said please call me back. And...she didn't. I believe this was Dana. Three days later I call the office again. Now I'm upset. I explained what had happened so far. I said I wanted to speak to the office manager, sandy, who wasn't in. The secretary I was speaking to asked if she could help--this was Christina. She was really nice and apologetic and gave me an appointment the same day (she did call back.) So our appointment is supposed to be today. Our baby was sick. Yesterday I get a voicemail saying Dr. Martocci has Covid, and is cancelling all patients today and rescheduling for next week. Alright, nothing you can do about that. But then I get a call this morning, again from Dana, asking me if I can come in this morning. I said "I thought the doctor had Covid, isn't that why our appointment was cancelled?" Long silence. I'm put on hold. She comes back and says "the doctor is feeling better. He's leaving early today. He's still seeing patients in the morning." I said "how can he be seeing patients if he has Covid?" She said, "if you're more comfortable, you can reschedule for next week." Umm, what? I said "I don't understand, is the doctor contagious?" She said "no." Long pause. I said I would call back. Five minutes later, after talking to my partner, I'm immediately put on hold and no one comes back. I call again, it says the office is closed. I call a third time, it says the office is closed. Now I'm wondering if they're purposely not answering MY calls. My partner calls from his cell phone, Dana picks up in one ring. I am honestly so infuriated and upset I am in tears. Hoping to finally speak to the manager to explain what my experience has been. I just hope someone cares because this is not okay. This might be the best pediatrician in the world, but who can deal with being treated this way? Now it's been over a month of this, and my daughter still hasn't been seen for her four month visit. Also, anyone who knows me knows I am a really calm and polite person, very gentle and patient. I can't understand why I'm being treated this way, or if this is standard for parents at this office.

Dr. Gregory Martocci has been my son's pediatrician since he was 3 years old. I was taking him to a…read moremore prestigious pediatric group but I finally got fed up with the practice telling me how to take of my son. Dr. Martocci always gives his advice but allows parents to decide how to take care of their children. For example he tells me what shots are due but allows me to decide what shots will be given or I can decide not to get shots at all. My son would always get a high fever whenever he received a shot. I told Dr. Martocci my concern about a booster for the MMR. He suggested to have a titers test done to check and see if my son had enough of the MMR antibodies. My son indeed had enough antibodies and so he never needs to have another MMR shot again! Dr. Martocci supports our family and appreciates that we try to eat organic as much as possible. He never forces his opinion on us. He provides treatment options and allows us to decide how to treat our children. I highly recommend this practice to anyone with children.

I just had my second or third negative experience with Village Peds office staff. The women, with…read morethe exception of one lovely, older lady are downright rude. Their behavior is the type of thing that makes me wonder if I am on candid camera. Its truly that absurd. The doctors there ARE dedicated professionals so I wonder why they allow for that. I am starting to question if they are complicit in that toxic environment because I would never tolerate that in my place of business. After this, I am looking for a new pediatric practice. Any suggestions?

I have had multiple negative encounters with these people. My daughter, 9 months at the time,…read morereceived shots, blood was drawn from her finger, and had her ears pierced. The moron that pierced her ears did it so uneven that now at 1 year old only has one ear pierced because we had to removed it. The blood that was drawn was not enough and results were inconclusive. The doctor praised herself as she spoke to her dad and I "you should be happy that I went through her records and know her medical history" but yet she was calling my daughter my name. We agreed to give it one more chance. Wrong choice. Come the 1 year checkup...they canceled my appointment because I was 7 minutes late. 7! I live in queens, not on the island...they're ridiculously inconsiderate! I went in anyways to get her medical records because I had it...this was two weeks ago and have yet to receive records. If I could give it 0 stars I would!!!