This is a local bakery specialising (as the name implies) in pretzels, along with breads and pastries, filled baguettes and cakes. There's a reasonably sized cafe attached, with outside seating as well.
It's a particularly popular spot for breakfast, so we went along after a recommendation to try it out. Staff were friendly, seated us, and took the order quickly: we chose the Cheese breakfast with four types of cheese, boiled egg, jam, fruit and bread basket (€9.50). Bread, tea and coffee arrived after ten minutes.
However... after half an hour (and seeing later arrivals being served) we enquired about ours, to be told it was coming shortly. After another inquiry, and a further ten minutes, we were told it was imminent. We asked again after another ten minutes. A full hour and ten minutes after we'd arrived, the food finally arrived, with an apology, and three gratis
mini doughnuts by way of recompense.
Apparently, there was a glitch with the automatic ordering system, but clearly a bit more management was needed earlier on to sort it out. We kept getting quite complex explanations as to the problem, but all we wanted was our food...!
The breakfast itself was very nice, but it's hard to enjoy it in the same way when your patience has been quite so tested. Payment was swift (they take cards) and came with more apologies.
So I can see why it's popular and gets good reviews, and we might give it another go on our next visit. But sadly our experience drops it by two stars. read more