I was referred to Dr. Simons by my dentist after a failed attempt at a root canal (apparently I…read morehave challenging anatomy). I was still in significant pain and Dr. Simons got me in the same day at the end of his already full schedule, staying late to finish my procedure so I could avoid another night in pain. I didn't speak to the office staff by telephone in advance of my procedure because they coordinated directly with my dentist office. However, when I met them later that afternoon they were friendly, helpful, and courteous. Bridget contacted my dental insurance company so I would know exactly what my out-of-pocket cost would be, as well as how much I had left in my remaining annual coverage. She thoroughly explained the steps of the procedure/follow-up to me and answered all my questions. Dr. Simons introduced himself to me in the waiting area and told me how long he expected me to wait (which was a completely reasonable amount of time, even without factoring in that they squeezed me into an already full schedule); however, he apologized that I had to wait at all and truly made me feel that my time was important to him. Bridget also assisted Dr. Simons during the procedure, during which she was extremely attentive to my comfort and made me feel completely at ease throughout. Dr. Simons identified the challenging anatomy that required the referral, explained why it had been difficult for my dentist, and described how he was able to quickly solve it using advanced tools/techniques. The entire root canal took under an hour and was almost entirely pain free. The only pain I felt was the initial anesthetic injection and mild discomfort from holding my mouth open. I'm a surgeon, but my field is completely unrelated to dentistry/endodontics. However, having spent years on 'the other side of the scalpel' working with a wide variety of fellow surgeons, I immediately recognized in Dr. Simons the relaxed confidence that accompanies true expertise. It's often said in medicine that doctors make the worst patients and I'm certainly no exception when it comes to dental procedures, which give me severe anxiety. Dr. Simons has the most calming bedside manner I've ever encountered, somehow making me feel totally relaxed and comfortable the entire time. My procedure was a little less than 24 hours ago. I definitely noticed last night when the local anesthetic finally wore off, but the pain was well controlled with Motrin and Tylenol; by the time the staff followed up with me this morning, I was already completely pain free. I couldn't possibly have had a better experience, nor could I give a stronger recommendation -- writing this all out, it feels more like I'm reviewing a dinner at a nice restaurant than a root canal!

I chose Dr. Darlene Hachmeister for my first root canal (even though my dentist referred me to…read moresomeone else). I was terrified but Dr. Hachmeister and her staff were absolutely wonderful. Very kind, patient and understanding of my fear. She explained everything and I felt zero pain. She couldn't finish the root canal due to a crack in my tooth below the gum line. Imagine if I'd gone to a less honest endodontist who would've finished the root canal and sent me back to the dentist for a crown $$$ only to have the root canal fail a year later. She charged me what I considered a very reasonable price for the work she did do. Unfortunately now I have to have the tooth extracted but if I or any of my family ever need a root canal again I will only go to Dr. Hachmeister.

I came to Paul Scott as a problem child. He was trying to fix a nightmare I had with another…read moredentist. I already had a bad taste in my mouth with my other dentist (I didn't mean to make that pun but... Dr. Scott will like that one - haha) so, he sure had his work cut out for him. Dr. Scott started off with some jokes why was this important? I was NERVOUS. The jokes helped. Next, he did the most important part (something the other dentist refused to do)... HE LISTENED TO ME. He was kind and he took my pain seriously. He did another root canal and as root canals go, this wasn't as painful as I had braced myself for. When the procedure was finished, I was escorted to the door like I mattered and then, after a few days, a key staff member named, Rita called and checked on me. She didn't act like it was her job or that calling me was a hassle. Rita wanted to know my level of pain (I was doing great) and asked if I needed any further help. I know that no one wants a root canal but, if you have to have one... you might as well go to the specialist the first time. Rita can also give you recommendations on other dentists for cleanings etc (she recommended Dr. Rawley for my needs and I LOVE him too) ---- I know I was a difficult patient. I even cried from my pain and 9 months and counting of frustration and pain caused by another dentist but they were AMAZING - PS - THE ENTIRE FRONT STAFF IS KIND - EVERYONE -

Dr. Scott is a great endodontist. He takes his time, explains everything and makes sure it gets…read moredone right the first time. I have had 2 root canals done by him and it went great both times. 100% eased my mind of being fearful of the dentist. If you can get through a root canal, I imagine the other stuff is a breeze.

This place is the best!! I am very happy with how they handle appointments and how the office is…read moreran and the Doctor is top class !

Everything about this office is spot on! From scheduling (rescheduling), professionalism,…read morecommunication, cost, all the way through completion or recommendations are done with a smile. If the need arises in the future, I would definitely go back to this practice for their help.

Everything went well. Amazing staff and the Dr Humberson is an incredibly nice person. My endo was…read morecompetently completed. As wonderful as the experience was, I hope to never have another root canal. All around, great Endodontist. Don't be afraid...no pain at all. Thanks to Dr.Hoy for recommending her.

I am beyond thankful to this practice for their kindness, professionalism, and integrity. Thank you…read moreso very much. You didn't have to go out of your way to help me, but you did and that deserves recognition. I would have no hesitation in recommending your services.

Had root canal done. no pain. it went so smoothly that I actually fell asleep for a minute during…read morethe procedure. i have never experienced a pain free dental visit. x-rays done was a breeze. they fit the piece into my mouth with no fuss or pain from biting down. staff very pleasant, professional and considerate. i am extremely happy i went there

I recently had a root canal here. The staff and Dr Hernandez couldn't have been nicer and more…read moreprofessional. When I got back north my office here was very impressed with the results of the procedure.

This was one of the best experiences I've had at a dentist. When I first arrived I was skeptical of…read morethe outside and surrounding area but once inside I noticed it was a very updated, bright, cheery office. It was easy to make an appointment for my consultation. I was brought to a room immediately. They were kind enough to put on cartoons for my son. I saw Dr. Aippersbach who introduced himself as Bill. He quickly examined my tooth and asked some questions becflre concluding I needed a root canal. The ladies who checked me out were eager to help me get an appointment as soon as possible to help alleviate my pain. I ended up choosing th Waterford Lakes office for my convenience. Overall amazing experience.

Having a root canal is never any fun, and having 2 in one day, well....Thank God for Dr Isler!…read more From the minute I walked in the door, I was welcomed and felt so calm by the environment of the office. Dr Isler is terrific! Gentle and I have never thought I would say this, but what a gifted doctor. Dr Isler has state of the art equipment and really makes the procedure painless. Yes, there's a slight pinch when the Novocain starts, but Dr Isler has some sort of state-of-the-art equipment that instead of needing more like 5 shots, there is only one! I was instantly out of pain from an abscessed tooth that was just really so unfathomable I could not even sleep for 2 days prior to this procedure. I hate to admit this, but I have had root canal treatment years ago and I remember the past being just a long, painful experience that went on for hours. Well, Dr Isler, some magical way got TWO done in less than 35 minutes!!!! That's insane!!!! Not only that, but I walked away FREE of all the misery I had been in before the procedure[s]. I mentioned to Dr Isler that he must be some kind of brilliant magician to make this such a PLEASANT and PAINLESS experience. He appreciated my compliment, and said, 'I love doing something I am very good at doing....' [almost verbatim]. He's not just 'very good' at doing root canal procedures, Dr Isler is 100% THE BEST! Hopefully, I won't need another root canal, but should I need, I would go to Dr Isler, and HIGHLY recommend him to any and EVERYONE. Great office staff, too. Oh, my goodness! What a wonderful team. It's not often you hear a lot of upbeat giggles and fun in a place that is usually full of patients in pain, but this entire team made my time [and other patients] actually.....DELIGHTFUL! Oh, I had this done yesterday and figured I would be in pain once the medication wore off, but amazingly.....I am PAIN-FREE and happy, and though I could have taken pain medication, I have not had to do so!!!! AWESOME TEAM! Thank you so very, very, very much!

If I could give zero stars, I would. I called this office and specifically asked if they did the…read morework I needed. They said they absolutely did and I made an appointment. I drove 1/2 hour each way and waited in the waiting room and finally saw a dental assistant. The dentist breezed in for one minute and told me they did NOT do this work and they would have to refer me to someone else. He never even looked in my mouth. What? So I get the referral, called the referral dentist, and they don't do the work either. Casto's office just wanted the referral fee and WASTED MY TIME to do it. Never will I go to this office again. I am blasting this all over the internet. People need to know. Really a terrible mean thing to do to people. I will never pay a referral fee to this office. Even my dental insurance rejected their claim. They know.

i was told by my dentist i needed root canal, and even having had them in past i was not looking…read moreforward to it. however once i arrived, the staff was very friendly, i was called back within 5 mins of arriving, his nurse was so sweet. Dr Casto is very calming and gentle, he did confirm i needed root canal and set to work on it, i felt absolutely nothing, and it was done in less than 30mins. Amazing work, if i ever need another procedure i will be calling their office.

Dr.David Wilson did a root canal for me last year. Very tricky lower back molar. Took longer due…read moreto location, but was relatively painless, and the tooth is awesome now! I'd use his services again.

my dentist referred me to Niemi and made an appointment for my root canal a week in advance. The…read moreafternoon before my appointment at 7:45 the next morning I received a voice mail from Niemi saying that if I did not verbally confirm my appointment by 4:00 pm, they would cancel my appointment. I called back as soon as I saw the message, but they were closed. I left a message Confirming I would be there in the morning. When I arrived at 7:45 told me they had cancelled my appointment and would need to reschedule. She falsely claimed they had tried to contact me numerous times. Very unprofessional, stay away!

Everyone was very kind and accommodating. Dr. McNutt explained everything in great detail. I felt…read moretotally at ease

My root canal was amazingly painless! Dr McNutt has a wonderful soothing personality! His office…read morestaff are professional, efficient, and friendly. Everything in the office seem to run very smoothly. This was a very good experience! I will definitely be recommending Dr McNutt to all my friends. I think I'm in love!