Visited again so my wife could upgrade her phone. McKayla helped us and made the process easy and…read morequick.

I was in and out in no time, all I needed was to set up internet through Verizon I cannot remember…read morethe name of the young lady who helped me, but she was very knowledgeable and took care of everything quickly.

Store is understaffed; wait times are long, and the reservation system is basically worthless…read morebecause they're constantly booked. Spectrum's robo-operator is pretty dumb: I wanted to exchange my router, and it told me to "turn it off and on again." Why four stars? One employee at this store was truly wonderful. Dana was very friendly and got me in and out very quickly with no headache. The new router and modem literally quadrupled the throughput of my WiFi signal. I wish that everyone could have the experience I had; I had to walk in just as they opened their doors on a Sunday to get helped so quickly. It was such a relief to not have to wait, I had to call it out. Thank you, Dana!

If I could give a zero I would!! they overcharged my Dad (93) over $400. Wouldn't work with us at…read moreall to rectify the situation. They are WAY more expensive than Dish! Skip this one!

We upgraded our phone system last year and Comm West was great at giving us several options and…read morefinding the right system for our growing office. They were very professional and timely on getting us all set up. Thanks for the great work.

From the owner: At CommWest, we put people first. Whether you’re a small team or a large, multi-site organization,…read morewe deliver proactive IT management, layered cybersecurity, dependable VoIP solutions, and fast, personal support designed to keep your business running smoothly.

My name is Misty Durnford, CEO of Fresh Start of California, LLC. I found Steve Hovland, two years…read moreago when my business was on the verge of falling apart. I am writing this letter to inform you and make a great recommendation for CFO and forensic accountant. Steve possesses great organizational leadership qualities. Furthermore, he has an abundance of knowledge of all technicalities regarding finance, accounting, and so much more. He would be a huge asset and great resource for any organization and has my most noteworthy proposal. So grateful to have found you, thank you for everything Steve.

Worked with installer to set up complicated equipment. Best guy for the job . Great service on time…read moreand great job.

Mr. Moore is as good as it gets for setting up our satellite system - and then explaining how…read moreeverything works together. The online "my dish" and the phone app all work seamlessly together with our dvr. Kudos.

We've suffered with GVT for over 5 yrs with intermittent long periods of outage. Don't bother…read moreattempting to contact customer service, as no one will answer the phone. We've cancelled our service today via email. Hopefully someone there checks the email account periodically. We're spending an additional $30.00 a month for Starlink. Do yourself a huge favor and stay away from this business.

Do not use these guys. Your initial speeds will be adequate but soon after, there will be "issues"…read morewith the tower and your speed will decrease drastically. Our service is interrupted at random times throughout the da. We both work out of the house and we cannot even have a zoom call and forget about streaming a movie. You will also be unable to get anyone to call you back. They just want your money and you will not get what you pay for. Stay away from this company to save your money and frustration. I wish I could rated them a negative 5.

I called Big Dog to ask about satelite and different services. The salesman was fantastic. He…read morehelped me decide which satellite system to go with and why. Looked at all the price options and was very good at helping us figure out what would be best for us. I wanted a specific show and he called me back with the correct info as he didn't have it at this immediate disposal. So, we went with his suggestion. Excellent salesperson. The installer was also good, we have a very tall house, and it's pretty scary to have to climb up but he did fine. He removed an old dish and took it away, placed the new one in a better position, away from the street. He showed us how to work the TV remote and even hooked up my soundbar for me. He was also very good. The only thing was I forgot to ask him about wearing a mask and I didn't have mine on either. Total space out on my part. I should have done that since my husband and I are both seniors. My suggestion is for them to have a mask with them when they come to install. But he was excellent at his job.

They got 2 days to contact me then i will take legal action. I am a business owner and this is so…read moreunprofessional and they need to be held accountable.

Run Away as fast as you can!! This is a HORRIBLE company!!! They can ruin your life!!! RUDELY!…read more I had an account with them for over a decade. They have now given me one of the biggest computer nightmares I've ever had. Almost as bad as getting hacked. Recently, my inbox was getting full, so I deleted several thousand emails. They wouldn't go away, so I called customer support. "We'll check." While I was on hold, I watched my computer as the number of emails in my inbox spun very quickly down to zero. They had deleted ALL my emails!!! A decade of my life, GONE!!! When the person came back from hold, she said she would call me back. Two hours later, I finally called her back, and she told me they had accidentally deleted all my emails. No apology. We have no way of recovering them. Me:"What am I supposed to do?" Brainstorm:"You should have had a backup." THEY HAD THE NERVE TO TELL ME I SHOULD HAVE HAD A BACKUP!!! That's their business--keeping people's data safe. And they had no backup themselves, and no procedures in place to prevent deleting a decade of my life in the blink of an eye! Rude beyond imagining. "Can I speak to your supervisor?" "I am the supervisor." "Who can I speak to above you?" "There is no one above me you can talk to." Initially she told me they would give me a year free. I said, they should give me at least a decade free. "We can't do that." "How can I get my emails back?" "I don't know. You probably can't." I thought I had a backup with BackBlaze. BackBlaze backs up your "whole computer", BUT NOT YOUR EMAIL (maybe only if it's IMAP). I was using IMAP because Brainstorm had previously told me that was the only way to have emails on both my computer and the server (so I could see them from other computers while traveling). Turned out switching was a major hassle, and NOT TRUE! I could have simply changed a setting on POP3, but their "technical support" didn't know that. In three months, while I was still hoping to find some way to recover my emails, they called to tell me my account was past due!!! "You owe us money." "You owe me a decade of emails." Still no remorse whatsoever for deleting my emails. "I thought you were giving me a year free." "You turned down that offer." Again, rude and what I would describe as "pissy"! Now, I'm having trouble with other accounts, because my Brainstorm address was listed as backup email address for Google, which won't let me restore my password with them, and GOOGLE HAS NO CUSTOMER SUPPORT WITH A LIVE PERSON AT ALL!!!! If the automated system doesn't work, you are just ****ed! I don't know how many other accounts I will have to close because I no longer have that email address. TELL EVERYONE! DON'T USE BRAINSTORM INTERNET!

This company will lie through their teeth and not come close to what they promise. Seriously,…read moresomeone should file a class action lawsuit against this company for offering services they know they cannot provide. Their customer service system is terrible beyond belief and if you are lucky enough to get a real person, prepare yourself for a frustrating condescending conversation. A typical evening at home trying to stream a single movie is guaranteed to end with a lost connection due to crazy low bandwidth. Absolutely do not sign up with this provider unless you are a glutton for punishment.

AVOID LIKE THE CORONAVIRUS!!! Look at all of the cities that…read morethey're no longer in business and imagine why? Also imagine why, while on the phone with them that they disclose that, "the conversation may be monitored or recorded for quality purposes" but when you advise them that they're being recorded they state it's not allowed and hang up. Imagine why after disconnecting their crappy service, they continue autodialing your credit card and ask what kind of a business does this? On January 9, 2020 I resolved my billing issue with them and they were to write me a check for about $150.00 but instead, I received a bill. BUYER BEWARE, anything but a reputable company.

OUTRAGEOUS. I've been a customer for 2 years now and my bill gets higher and higher every month…read more I'm paying $81 for internet ALONE, not to mention my internet constantly disconnects for days at a time for no reason. I started at $65. Sad to think loyal customer service gets you nowhere. Will be looking into other options!