My wife brought my 12 year old daughter because she is having difficulty seeing the chalk board…read more The new "doctor" to the practice told my child, with my wife in the room, that she was manipulative and lying to get glasses, because that's the "new kid thing". Needless to say you just lost a long time customer x3. The doctor was completely unprofessional and inappropriate. I have always had excellent things to say about this business prior to this incident, but I won't be back!

Went last March for my well exam. I have always had no co-pay and an allowance for contacts or…read moreglasses. I'm walking out and they tell me I no longer have a contact/glasses allowance! I then receive a bill for over $140! My employer nor my vision insurance plan has EVER changed! I am currently contesting this through VSP. I know the other review for this place is "not recommended," but the poor guy experienced the same situation! Only reason why I gave 2 stars instead of one is for my past experiences here have been excellent. I used to have this place as a 5 star!

I have been a patient here for years. Dr. Price has always been attentive and puts my care and…read morecomfort first. I feel extremely confident in his practice. I currently drive from Columbus for appointments because I trust his expertise and do not believe I will get the same level of care from a different optometrist.

I am not happy with this establishment. They took special pictures even though we asked to not…read morehave anything extra done that would cost more money. They gave us glasses after waiting a whole month that didn't even have the right prescription in them, and and they measured bifocals incorrectly but told us to just give it a try. Because of all these problems my husband and I now don't have glasses we can wear.

I bought two pairs of glasses from here and one pair was a total waste of money. when I picked them…read moreup the lenses popped right out so there was clearly an issue with the fit but when I took them back in the person at the counter said that's "totally normal" It is not totally normal to not be able to clean or even wear your glasses without the lenses popping out. They're great leading up to getting your money but then they don't care after that.

Great service and friendly. I want to follow up for additional info about my glasses and they may…read moreget more money from this inquiry. The 2 phone numbers on internet DO NOT WORK. They are 1.888.859.2216 AND 740.277-4587. My phone call was dropped and no response from either number. Thank you. My phone number is in your customer database so PLEASE CALL ME BACK. Thank you.

We have visited this location on several occasions for eye examinations, glasses adjustments, and a…read moreminor eye injury. One aspect I particularly appreciate about LensCrafters is their online scheduling system. It is very convenient to view available appointment times at this location, and at other branches if needed, and to schedule appointments for multiple family members. They also offer extended hours, including later in the day and on Saturdays. We have been attended to by two different doctors at this location, both of whom have been courteous and professional. We felt that we received thorough examinations. In my husband's case, when he experienced an eye injury, they were able to accommodate him with a same-day appointment and provided a treatment plan for him to follow. The remaining staff members were also very helpful, making the process of selecting frames and lenses a less stressful experience.

Had a great experience! The optometrist was thorough and got all 3 of my family members exams done…read morequickly while explaining everything to us. The staff was lovely and helped us navigate frame style and cost to help us save some cost. Our frames arrived within 2 weeks of ordering and was notified via text and email. Our family will continue as a customer.

I went to Dr. Schultz for the first time at Precision Eye-care Nov 18 & it pains me how bad the…read moreoffice staff was because he was the best Optometrist I've ever seen. I understand the practice just opened but the experience was absolutely ridiculous. I get free government frames for being disabled, I ordered those, paid in full to have no line bifocals put in an already existing pair of my frames that was $200 & my United Healthcare pays so much toward a pair of frames a yr. so I went ahead & got them even though I had to pay another $200 for the no lines in them as well. So I left that day after ordered the 3. I paid in full even though my United Healthcare wouldn't allow me to get a pair they pay for until Jan.1.Well 2 wk later I got a call the frames were done. I went there expecting to get the government free frames & my old frames I had new lens put in. However the didn't have my frames I left. They told me I NEVER LEFT THEM! Even told me "well how would u have driven home, you had to take them" I said I had a ride bc I came on crutches. I also said I have my receipt. I was then told they don't have them there & the person to ask is on a wk vacation so I'd have to call back. I ended up driving up there myself the following week. I said the receipt shows I paid for the specialty lens in two frames the 3rd pair doesn't cost. I also showed a pic I had taken of the new frames next to the one I left to show a friend & the time I took the pic they were already marked on the lens were the bifocal goes. They ended up finding them in someone else's tray, they apologized that they dropped trays & must have put mine in the other tray but they never send them out for lens. So I had to wait again! Then come Jan 4 I call to see how long the pair insurance paid for frames would take to come in. I called again on the 8th checking in hoping to get them before having a major neck surgery. I was told they still hadn't heard anything. Then I got home from surgery & called on the 21st only to be told "oh we haven't sent them to the lab because we were waiting to hear from u on when you wanted to come pay for them so they can be sent out" I was completely shocked which I didn't think was possible to be more shocked at this point. I called about them Jan4&8 yet they were waiting to hear from me, then waiting for me to pay when I paid Nov 18. So again they apologized they didn't know what happened but they would have them in a couple days. However I didn't hear from them so I called them Feb 2 & was told they would check in with the lab & call me back. I got a voice mail Feb 3 apologizing but they just got ahold of the lab & they didn't have frames to send out so they had to order them & when they got to the lab they were defective but they told the lab when the new came in they needed to be expedited fast. I got the call 5 days later the frames were finally in. So after being accused of never leaving frames to have bifocals put in, they never sent to pair insurance covered the start of Jan and not getting them back till Feb 8 I must say this place is very unprofessional.

Great staff, very accommodating, PERFECT eyeglasses. I went for the whole package...non glare,…read moreframeless, polished edges...these are outstanding!!!

From the owner: Specializing in: - Optometristsread more