I'm leaving this review for a location and dealers who were incredible in the hunt for my upright…read morepiano. I had been to several piano stores, but the gentlemen here are no doubt the most down to earth piano dealers in the area. I felt that they listened to the type of instrument and sound I was looking for and did not try to sway me to their profit. Moreover, they take their time and do not rush you to pick something immediately. They realize its a savory process, especially if you are true music aficionados. The owner of Faust appreciates music, and keeps that integrity in their business. It is important to feel right when spending this amount of money. I have no regrets going with these folks, and you will not either! They have my business for years to come...

Steve was fantastic. Knew all the details of all of the pianos. I did not buy a piano because I…read morealready have a piano, but if I ever bought a piano I'd buy it from Steve. See you after I hit the powerball. Beautiful pianos.

Ms. Charlotte, my children's piano teacher, is simply exceptional. Her personable and encouraging…read morenature created a comfortable learning environment, and within just three months, my kids went from piano novices to understanding basic theory, recognizing sounds, and confidently playing the piano.Charlottes well-structured and engaging lessons, coupled with her infectious passion for music, ignited a love for the piano in my children's hearts. She balanced challenge and support perfectly, fostering their musical growth and enthusiasm. As a note, my children are 5 and 9.

Charlotte is hands down the best piano teacher ever, and I feel so lucky to have known her!…read more She is not only professional and knowledgeable about music, but also very kind and loving! She really cares about her students and helps her students advance both in piano learning as well as personal growth. Definitely take her lessons if you are looking for a piano teacher for your kids or yourself!

Amadeus Piano is exceptional in piano restoration and their knowledge and expertise of pianos…read more Yury is a gem and an artist at renovation. They are trustworthy, helpful, kind and the best at what they do. If you are looking to buy a piano or would like to refurbish an older piano, don't bother to look any further. They took my Baldwin Baby Grand and made it better than new. They refinished the mahogany cabinet to its original sheen and glory and replaced the tuning pins, hammers and pins. See photo below. Amadeus Piano is incredible. I cannot say enough good things about them.

One of the best companies we dealt with by far! They came all the way to Southbury to help us move…read morea baby grand into a trailer. The very next day that we called them. Brought everything that was needed and even helped us move a couch. Extremely nice and fair prices too!!

Tom was so prompt getting back to me right away and recommending Greg Cole to do the timing as I…read morethought I needed a big repair done from a recent move before I had the piano tuned. Greg was also prompt-fit me right into his schedule and even showed up early at my request. He quickly and easily fixed what I feared would be a big job and then expertly tuned the piano back to perfect pitch!

The best. Tom is not only an excellent tuner - highly skilled, precise, thorough, and efficient -…read morebut also deeply knowledgeable about piano mechanics, construction, and history. I greatly enjoyed our conversation as he set to work. He completed his standard twice-over tuning in good time. Our piano sounds better than ever.

Sam, the manager there and V.P. of Sales & Marketing for the whole company, is amazing. Super…read morefriendly, honest, low-key, and no pressure. He has also done wonderful things for the community, including hosting annual piano competitions, fundraiser events, and offering opportunities for teachers to book his space for recitals.

This was our first visit to Melville's Faust Piano store located in a small strip mall on a busy…read moreBroad Hollow Road. The only reason we were visiting this location is because our children were having a recital in their downstairs showroom. From what I read, they are the largest piano store to offer Yamaha Fazioli Bechstein and Bosendorfer pianos. In addition, one would find many used restored Steinway pianos. They seem to sponsor many events which include children recitals, classical piano, concerts jazz concerts, and many other events. Personally I see this has a wonderful marketing concept that surely provides visibility to this popular piano store chain.

A trip to…read morethe past Simply one of the best collections of ancient musical instruments in the whole damn country. If you are not interested in ancient music then you have never heard of this place and will never visit, but if you do happen to play the lute, recorder or harpsichord this is a place you should visit at least once in your life. Of course it's look and don't touch unless you happen to be a world class musician, but just standing next to the few surviving authentic ancient musical instruments is a thrill. The hours to the museum seem to vary so call to make sure it is open. but they do have concerts by great musicians using the authentic instruments on occasion. The museum is a small dusty place reeking of history. If you bother to visit the person inside will look like he is shocked to see anyone actually coming in, but for anyone interested in ancient music this is an absolute must. I wish I could give it more than 5 stars.

A perusal of Yale's famed Collection of Musical Instruments is a must-do while on campus. Tucked…read moreaway on Hillhouse Avenue (supposedly the street deemed by Mark Twain and Charles Dickens "the most beautiful street in America") and filled with treasures, "the Collection," as it is affectionately referred to, is a charming foray into history and musical refinement. The friendly and quirky staff of curators and student interns are always willing to engage in conversation. The instruments themselves range from ancient bells to grandiose baroque harpsichords. Highly recommend this pit stop!

Great experience purchasing my next piano thru Caruso Piano Gallery in New London, CT I could not…read morefind what I was looking for locally, so I began my online research and found it at Caruso. For the first time in my life I would consider purchasing a refurbished 1974 Yamaha 48" U1 Black Satin piano 1900 miles away. WOW. I wasn't sure I could do this, but proceeded after reading many great reviews and the four star reconditioning service with 21 point certification offered by Caruso. This included full cabinet restoration as well in black satin. And, after visiting with Richard Caruso thru phone calls and emails, I was sent a video demonstration made by one of their pianist of two I could choose from. I also chose the Piano Life Saver (humidity control) system to be installed by Caruso as well. So, my choice was made, the LS system installed and piano prepped for shipping. Thus, we started the process of long-haul from New London, CT to Denver, CO. After a delay in trucking service availability from New London to its first destination in Kentucky, the Caruso company decided to deliver a load there themselves. Once in Kentucky, my piano was in storage for a short while before it began its journey to Denver. Once in Denver, Caruso suggested delivery to my city of Colorado Springs using Keyboard Carriers. Working with Brittany Caruso, the whole process was flawless. My piano arrived at Keyboard Carriers in perfect condition and after a short wait they were able to deliver to my home. This was an experience that I would do again and I highly recommend working with the Caruso family. Thank you, CPG! My journey began on June 6, 2022 with delivery to my home on August 2, 2022 (not bad at all for a Summer delivery with long-haul shortages) Photos of my new beauty are below.

Purchasing a piano is, for most people, a once in a lifetime occurrence. So it becomes even more…read moreimportant that the store that you make this buying decision meets all of your needs- an adequate inventory of a variety of pianos, knowledgeable and professional sales staff, and a reputation for years of quality sales and service. Caruso's Piano Gallery meets all of the above criteria! Caruso's has a nice inventory of pianos, both uprights and grands. And most major brands are represented- Steinway, Yamaha, Bosendorfer, Baldwin, etc. They have both new and pre-owned models. The showroom is nicely laid out, and encourages you to sit down and try the pianos out. The sales people are attentive but not intrusive- if you ask for assistance they are more than happy to help, but if you wish to be left alone to experiment, they are just as glad to do that also. They are knowledgeable on the idiosyncrasies of the piano brands, but encourage you to decide which piano suits your taste the best. Pricing is competitive- in fact, it appears that their prices are better than some other stores. They offer financing and flexible payment options. Local delivery is included in the price, and delivery can be scheduled for as little as a few days out. I highly recommend Caruso's if you are looking for a piano. You can be assured that you will receive great service, as well as a great piano!

A terrific experience! Henry is very experienced, knowledgable, and generous. I came in with a…read moreloose strap button that I was unable to access inside through the sound hole and left with it firmly secured, a new bridge saddle, 6 new rosewood string pins, a pin puller, a new tuner, and instructions on how to properly restring the guitar. A truly rewarding visit!

Acoustic Guitar Solutions has worked on five of my guitars- my Taylor 322 and 522e, my Takamine H-5…read moreclassical, and my Yamaha A1R and A5R. He did a thorough examination of each guitar discussing possible improvements with me, including adjusting string heights and neck relief, fashioning custom bone nuts and compensated saddles, lowering the bridge on the Takamine, and doing a full fret leveling and recrowning in two cases. He also fixed one of my guitar cases and offered detailed suggestions about strings... all this in a timely fashion at very reasonable rates compared to the big guitar shops. I highly recommend this business, particularly if you want to deal directly with the person performing the work about improving the playability of your guitars.