I can not give this place a high enough rating. Honestly the nicest most accommodating place of…read morebusiness I've ever worked with. These people treat you like family/close friends from the first time you meet them. Renting a large unit until my house is ready to move into and when we arrived with a huge moving truck they helped guide my boyfriend into the gate plus met us with carts to make our move a little easier. We didn't even ask, they just offered which was a HUGE help! Highly recommend to everyone I know!

DO NOT USE THIS FACILITY!! They WILL over charge and find reasons in your contract to do so. The…read moreinsurance they offer is no good, it covers nothing. Our furniture was molded due to leaks in the buildings. They charged us a $50 cleaning fee to leave wood and antifreeze they asked for...the wood alone is worth more than the cleaning fee. The customer service was horrible... specifically the woman in the front office was very rude, disrespectful and talked over us to the point that we had to hang up. We would love for the owner of this job establishment to call us back with a resolution, although given our experience with the last visit, I'm not expecting a phone call or a resolution, so please do yourself and your family a favor and just stay away from American Storage...there are many other storage options in the area that are cheaper and they know customer service. We will continue to post updates on a resolution for as long as it takes. We are a family or 9, recently moved...as if that wasn't hard enough, now we have been taken advantage of by this business preditor.

If I could give them 20 stars they would have my vote. The price was a bit higher than the…read morecompetition but well worth the money. Mr Roddy was excellent communicator for everything we were going to need them to box. Printer/fax/Scanner was larger than a medium box from some company. They were prepared. They had our television wrapped perfectly. The mattresses were covered with bags from bags from other companies. The boxes were colored labeled for each room and numbered, so I could look back at what my husband packed. He did all the major packing due to my disabilities. So, we had it packed up. 95 boxes and our furniture. Barnes let us pick the number of men to pack the truck. We did two. They were done ahead of schedule and headed out for a Georgia to Georgia move. They were already unloading in the right rooms the next morning when we showed up 5 minutes late because of the dog's last minute siesta. I have never been so amazed at how respectful a crew could be moving your belongings. After 26 moves in my teens and adult lifetime, this was the only one where furniture wasn't damaged. We were quite pleased and lucky. Thankful as well. I left there doing what the Lord instructed by shaking my shoes, but there are some people who deserve recognition. Some companies from the lowest level to the highest that show they care more for their customers/patients by being honest, helpful, working together to communicate and understand each other, and understand each other. Thank you all from the bottom of our hearts and Aubie's too. Dan and Me

This is a review for on their storage units. Customer…read moreservice is awesome. People are friendly & flexible at times. Their storage units are unsecured. They have cameras at the entrance & that's it. Our storage unit was broken into multiple times. The lock was torn off things were missing every time we checked. Their claim is that there's only cameras in the front.... not the back. So all of my kids sporting trophies, baptism certificates, artwork, beds, clothes EVERYTHING we owned are all gone. For a person that is already fighting homelessness, this is a loss that can't be forgotten. Make sure you have a unit in the front & that you check your unit often.

I just recently moved to the area after my divorce and my friend suggested this storage place…read morebecause he had his things there as well-I definitely would have chosen an inside unit but the one I have served the purpose for the items I have-I would recommend this place$$$$

Highly recommended. I rented their unit and got to use the moving truck for free. I chose climate…read morebut they have conventional storage as well. They went the extra mile for us several times...and don't seem to give us such a hard time for the small things like paying over the phone (no charge), and other things. If you need storage, these are your guys.

If how they treat people (pregnant woman with 2 young kids, specifically) who are stranded outside…read moretheir business with a flat tire is any representation of how they run the rest of their business, I'd do business with them any day! I was blessed by this business today!

I would give this business a ZERO but you have to at least rate as 1-star…read more I bought a truck from the owner, Robert, that he knew there were major issues with it and he lied about them being fixed. I had to complete major engine repairs on the engine for the supposed repaired parts within 3 weeks of the purchase. When we asked him for documentation of the repairs he had made he said he couldn't find any paperwork - which is impossible to believe for businesses to lose taxable itemized documentation. So far the vehicle purchased has cost me more in repairs than it is worth. The lack of integrity and accountability for this owner is unacceptable. His standard response is that truck is sold "AS IS" and even though he directly lied about the repairs there is nothing you can really do. Additionally, he advertises his vehicles online as "FOR SALE BY OWNER" but he is actually a dealer and the price advertised will be raised for extra dealer fees when you go to purchase. Just another example of his lack of integrity.

Very disappointed... Worst customer service. 97 degrees…read moreinside climate control building for 2 weeks, was told "you're welcome to move out", when I inquired about the problem.

I just wish I had more stuff to store. Mark and the team there are the best ever to work with at…read moreany time. The move-in and move- outs were smooth and Mark was exceptionally helpful. You definitely want to get a storage unit here. Prices are good and the service is even better!

Desmond and crew were great! They handled my things with care, wrapped all my furniture,…read moredisassembled and reassembled my furniture. All boxes were put in the appropriate rooms and not one item was damaged. Three man crew; they're fast, efficient and can pack the heck out of a truck. I've had some bad experiences with overpriced movers who show up late, no equipment, and take all day, on top of damaging my things. These are good guys and they know how to move. They are reasonably priced; you definitely get your money's worth. I've attached a picture of how they wrapped all my furniture. They restored my faith in movers after multiple bad experiences. If you're looking for some professional, efficient, and experienced movers, I highly recommend this crew.

After a small misunderstanding on billing, Corey worked diligently to get everything figured out to…read moremy satisfaction. The storage facility is very clean well kept and a very safe location.

I left a message and heard back within hours...on a Sunday (when they were closed)…read more Pricing was straight forward. The guys worked quickly and were professional yet friendly, and punctual with appointment times. Used them twice, 2nd time I was not there and they sent pics of the area.

I've used this service twice to have things hauled from my home. The second time, there were some…read moredelays but he was in constant contact letting me know what was going on so there was no issue on my end. They were respectful of my home and got the job done for the agreed upon price.