Fired the phone....dropped calls, could not call out. Dropped cable...keep raising the price and…read moretaking away local channels...which was all I got cable for. The fast speed internet....slowed down so many times....sometimes instead of a download of 120...I got ten or eleven. Now...for some unknown reason...as my bill is up to date....my bill came and it is $25.00 dollars more than it has been!!! Punishment for firing their phone and cable?? The ad says UNLIMITED. Apparently it is wrong?

This provider is an absolute joke. The prices go up while service gets worse. Customer support is…read morenonexistent.

My friend was looking into trading in his iPhone for a new one. The people told him to wait 2…read moremonths for the newer one because of the features he wanted. That was nice of them. Nice clean organized store in a plaza with plenty of parking. Friendly fast honest staff.

I have purchased all of my phones for my business from this store. There service now sucks! They…read moreare unprofessional in not having a working number to speak with anyone in the store, you schedule a virtual appointment and they never call to set it up, even after issuing a confirmation number. Want to spend money with this company and they don't want to take care of you. Don't waste your time. Mike Lewis

Excellent service. Brian is very knowledgeable in assisting…read moreme with all my questions. Was able to help me updating my system and giving me information on how to use the updated system.

I dropped off my freezing computer. Staff was very accommodating, knowledgeable, and skilled. He…read moreexplained everything thoroughly to me. It took 6 days but it was worth the wait. It runs better than the day I bought it.

I have had No, Internet aka WiFi since last Thursday afternoon And I have been calling and asking…read moreif they could come and troubleshoot the problem. And when I call and explain AGAIN that I don't have WI-FI, the customer service Representative's say they will call me back in 2 hours. They need to just send someone to trouble shoot the problem. I don't know what else to do at this point. And here it is Tuesday of the following week. I live in Steamburg NY and that's only like 15 miles away from the main offices of kinetic by Windstream

As long as your service is working their great. But if you have issue are trying to get problems…read moreresolved Kinetic doesn't make it simple. Customer service is primarily handled by their chatbot, and when you eventually get to a live agent, they really can't do much other than a line check or reprovisioning your service; they have no real-time availability for service techs. Also there website is out of date as far as service availability; for instance, their website says I can only get 6 mb service to my house, when in actuality I get 50 mb bonded pair service. Another example of a poorly managed company, mykinetic account said i was eligible for fiber to my home, placed order, waited two weeks for tech to show up just so he can tell me no fiber available yet and he could't work on my dsl issue would need to put another ticket in, even though the customer support person wouldn't send a tech out the day prior because i was getting fiber the next day which shouldn't have even come into the conversation because I am still paying them for service i am not getting.

I'm surprised at all the bad reviews, but maybe it's because I've experienced much worse at other…read moreplaces. The staff here have been very helpful for me personally. One reviewer commented his/her frustration about Verizon not fixing phones. From my understanding, I think what he/she doesn't realize is that big name stores like Verizon are not set up to fix phones (now?). They will only encourage you to replace what you have. I know that there is a Staples nearby and I believe that they can do some phone fixes. In bigger cities and suburbs, they have kiosks that will do more intensive fixes on cell phones. I'm not sure if they have such places in smaller towns. Probably depends on who is living in said smaller town. I haven't tried to specifically look in this particular area. Dealing with the constant changes, and not always positive changes, and figuring out this and that and helping others figure out this and that has been very stressful. The representatives here have been helpful and they work well as a team. In terms of expenses, it is frustrating to read about additional charges from another reviewer. I do think that overall, Verizon seems to have the most area coverage in this country but they also tend to be the most expensive overall too. The BJs Verizon location no longer exists now and some of those people have moved to other places and some of them ended up at this particular Verizon store, etc. A reviewer also states that someone did not know which stores were official retailers and I can personally say that it was that one person working there at that time. That has now changed.

No customer service. We were assured the mistake they made by sending me the wrong color phone…read morewould be fixed if we drove to the closest store, sadly, this is the store. We had the manager's name, but he was outright nasty and denied even speaking to Verizon on~line. Where is customer service? I only drove 50 miles to get here, only for more games. I wouldn't recommend coming here unless you are a masochistic fool who enjoys being treated like a piece of garbage. In fact, I wouldn't recommend Verizon period.

We had Dave install an outdoor digital antenna and they did an excellent job. We now have all local…read morechannels in crystal clear HD quality! And, when conditions are right, we also get several OH, MI and NY channels. His wife, Diane, was very nice to deal with over the phone and they always returned my calls promptly. We are very happy with their service.

From the owner: Dave's Satellite and Communication is your local DISH Authorized retailer, serving the Tri-state…read morearea since 1984. We offer bundled services with DishNet, offering Television, Internet and Voice in one convenient, affordable package. Our goal is to offer customers professional and courteous service both before and after the sale. All installation and services are provided by employees of Dave's Satellite and Communications, backed by years of experience in the field. Visit our full-service showroom conveniently located just 4 miles south of I-90 in Erie, PA 16441 to meet the team, or call our office. Let us show you how DISH through Dave's Satellite and Communication can offer you the best value, service, and programming selection in high-definition.

Will Repair Service - Smith Corona sales and service.....has been in business for more than 60…read moreyears! This is the Premier Smith Corona service center for world-wide sales and repairs.

Highly upset w the poor service. Terrible customer service…read more We had dish for three months, our Internet went out so we called to get help....but they wanted to charge us 100$ to fix their dish. After that, I told them i wanted to turn off my service and they worked with me and explained i would have to pay to get out of the two year contract. 350.00$ I was like, okay, fine. We were so upset with the terrible service and customer service that we said we wanted to end the contract to go back to windstream. Two weeks later we recieved a bill for 380.00, okay we will pay it before the due date....however; they removed the money from our bank without consent before we had a chance to pay the bill. So glad to be done with them. Why send a bill with a due date if they already planned to withdraw it from my bank. So disappointed with them.

Dish service, and customer service is awful. I will be switching back to direct tv now that my…read morecontract has expired. Every time the wind blows it has to search for signal or you loose service. They tell me it is because of trees. The same trees that were there when installed. It is 100 dollars for them to send a tech. Today I was on the phone for over two hours trying to get customer service to help me connect to broadband. they walked me through the same thing I've been doing all day. Hung up on me, had me call windstream....and finally my phone battery went dead and I am done. The price goes up 5 dollars a month every three or four months